West End Post Office
West End Post Office is a company located in Southampton, England. They offer a variety of services including money order services, income tax help associations, and greeting card shops. They also provide aerated drinks and food processing services. West End Post Office works closely with local, regional, city, district, and federal government offices to ensure efficient and effective service. Additionally, they offer financial services and are dedicated to serving the public sector and society.
Introduction to West End Post Office
West End Post Office is a historic company that has been serving the community of Southampton, England for many years. The company was established with the purpose of providing essential postal services to the community, and over the years, it has grown to offer a wide range of products and services. What makes this company unique is its commitment to providing high-quality services to its customers while maintaining its rich history and heritage.Services & Products
West End Post Office offers a variety of services to its customers, including money order services, income tax help associations, and aerated drinks suppliers. Customers can also buy greeting cards, food and beverages, and other products from the company. Whether customers need to send a letter or package, pay their taxes, or purchase a gift, West End Post Office has everything they need.Location
West End Post Office is located in the heart of the bustling Southampton area, surrounded by a variety of shops and businesses. Customers can expect to find a mix of food and beverage establishments, shops, and public sector offices in the area. The company is easily accessible by public transportation, with the nearest bus stop being only a few minutes' walk away. The closest public transportation options are:- West End Precinct (0.1 mi)
- West End Road (0.2 mi)
- Swaythling Station (1.3 mi)
Benefits
Customers should choose West End Post Office over other companies in the industry because of its commitment to providing high-quality services and products. The company has a long-standing reputation for excellence and has built a loyal customer base over the years. Additionally, the company offers a wide range of services, making it a one-stop-shop for all of its customers' needs.Good to Know
Customers should be aware that West End Post Office is closed on Sundays and bank holidays. Additionally, the company may have limited hours on other holidays, so customers should check ahead of time before visiting.Reviews
Customers have praised West End Post Office for its friendly and helpful staff, as well as its wide range of services and products. Many customers have noted that they appreciate the company's commitment to providing excellent customer service and its convenient location in the heart of Southampton.Amenities
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packaging -
delivery services
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parking
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wheelchair accessibility
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internet access
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notary services
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passport services
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fax machine
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document shredding
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postal boxes
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atm
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money transfer
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stamps
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postcards
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printing services
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video conferencing
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document scanning
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mailbox
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open late hours
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wi-fi
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interpreter service
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lobby seating
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cold storage
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variety of drinks
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contact information
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public meeting room
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document filing assistance
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online resources
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public notices
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community outreach programs
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meeting room
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public transportation
FAQ
What is your office's process for addressing and resolving public complaints and concerns?
At West End Post Office, we take public complaints and concerns seriously. We have a designated customer service team that is available to address any issues that may arise. We encourage customers to contact us directly through our customer service hotline or by visiting our office in person. Our team will investigate the issue and work to resolve it as quickly and efficiently as possible.What is the maximum amount that can be sent through your money order services?
The maximum amount that can be sent through our money order services is £250. If you need to send more than this amount, we suggest using a different form of payment or contacting our customer service team for further assistance.Do you offer any form of tracking or insurance for money orders?
Yes, we offer tracking and insurance options for our money order services. Tracking is available for an additional fee and allows you to track the progress of your money order from our office to its final destination. Insurance is also available for an additional fee and provides coverage in case your money order is lost or stolen in transit.Can I track my packages through your post office?
Yes, we offer package tracking services at West End Post Office. You can track your package by entering the tracking number on our website or by contacting our customer service team.What services do you offer and what is the cost for each service?
We offer a wide range of services at West End Post Office, including postage stamps, money orders, package tracking, and more. The cost for each service varies depending on the specific service and the amount being sent or shipped. Please contact our customer service team for more information on pricing and availability.Reviews
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Maxine Elliott
Wish I’d checked reviews before I visited! The elderly lady with fair straight hair and glasses doesn’t seem to understand how to give good customer service. She was very rude - not only in her manner, but kept talking over me, repeating herself as if I didn’t understand, and didn’t take time to listen to what I was actually asking her. Would advise you take your custom elsewhere if possible.
09-05-2023
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Lucy Muns
Really rude staff. Won't be using this post office again
30-04-2023
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John Harris
Can't understand these poor reviews people. I use the Post Office most weeks for mail, stamps eBay parcels, and general stuff and find all the staff (generally busy) for both the shop & behind the counter most helpful and friendly. Some times need to queue but it usually moves quite quickly & with an apology for the slightly extra waiting time from the counter staff. 5* awarded to level out the possible earlier unfair comments.
30-03-2023
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Josh Mitchell
Never seen anything like it
30-01-2023
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D Martin
30-01-2023
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Adam Maybury
Staff are extremely rude, not very helpful, they just talk to you like you’re abit of rubbish on the bottom of their feet! Wouldn’t suggest this post office
30-11-2022
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Rukhsar Sediqi
The blond lady with blue eyes and glasses made me cry, today she descriminated against me because of my hijab , i came from college just a few minutes ago i was so tired and went there, at the comming out of the shop a lady holding a baby came infront of me and accidently i droped out some magazines with my bag she came and told me u are so rude and i was trying to help her but she was saying seriosly no need for help in a very bad manner she ruined my day. I cried all the way walking to home . is there someone or a manager to have a look at thier empolyees or not ?
30-09-2022
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Natalia S
Some of the staff are very rude. Very unpleasant atmosphere
30-09-2022
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M Am
Yvonne is magnificent
30-07-2022
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Kalib Mew
Blonde lady is always reall rude and abbrupt to customers and staff. especially to the males iv noticed.
30-07-2022
