West Berkshire Council
West Berkshire Council is a local government office located in Newbury, England. They specialize in city tax offices, county government offices, land planning authorities, municipal departments of finance, and other public sector and society services.
Introduction to West Berkshire Council
West Berkshire Council is a local government office located in Newbury, England. The council has a long history of serving the community and was established to provide essential services to the residents of West Berkshire. What makes this company unique is its commitment to providing high-quality services to the public and its dedication to improving the local area.Services & Products
West Berkshire Council offers a variety of services to the public. Some of these services include city tax offices, county government offices, land planning authorities, local government offices, and municipal departments of finance. Customers can also expect to find a range of public sector and society services offered by the council.Location
West Berkshire Council is located in the heart of Newbury, a vibrant town known for its historic architecture and bustling markets. The area is home to a variety of businesses, including shops, restaurants, and cafes, which offer a unique and welcoming experience to visitors. Customers can easily access the council offices via public transportation, with the closest options being Newbury Bus Station (0.3 miles), Newbury Train Station (0.6 miles), and Newbury Racecourse Station (1.4 miles).Benefits
Customers should choose West Berkshire Council because of its commitment to providing high-quality services to the public. The council is dedicated to improving the local area and ensuring that residents have access to the resources they need. Additionally, the council is known for its excellent customer service and its willingness to go above and beyond for its customers.Good to know
Customers should be aware that West Berkshire Council is a local government office and may have specific procedures and requirements for accessing services. It is recommended that customers check the council's website or contact them directly for more information.Reviews
Customer reviews of West Berkshire Council are generally positive, with many customers praising the council's dedication to improving the local area and its commitment to providing high-quality services. Customers also appreciate the council's excellent customer service and its willingness to help with any issues or concerns.FAQ
Reviews
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A Lee
Council fails to fix dangerous junction on Manor Farm Lane on to the A340 in Tidmarsh over years of complaints from residents. One day someone will die and it will be their fault!
27-05-2023
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David Melton
I took a lot of mixed rubbish down the padworth tip today, and found the area where you park very clean, the staff extremely helpful, and they helped putting the rubbish in the right bins. Very well run, efficient and friendly staff. Thanks
24-05-2023
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Neal Smith
Council Tax Office - surprisingly quick to answer and get to talk to a team member who was very helpful and efficient with dealing with my mother's council tax issue. Very pleasant telephone manner and gave additional helpful advice. Hence the 5*
30-04-2023
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Brian Kelly
Lynne Doherty leader of the council, and Laura farris the sooner you lot lose your seats the better!! A corrupt leadership and a very poor M.P.!!
30-03-2023
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Rosalynne Carter
You have been kind to me as a wheelchair bound person and dealt with several issues. However, this is very serious! I need to speak to the department who deals with TPO's and you have closed a full half hour before the website says you are still working - what's that all about? There is a huge Oak Tree on the Old Bath Road, which has undermined the brick wall which has collapsed. It's across the road from our Block of Flats. If this Oak tree comes down in the winds we are experiencing it could cause loss of life and extensive damage to our Block of Flats. It is inexcusable that you are not working when you should be. I sincerely hope that nothing happens between now and when you reopen. The consequences don't bear thing about.
30-01-2023
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James Sawyer
They are pulling their funding to the food banks according to THE CAB. DISGUSTING.
30-10-2022
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James Cawthorne
The lower management of some departments can't admit error and simply correct mistakes. Not all departments, but some. I'm referring to Planning or Highways in particular. My experience of waste and recycling in contrast is very good; they are helpful and effective. Unfortunately if you are a resident there is no choice but to use West Berkshire council for some services. I found myself in such a position when trying to register an address. But I think it's worthwhile knowing the people in some of these positions so you can be prepared. When I attempted to register an address the council claimed it breached planning, stating it wasn't residential. No evidence was provided. The neighbours kindly confirmed the history of the property and the council tax records went back until their inception, but this wasn't enough. They made me apply for a certificate of lawfulness before they would register the address... I protested but when I did apply they then delayed and rejected it. I then appealed the rejection with the inspectorate and succeeded. They then dragged their feet some more and registered the address begrudgingly. Good service? obviously not. So be prepared that you could come across similar behaviour from Planning or Highways. It went so far as fraud... during the planning appeal the council claimed they had researched the council tax records and that they belonged to another property (which they couldn't identify)... which was obviously not truthful. The inspectorate did see through this fraud but it does show the lengths they are willing to go to to avoid admitting simple errors. The management were involved in this case (Bob Dray) so I would be very surprised if they weren't aware of this deciet. The Highways department (Paul Goddard) also submitted edited documents to the Ombudsman. Again, the lengths gone to to avoid admitting error. And the self righteousness of Paul Goddard in the first instance largely led to the spiralling situation. As mentioned there is no choice when it comes to some council services, so this review is more about being prepared for what can happen when dealing with these particular departments/people.
30-09-2022
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Kevin Beasley
30-08-2022
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David Probert
Excellent Facilities &.Good Central Location in Heart of Historical Newbury Town! Many services have now migrated online such as Resident Parking Permits & Permits & Bookings for the Recycling Depot! All runs OK so long as you are experienced with Smart Phones & Online Booking Forms!
30-05-2022
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Nick Trevor
I needed to dispose of old garden chemicals from my late father in law's house. I telephoned West Berkshire waste disposal. They answered! yes I know! that was only the start! they told me where to drive to. went there and very pleasant people told me where to deposit the stuff. easy. then someone rang me back to ask if my original request has been answered. Yes v well thanks. pat yourselves on the back and please let other organizations everywhere know how you manage it. None of this is rocket science but so few get it right. big thank you.
30-05-2022
