West London Volkswagen
West London Volkswagen is a car dealership located in London, England. They specialize in Volkswagen vehicles and also offer trailer supplies. Their shop is a great destination for those in the market for cars, boats, and motorcycles. With a focus on customer satisfaction, West London Volkswagen is a top choice for car buyers in the area.
Introduction to West London Volkswagen
West London Volkswagen is a car dealership that specializes in selling Volkswagen vehicles. The company has been operating in London for several years and has established itself as a reputable and reliable dealership. What makes this company unique is their dedication to providing excellent customer service and their extensive knowledge of Volkswagen cars.Services & products
West London Volkswagen offers a wide range of products and services. They sell new and used Volkswagen cars and provide financing options for customers. In addition, they offer maintenance and repair services for Volkswagen vehicles. Customers can also purchase Volkswagen accessories and parts from the dealership.Location
West London Volkswagen is located in the Capital Interchange Way area of London. The area is home to several businesses, including car dealerships and trailer supply stores. Customers can expect to find a variety of shops and restaurants in the area. The nearest public transportation options are the Brentford Railway Station (0.6 miles), the South Ealing Tube Station (1.5 miles), and the Kew Bridge Railway Station (1.6 miles).Benefits
Customers should choose West London Volkswagen because of their commitment to customer satisfaction. The dealership has a team of knowledgeable and friendly staff who are dedicated to helping customers find the perfect Volkswagen vehicle. Additionally, the dealership offers competitive pricing and financing options for customers.Good to know
Customers should be aware that West London Volkswagen specializes in Volkswagen vehicles and does not sell cars from other brands. However, the dealership can provide recommendations for other car dealerships in the area.Reviews
Customers have praised West London Volkswagen for their excellent customer service and knowledgeable staff. Many customers have also mentioned that the dealership offers fair pricing and financing options. Overall, customers have had a positive experience with the dealership and would recommend it to others.Amenities
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test drive -
financing
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trade-in
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service center
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parts department
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warranty
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on-site mechanic
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delivery
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pick-up
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car wash
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roadside assistance
FAQ
What are your return policies for trailer parts and accessories?
We have a 30-day return policy for trailer parts and accessories. Items must be in their original packaging and unused. We also require a receipt or proof of purchase to process the return.Can you help me with installation or repairs for my trailer?
Yes, we offer installation and repair services for trailers. Our technicians are trained and experienced in working with a variety of trailer brands and models. Please contact us to schedule an appointment.What is your warranty policy for new and used Volkswagen vehicles?
Our new Volkswagen vehicles come with a 4-year/50,000-mile limited warranty, whichever comes first. Our used Volkswagen vehicles come with a 2-year/24,000-mile limited warranty, whichever comes first. Additional warranty options are available for purchase.Do you offer maintenance and repair services for Volkswagen vehicles?
Yes, we offer maintenance and repair services for Volkswagen vehicles. Our technicians are certified by Volkswagen and use genuine Volkswagen parts to ensure quality and reliability. Please contact us to schedule an appointment.What is your return policy and what kind of warranty do you offer on your cars?
We have a 3-day return policy for our cars. If you are not satisfied with your purchase, you can return the car within 3 days for a full refund. Our new Volkswagen vehicles come with a 4-year/50,000-mile limited warranty, whichever comes first. Our used Volkswagen vehicles come with a 2-year/24,000-mile limited warranty, whichever comes first. Additional warranty options are available for purchase.Reviews
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s A
slow service ....been 1 week still waiting for harry Bradbury to get back to me for a new car ..
26-05-2023
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James Cross
Multi-storey dealership with small collection of vintage VWs and a camper cafe
22-05-2023
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Linda Stevenson
Customer service was excellent! Very knowledgeable staff
20-05-2023
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amir barahimi
Very poor service, dealers welcome you well when they find out you want to buy car but when you tell them that you want in MOBILITY SCHEME they go completely different ways by giving you random estimate dates of making your car to kick you out of the store even when they have same model ready in stock. This is totally unacceptable and I should be treated like other buyers, I will definitely report this to Mobility department.
13-05-2023
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David Bradbury
I had a very good experience with the purchase of my second hand VW T-ROC at Brentford VW, Claygate. I felt I received a very good trade in for my old car, without having to barter. I was dealt with very professionally by the sales girl, Andrea Estrela. She was very knowledgeable and made me feel at ease and not pressured me into buying anything l didn’t want. I would recommend this sales girl to any customers who would like to do business at Claygate Brentford. I have everything I asked for thanks to Andrea. I also had some help from her manager, Hamid Jalat. Whey we both excellent in dealing with me and look forward to doing business with me again in the future. Dave Bradbury
06-05-2023
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Jon Higgins
Not impressed 😕 Before booking the service I asked for the price of an oil service as my car made by the biggest manufacturer in the world was showing this was the service due and required Booked the car in via Web site for a oil service Collection and delivery of the car from a very local address was charged at an extra 25 pounds which is unheard-of when having your car serviced when the labour rates for this brand are the highest in the UK ! Called by dealer to say service completed and cost was 100% more than the price provided by email from the dealer before booking Extra work completed pollen filter with no authorisation being provided from me Advised wiper blades needed replacement on a car that had only covered 1000 miles from new seems like they telling me I need to replace my all of the wiper blades every 1000 miles 😳 I have driven my car in all different weather conditions and had no concerns with the safe operation of the vehicles wipers so at miss for replacements Report sent to me saying front and rear brake are 20% worn on a car with 1000 (what brake pads all round 😳 needed to be charged every 5000 miles) Over all not great customer services experience from the bigger dealer in the UK The service department is not just there to service your car its way of forming a strong customer experience in your next new car purchasing journey The only bit that seems to be right was the car was washed I think that the response will be the standard copy and paste to every poor customer experience review and feedback (keep you posted 📫)
06-05-2023
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Ian Hamerton
29-04-2023
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Simran B
VW Service Department Sent my vehicle in to get a new key reprogrammed an advised them specifically not to do ECU recall on parking the brake, as the car was remapped and they mess the remap up. They done it anyway by accident and agreed to fix the problem. At this point all was well. They said they had no courtesy vehicle available and to check next week as it was already a Thursday. By next week Monday we got the vehicle to a garage who remapped the vehicle again to what it used to be and was ready to collect the following day Tuesday. Then they refused to give my a courtesy car as my vehicle was ready to collect and the money would clear in a couple of days. So they offered me a free service and I agreed. It took them 5 weeks to pay so I lost my only vehicle for 5 weeks. Missed out on work and spent so much on cabs to get around. I was ringing them 3/4 time a week and they just gave excuses saying it’s been approved should come in, we’ll check with accounts and the manager again. Alex was very helpful in dealing with the matter and very transparent he also said he would discuss further recompense with his manager for the added delay. When I got my vehicle back finally 5 weeks later the manager said for all the inconvenience and money I spent and lost all they can offer is a 1 free service and 1 fee MOT. Absolutely ridiculous will never use them again.
27-04-2023
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Sam Salami (Farshad)
Nice Company and very friendly Management and staff 👌. We Have Rent a car 🚗 ID 3 we enjoy from that on the road .Thanks and Regards
27-04-2023
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Alex S
27-04-2023
