Wells Interiors
Wells Interiors is a furniture and interior design company based in Tunbridge Wells, England. They offer a wide range of products including sofas, beds, fitted furniture, accessories, and rustic furniture. Their showroom features a variety of styles and designs to suit any taste and budget. With a focus on quality and customer satisfaction, Wells Interiors is a top choice for those in search of high-quality furniture and interior design services.
Introduction to Wells Interiors
Wells Interiors is a furniture and interior design company based in Tunbridge Wells, England. The company was founded with the purpose of providing high-quality furniture and interior design services to customers. With years of experience in the industry, Wells Interiors is known for its unique and personalized approach to interior design, ensuring that each customer's needs and preferences are met.Services & Products
Wells Interiors offers a wide range of services, including interior design consultation, custom furniture design, and installation. The company specializes in providing a variety of furniture options, including sofas, beds, fitted furniture, furniture accessories, and rustic furniture. Additionally, Wells Interiors offers a selection of mattresses from top brands. Customers can shop for furniture and accessories in-store or online.Location
Wells Interiors is located on High Street in Tunbridge Wells, a vibrant area known for its independent shops and restaurants. The area boasts a variety of businesses, including boutique clothing stores, antique shops, and art galleries. Customers can expect a unique shopping experience in the area, with plenty of options to explore. The company is conveniently located near public transportation options, including the Tunbridge Wells train station (0.4 miles), the Grosvenor Road bus stop (0.1 miles), and the High Street bus stop (0.2 miles).Benefits
Customers should choose Wells Interiors for their furniture and interior design needs because of the company's personalized approach and commitment to quality. The company works closely with customers to understand their needs and preferences, ensuring that each project is tailored to their unique style. Additionally, Wells Interiors offers a wide selection of furniture and accessories to choose from, making it easy for customers to find the perfect pieces for their home.Good to Know
Customers should be aware that Wells Interiors may have a lead time for custom furniture orders. However, the company works diligently to ensure that projects are completed in a timely manner. Additionally, the company offers delivery and installation services for an additional fee.Reviews
Customers rave about Wells Interiors' personalized service and attention to detail. Many customers appreciated the company's ability to work within their budget while still delivering high-quality results. Overall, customers highly recommend Wells Interiors for their furniture and interior design needs.FAQ
What types of furniture do you specialize in?
We specialize in a variety of furniture including sofas, beds, fitted furniture, rustic furniture, and accessories. We offer a wide range of styles to fit any taste or budget.Do you offer any guarantees or warranties on your products?
Yes, we offer warranties and guarantees on our furniture products. The length and details of the warranty will vary depending on the specific product. Please contact us for more information.How customizable are your designs?
Our designs are highly customizable. We work closely with our customers to ensure that their furniture is tailored to their specific needs and preferences. From choosing fabrics to adjusting sizes, we strive to create a personalized experience for each customer.Is there a warranty or guarantee offered on your accessories?
Yes, we offer warranties and guarantees on our accessories as well. The length and details of the warranty will vary depending on the specific product. Please contact us for more information.Do you offer financing options for purchasing mattresses?
Yes, we offer financing options for purchasing mattresses. We understand that buying a mattress can be a significant investment and we want to make it as accessible as possible for our customers. Please contact us for more information on our financing options.Reviews
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Tara Lalley
We feel totally let down by Wells after they sold us a large family sofa and footstool in a fabric which we were later told was not suitable for family life: no liquid is allowed near the sofa, not even water, or it will ruin the pile of the velvet. We purchased this with our new baby with us, and we made clear that fabric durability was a key concern as our child grew into a toddler, and at no point were we advised that this was the absolute wrong fabric to purchase for a young family. In the showroom, we were torn between two fabric types: a pale linen or a dark blue velvet, to which I have since been advised that the linen would have been the much better wearing fabric. We weren't even offered fabric protection at the point of sale, which the person we called to our home to apply a fabric protectant advised us would have rendered the sofa under warranty against stains for a period of time if done BEFORE we had taken delivery of the sofa. We have tried to go back to Wells and discuss the matter with them, but now find our enquiries are being ignored (last reply was 18th April). I would not reccomend Wells to any of my friends or family.
04-06-2023
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Will F
Great business, offering an excellent service. Paul looked after us very well from start to finish and the team went out of their way to help. I would highly recommend Wells Interiors for anyone looking for a sofa from a local business. Thank you
18-10-2022
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SueH
We had such a great week's sleep when on holiday in an AirBnb in Suffolk that we checked the mattress and discovered it was a Wells Choices Supreme medium. We figured that seven nights of real testing was better than 10mins in a show room and so ordered one for ourselves. The service we received over the phone and by the delivery guys was just excellent. And we've now enjoyed two months of excellent sleep. Thoroughly recommended.
18-06-2022
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CPA Design
Very helpful stuff, thank you for your assistance yesterday. Very clean and tidy premises with well presented staff.
18-06-2021
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Trevor James
We recently visited and purchased a mattress topper (Aug '20) and received such good service. We were shown a selection that we didn't know even existed so could make a well educated choice. Very grateful for the time taken. Definitely 5 stars.
18-06-2021
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Sabine Dembkowski
Outstanding customer service! I had quite a lot of troubles with a sofa. The troubles were all related to the manufacturer and not at all to Wells Interior. Nevertheless, Tricia went out of her way to find a solution. Big thank you.
18-06-2019
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Iain Wiseman
18-06-2018
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Eltham John
Great customer service, top end prices
18-06-2017
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Charlotte Cass
I was very impressed at the level of customer service at Wells. The staff very friendly with no pressure sales and were very patient with the abundance of questions I threw at them. Also they were very competitively priced.
18-06-2015
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Lilia Taylor
I had a delivery from this shop and was not happy with the product. I tried to refund the product but they refused the refund. However no where do they offer a Refund Policy that the customer can look at (which the company should provide). Even here on their website there are no Terms and Conditions. The only Terms and Conditions are those that come with the delivery, yet they do not specify anything about refunds, apart from: 'the deposit will only be refunded if the Manufacturer is unable to supply the special delivery'. It says nothing about if the customer is unsatisfied with the product whether they will or will not be refunded.
18-06-2015
