Wendy Hopkins Family Law Practice

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Reviews

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  Richard Brain

  Wendy Hopkins Family Law were extremely professional in all aspects of my personal case. They were quick to respond to any queries I had, and were very informative when doing so. I would recommend them for any family matter.

  16-05-2023
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  Rob Strong

  Excellent law firm all round.

  09-05-2023
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  Kelly Emmett

  Fay Jones was absolutely wonderful. She very much understood my situation and was so sympathetic, yet firm when needed to be. I felt completely supported throughout the whole process as it was long and very difficult at times. She made sure I understood everything from all the letters to going to court, judge’s recommendations, cafcass. She was very professional but also managed to make me feel like a friend which really helped. Thank you to the whole team at Wendy Hopkins. I hope I never have to go through that process again, but if I did, I would 100% choose them.

  09-05-2023
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  Levi Toby

  Dear Wendy Hopkins I am writing to express my deep dissatisfaction with the service that I received from your company. Not only was the service itself subpar, but I was also appalled by the lack of compassion shown towards me during a very difficult time. Firstly, I was extremely disappointed with the level of service that I received from your employees. They were unprofessional, unhelpful and showed little to no empathy towards my situation. I was dealing with grief at a young age and it was clear that they had no understanding of how to deal with customers in such circumstances. Their lack of compassion and understanding made an already difficult situation even harder to deal with. Secondly, the time frames that were given to me were completely unacceptable. I was promised that my issue would be resolved within a certain period of time, but it took much longer than that and still from January you are ‘chasing’ which is not satisfactory. This caused me additional stress and anxiety, which was completely unnecessary. Finally, I cannot stress enough how disappointed I am with the overall lack of compassion shown towards me during this difficult time. Dealing with grief is never easy, but it is made even harder when you are met with such indifference from the people who are supposed to be providing you with a service. In conclusion, I would like to request that you take these concerns seriously and take steps to improve your service in the future. Your employees need to be better trained in dealing with customers who are grieving, and you need to make sure that your time frames are realistic and met. Above all, please show some compassion towards your customers, especially those who are going through a difficult time. CARDIFF 2023

  30-04-2023
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  Thomas Hill

  Sarah Wyburn and her team at Wendy Hopkins Family Law Practice were not only impeccably professional throughout my divorce, (often while managing staggering incompetence from The Other Side), but understanding, supportive and encouraging. The service they provided frequently went beyond what I, as a professional, consider "professional". Response times to me were always faster than could possibly be expected, (normally within hours and if not explanations and anticipated timescales were clearly given), communication was outstanding and the quality/accuracy of their work almost faultless, (and I am quite particular in this regard). They frequently put themselves out in support of my cause - for example working very late and even weekends/holidays to ensure we met my Court deadlines etc. As this is my first, (and hopefully last!), divorce I can not comment on other solicitors however, I always felt Sarah and her team were different, certainly compared to The Other Side and most divorcee's commentary on others. Not only were they so good, but they actually cared about my best interests, frequently seeing what was best for me when I could not. Divorce, especially a messy, ugly one, is an emotionally harrowing and draining experience no one can prepare you for. Your solicitor is likely to be an important part of your life for a long time, (12 months for me), and privy to many of your most personal circumstances. Make the decision wisely.

  30-04-2023
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  Samantha Purbrick

  I highly recommend Bethan Tapper at Wendy Hopkins, I talked to a few other solicitors regarding my case and they all dismissed me; I started to feel dishearten before reaching out to Bethan. Bethan listened and not only took the time to understand the situation but did the research and work to win the case. I am very grateful for her and can't recommend her enough.

  28-02-2023
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  Andrew Harper

  Rebecca Knight tells it how it is. She believed in me and I felt she had my best interests at heart throughout the most difficult period of my life. I will be forever grateful.

  28-02-2023
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  kate dallimore

  Bethan tapper kindly took on my case at very short notice which was a difficult one. She went above and beyond every step of the way and worked so hard on every court case often late into the night. To have her support and experience throughout a difficult period was incredible. As a service user I did not expect to get more than what I paid for in terms of a vested interest and a genuine concern for the outcome of the proceedings, but that is exactly what I received. It also helped that she won every court case!. Cannot recommend her and Wendy Hopkins enough.

  28-02-2023
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  Nia Mclellan

  I received a highly professional and thorough service from Fay at Wendy Hopkins Family Law Practice from start to finish. A very supportive and knowledgeable solicitor who made me feel comfortable, confident and at ease. I would highly recommend Fay if you're looking for a solicitor who will go above and beyond to ensure the best possible result is achieved.

  30-10-2022
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  Chris Bowen

  First class service. I was recommended this firm by my friend who had used their services. My experience of them was fantastic, every step of the way was clearly explained. Resolved my issue in a timely and efficient manner. Gabriella, thank you again.

  30-09-2022