West End Medical Practice
West End Medical Practice is a healthcare company located in Edinburgh, Scotland. They specialize in providing general practitioner services to their patients. With a focus on healthcare and medicine, West End Medical Practice is committed to providing high-quality medical care to their patients.
Introduction to West End Medical Practice
West End Medical Practice is a primary care medical facility located in Edinburgh, Scotland. The practice has been serving the local community for over 50 years and has established a reputation for providing high-quality healthcare services to patients. What sets West End Medical Practice apart from other medical practices is their commitment to providing personalized care to each patient they serve.Services & products
West End Medical Practice offers a range of medical services to their patients, including general medical consultations, health assessments, vaccinations, and travel medicine. They also offer specialized services such as women's health, men's health, and mental health consultations. Patients can also purchase prescription medications and over-the-counter medications from the practice's on-site pharmacy.Location
West End Medical Practice is located in the heart of Edinburgh's West End neighborhood. The area is known for its historic architecture, trendy restaurants, and boutique shops. Patients can expect to find a variety of businesses in the area, including other medical practices, cafes, and clothing stores. The practice is conveniently located near several public transportation options, including the Haymarket train station (0.6 miles), the Edinburgh Tram stop on Shandwick Place (0.2 miles), and several bus stops within a 5-minute walk.Benefits
Patients should choose West End Medical Practice because of their commitment to providing personalized care to each patient. The practice prides itself on taking the time to get to know each patient's unique healthcare needs and creating a treatment plan that is tailored to those needs. Additionally, the on-site pharmacy makes it easy for patients to obtain the medications they need without having to make an additional stop at a separate pharmacy.Good to know
Patients should be aware that West End Medical Practice is a private medical practice, which means that patients will need to pay for services out of pocket or through their private health insurance. However, the practice does offer competitive pricing for their services and products.Reviews
Patients have consistently praised West End Medical Practice for their friendly and knowledgeable staff, their commitment to personalized care, and their convenient location. Patients appreciate the ease of obtaining medications from the on-site pharmacy and the range of services offered by the practice. Overall, patients feel confident in the care they receive at West End Medical Practice.Amenities
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appointment booking -
online consultation
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home visits
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wheelchair accessibility
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parking
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insurance acceptance
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after hours care
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x-ray
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lab tests
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vaccinations
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blood tests
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health screenings
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prescription refills
FAQ
What are the qualifications and experience of the general practitioners at your practice?
Our general practitioners at West End Medical Practice are all fully qualified medical doctors who have undergone additional training in general practice. They have a wealth of experience in treating a wide range of medical conditions and providing comprehensive healthcare services to patients.What kind of medical services are offered at your practice?
We offer a range of medical services at West End Medical Practice, including general consultations, health assessments, chronic disease management, vaccinations, minor surgical procedures, and more. We also have allied health professionals such as physiotherapists and dietitians available for appointments.What is the process for making appointments and how long is the wait time?
Appointments can be made by calling our reception team or booking online through our website. We always strive to offer same-day appointments for urgent medical issues, and our wait times for routine appointments are generally quite short. However, wait times can vary depending on demand and the availability of our doctors.Are there any out-of-pocket expenses for patients or is the practice bulk-billed?
We are a bulk-billing practice, meaning that our services are fully covered by Medicare for eligible patients. There are no out-of-pocket expenses for Medicare cardholders for most of our services. However, some additional services or procedures may incur an out-of-pocket cost, which will be discussed with the patient prior to the service being provided.How does your practice manage referrals to specialists if needed?
If a patient requires specialist care or further investigations, our general practitioners will provide a referral letter with relevant information to the specialist of the patient's choice. We work closely with a network of trusted specialists to ensure our patients receive the best possible care. We also have a team of care coordinators who can assist patients with booking appointments and navigating the healthcare system.Reviews
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Laura Garland
Dr Kelly is the best Doctor in this practice. Compassionate, kind and excellence in her work. Good manners, impeccable knowledge and an asset to the practice. They are lucky to have her.
23-05-2023
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Gregor Wishart
Sack your reception. Incredibly rude.
23-05-2023
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HJ. G.
I moved home many times. Worst GP I’ve ever seen so far. Bad booking scheme. I have to spend a lot of money to private hospital!
30-04-2023
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zara todd
The staff are great only 4 star because the phone system is frustrating
30-04-2023
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Attila Vass
Telephone system broken, management unable to solve it. What's the use of great doctors and great staff if you can't have bookings nor consultations done?!
30-04-2023
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Krisztina Pál
Their phone system is broken for several months now, it disconnects all the time. They are aware of it but not doing anything.
30-04-2023
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Krístíne Nelly O
horrible
30-03-2023
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Lynn M
28-02-2023
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Thomas Woodman
Good doctors, rude reception staff - if you're going to insult a caller whilst chatting with a colleague, it is probably a good idea to put the caller on hold before doing so!
28-02-2023
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Jessica Campbell
The appointment system for this practice is shocking. I have recently moved to the area. Long before requiring a new repeat prescription I a) I registered as a new patient following the guidance online and b) ensured that I called at 8.30am as told to book a consultation with a doctor to approve the prescription as, since I was a new patient, it was mandatory to do so. I called every morning for a week at 8.30 and the lines were busy until 9am, at which time I was told everyday that there were no appointments and to call back again tomorrow at 8.30. I have now run out of my medication, which could have been avoided. I appreciate that the practice are short staffed and dealing with medical emergencies. However, leaving me to now go without my medication creates a situation that could in itself lead to an emergency. If I had a choice, I would register with a different practice, but unfortunately this is the only one within my catchment area.
28-02-2023
