West End Garage ŠKODA Stirling
West End Garage ŠKODA Stirling is a Skoda dealership located in Stirling, Scotland. They specialize in selling cars, boats, and motorcycles.
Introduction to West End Garage ŠKODA Stirling
West End Garage ŠKODA Stirling is a car dealership located in Stirling, Scotland. The company was established in 1987 and has been providing quality vehicles and services to their customers ever since. What makes this company unique is their focus on customer satisfaction and their extensive knowledge of Skoda vehicles.Services & products
West End Garage ŠKODA Stirling offers a wide range of services including sales of new and used Skoda vehicles, servicing and repairs, and financing options. Customers can also purchase Skoda accessories and parts from the dealership.Location
The dealership is located in Forthside Way in Stirling, a bustling area with many businesses and shops. Customers can expect to experience a vibrant atmosphere and a variety of dining options in the area. The nearest public transportation options are Stirling train station (1.4 miles), Stirling bus station (1.1 miles), and Bridge of Allan train station (2.2 miles).Benefits
Customers should choose West End Garage ŠKODA Stirling because of their commitment to providing top-notch customer service and their extensive knowledge of Skoda vehicles. The dealership offers competitive pricing and financing options to make purchasing a vehicle more accessible.Good to know
Customers should be aware that the dealership specializes in Skoda vehicles and may not have the same level of expertise in other makes and models. However, their knowledgeable staff is always happy to assist customers with any questions or concerns.Reviews
Customers have praised West End Garage ŠKODA Stirling for their friendly and knowledgeable staff, competitive pricing, and exceptional customer service. Many customers have also noted the quality of the vehicles and the dealership's commitment to ensuring customer satisfaction.Amenities
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free test drive -
air conditioning
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vehicle servicing
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free wi-fi
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car finance
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pick-up & delivery
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showroom
FAQ
What Skoda models do you offer and what are their features?
We offer a variety of Skoda models, including the Fabia, Octavia, Superb, Kamiq, Karoq, and Kodiaq. Each model has unique features, such as advanced safety technology, spacious interiors, and fuel-efficient engines. We can provide more detailed information on each model upon request.Do you offer financing options? If so, what are the terms?
Yes, we offer financing options for our Skoda vehicles. The terms vary depending on the individual's credit history and other factors. We have a team of finance specialists who can work with customers to find the best financing options for them. We can provide more information on the specific terms upon request.What kind of warranties do you offer for your Skoda vehicles?
We offer a 3-year/60,000-mile warranty on all new Skoda vehicles. Additionally, we offer extended warranties for up to 5 years/100,000 miles. Our warranties cover most repairs and maintenance, and we have a team of skilled technicians who can provide service under warranty.Do you provide maintenance and repair services for Skoda cars? If so, what is included in the service?
Yes, we provide maintenance and repair services for Skoda cars. Our services include routine maintenance such as oil changes and tire rotations, as well as more complex repairs. We use genuine Skoda parts and have highly trained technicians who can diagnose and fix any issues with your vehicle. Our services also include a complimentary car wash and vacuum.What is your customer satisfaction rating and can you provide references or testimonials from previous customers?
We are proud to have a high customer satisfaction rating. We prioritize customer service and strive to make every customer's experience a positive one. We have many satisfied customers, and we can provide references and testimonials upon request. Additionally, we encourage customers to leave reviews on our website and social media pages.Reviews
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C S
Outstanding garage, exceptional customer service
23-05-2023
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John Mcnicol
23-05-2023
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Angus Brodie McMillan
Took my vehicle here for an issue with my clutch to be investigated. I was told on two separate occasions that I could pick my car up, then on that day the date would change. The communication of what was being done was shambolic, and I was unsure what they were even doing to the car, the quote also kept changing. I kicked up a bit of a fuss as they say they offer a premium service, but I got nothing of the sort, the communication was poor, the customer service was shocking, and I question the quality of the work from the garage when they changed their mind about what the problem was with my car TWICE. They offered me a 'substantial' discount from an MOT and service for the inconvenience, and then emailed me a 10% discount... The discount was a total slap in the face for the awful experience I had gone through. And when I replied saying I was not happy with that offer they just ignored me, I replied again and I was ignored again. Would not recommend this garage to anyone, and my parents will not be bringing their Skoda back either.
09-05-2023
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Rachel
Great service as always by the service team! Kim and Becky are just the best really welcome you in and look after you. Thanks again team see you at MOT time!
09-05-2023
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Alexander Brodie
Got the car we were buying fitted with a towbar and a spare wheel in less than a week. Would definitely recommend.
30-04-2023
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Eleanor Grant
Just bought our 6 th scoda great service from staff
30-03-2023
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Cheryl Hobart
Brilliant service and a beautifully prepared car
30-03-2023
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Al B
Great help, service, and follow up from Daniel at West End Garage. It was really nice to see someone going that extra mile for you.
30-03-2023
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Alamata Mahary
It's a nice place if you're looking to buy a car
30-03-2023
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Sandra Ballantine
West End Garage were great when we bought our new Skoda Enyaq. We took delivery of the car in December 2021. In January 2023 we were asked to bring the car in for a software update. We were told it would take 6 hours but they would keep the car overnight. We got it back 3 days later with none of the Skoda Connect Services working. After 2 return visits and a lot of button pressing and head scratching they have more or less told us to go away, contact Skoda and fix the problem ourselves - a problem that they created. Everything was working fine until the software update. So much for "any issues just give us a call and we'll get it sorted." Needless to say we are not impressed and very disappointed.
28-02-2023
