Wellsbourne Healthcare CIC
Wellsbourne Healthcare CIC is a healthcare company based in Brighton, England. They specialize in travel clinics and offer a range of healthcare and medicine services. Their mission is to provide high-quality healthcare services to their patients.
Introduction to Wellsbourne Healthcare CIC
Wellsbourne Healthcare CIC is a healthcare company located in Brighton, England. The company was founded with the aim of providing high-quality healthcare services to the community. What makes this company unique is that they focus on travel clinics, providing services such as vaccinations, travel advice and medical consultations for people travelling abroad.Services & products
Wellsbourne Healthcare CIC offers a range of services including travel health consultations, vaccinations, malaria prophylaxis, and travel health advice. They also provide occupational health services and flu vaccinations.Location
Wellsbourne Healthcare CIC is located in the Whitehawk area of Brighton. The area is primarily residential with a mixture of local shops, cafes and restaurants. The company is easily accessible by public transport with the closest bus stop, Whitehawk Road, just a 2-minute walk away. The closest train station is Brighton, which is approximately 10 minutes away by car.Benefits
Customers should choose Wellsbourne Healthcare CIC because of their specialist knowledge in travel health. They offer a personalised service tailored to each individual, and their team of healthcare professionals are highly trained and experienced. They also provide a range of services beyond travel health, including occupational health, and flu vaccinations.Good to know
Customers should be aware that Wellsbourne Healthcare CIC is a Community Interest Company (CIC), which means that they are a social enterprise and reinvest their profits back into the community.Reviews
Customers have praised Wellsbourne Healthcare CIC for their friendly and professional service. They have been commended for their knowledge and expertise in travel health, and their ability to put customers at ease during consultations.Amenities
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telemedicine -
vaccination
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appointment availability
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online booking
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insurance acceptance
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lab testing
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prescription refills
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vaccine education
FAQ
What vaccinations do you recommend for my specific travel destination?
At Wellsbourne Healthcare CIC, we offer personalized travel consultation where our healthcare professionals will recommend the necessary vaccinations based on your travel destination and itinerary. We follow the guidelines set by the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) to ensure your safety during your trip.Are your healthcare professionals certified and experienced in travel medicine?
Yes, our healthcare professionals are certified and experienced in travel medicine. They have undergone training and have received certifications from reputable organizations such as the International Society of Travel Medicine (ISTM).What other services do you offer besides vaccinations?
Aside from vaccinations, we offer a range of travel health services, including pre-travel consultations, post-travel consultations, travel health advice, and travel health products such as insect repellents and mosquito nets.How far in advance should I book an appointment before my trip?
We recommend booking an appointment at least 4-6 weeks before your trip to allow enough time for vaccinations to take effect and to ensure availability of the vaccines. However, we also offer last-minute appointments for urgent travel needs.Do you accept insurance for your services?
We do not accept insurance for our travel health services. However, we provide affordable pricing for our services and accept various forms of payment, including credit cards and cash.Reviews
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Jo White
I was having an allergic reaction to a new medication i was told by a doctor to call if I had any symptoms which I tried to do the receptionist I spoke to was so so rude told me to go to a&e before me even getting to explain the reason behind it. She spoke so loud and basically told me there was nothing she could do.she then put phone down. I suffer from anxiety and panic attacks and this really upset me. I felt as though i didn't matter and when you suffer with depression and someone makes you feel that way it's not good enough I think the surgery needs to do something about this. More training is needed especially on how to communicate with others and to be more aware of other people's feelings It will put me off contacting them again when I'm going through a tough time as it is Really NOT impressed Empathy goes a long way
06-05-2023
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Georgie Christoforou
Receptionists are always so lovely when I go in & wanted to pass on that Lisa who did my blood test today was so lovely, I felt so comfortable and relaxed and wanted to give her the biggest shout out!
27-02-2023
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Mohammed Ali
On 30th January 2023. I've called GP at 8:30am since ,until 10 am call not been answered, my daughter 5 she's very unwell, I was very worried about her , now I had to take her to hospital, I have no idea why no one answere call at GP my wife tried from her phone aswell , phone was ranging, no answer, I'm not happy at all.this make really upset
27-02-2023
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G P
Enter the phone call bunfight twice a day, in the morning and at 2pm in the afternoon. This is for initial reception to take your basic details and your symptoms. They will book someone to call you back at some undetermined point that day. The call back will then ask you all the same questions and aks about your symptoms, before taking you through a pre-determined, computer checklist. Once this is done, you will be put forward for a health practitioner to call you back to discuss your symptoms for a third time, again at an undetermined time. They will then decide whether you need to make an appointment after making an educated guess about your condition, based on your answers over the phone. You will then enter the lottery of when they have availability. It's a great system that encourages people to call 111 who will send you to the hospital, or for people to change their doctors and get them off their books.
27-01-2023
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Justin Borley
So if my "phone appointment" is at 14:15 and you call Exactly at the time and I miss it I do not get a call back but its OK for you to be over an hour late calling me?? It's actually bad..
27-01-2023
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Tudor Gheorghe
inefficient, my appointment was cancelled and I wasn't told until I came in
27-12-2022
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Leo
Silly people dont no how to answer a phone been calling since 11.45 and is now 12.30 and still no answer.
27-11-2022
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Lissa Haycock
I just want to say thank you in particular to the tall, Irish receptionist with glasses (I’m afraid I don’t know her name). She is always smiling and compassionate and most importantly knows what she is doing. I know that GP services are INCREDIBLY stretched at the moment but as someone with multiple health issues I’ve actually found it easier to get an appointment recently. Maybe they aren’t all face to face (or even with a GP) but I don’t mind telephone or video call appointments as long as I can actually GET an appointment with someone with the skills and ability to help me. In addition the move to the Prescription Ordering Service has taken the stress out of prescriptions and I would like to thank the nurse practitioners and Jurate for their skill and kindness. Thank you.
27-10-2022
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mariam nazo
Very very rude receptionist who mocked my elderly mother for not understanding English. They don’t take you seriously at all not to mention the specific receptionist who should most defiantly be fired.
27-10-2022
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Mirella Dancs
If I could give 0 I would. This gp surgery seems to never have appointments. Apparently you have to be dying to get an appointment with anyone face to face. My problem is not urgent enought to get a face to face appointment but they can offer me one in a months time. If I’m calling you on the day that means I need to see a gp on THAT day not in a months time. RIDICULOUS!!!!!!!!!!! WORST GP SURGERY I COME ACROSS.
27-07-2022
