Wellington Road Surgery
Wellington Road Surgery is a family practice physician located in Newport, Wales, United Kingdom. They specialize in providing healthcare and medicine services to families in the area.
Introduction to Wellington Road Surgery
Wellington Road Surgery is a family practice physician located in Newport, Wales. The company has been in operation for over 20 years, providing healthcare and medicine to the local community. What makes Wellington Road Surgery unique is their commitment to personalized care for each patient, taking the time to understand individual needs and provide tailored treatment plans.Services & products
Wellington Road Surgery offers a range of services to their patients, including general check-ups, vaccinations, and chronic disease management. They also provide specialized services such as women's health and minor surgical procedures. Patients can expect to receive comprehensive care from their team of experienced healthcare professionals.Location
Located on Wellington Road in Newport, the surgery is situated in a convenient area with easy access to public transportation. The surrounding area is primarily residential, with nearby businesses including a pharmacy and a grocery store. The nearest public transportation options include the Newport Bus Station (0.5 miles), the Newport Train Station (1.2 miles), and the Caxton Place Bus Stop (0.2 miles).Benefits
Customers should choose Wellington Road Surgery for their commitment to personalized care and their team of experienced healthcare professionals. Patients can expect to receive comprehensive care in a welcoming and comfortable environment. Additionally, the surgery offers convenient appointment scheduling and a range of services to meet individual healthcare needs.Good to know
Patients should be aware that Wellington Road Surgery operates on an appointment-only basis, and same-day appointments may not always be available. Additionally, the surgery does not provide emergency medical services and patients should seek emergency care at their nearest hospital.Reviews
Customers have consistently praised the personalized care provided by Wellington Road Surgery, with many noting the compassionate and knowledgeable staff. Patients appreciate the convenient appointment scheduling and range of services offered by the surgery. Overall, Wellington Road Surgery has received positive reviews for their commitment to exceptional healthcare.Amenities
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waiting room -
online booking
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wheelchair accessible
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insurance accepted
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pediatric care
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geriatric care
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same day appointments
FAQ
What specific services does your Family Practice offer?
At Wellington Road Surgery, we offer a range of services including general consultations, health screenings, vaccinations, chronic disease management, and minor surgical procedures.What is the experience and qualification of the physicians?
Our physicians are highly qualified and experienced in family medicine. They have completed rigorous medical training and are licensed to practice in the United Kingdom.What insurances do you accept?
We accept a wide range of insurances, including but not limited to, BUPA, AXA PPP, Aviva, Vitality, and WPA. Please contact us to confirm if your insurance is accepted.What is the process for scheduling an appointment?
To schedule an appointment, you can call our receptionist or use our online booking system. We offer same-day appointments for urgent matters and have flexible scheduling options for routine appointments.What is the protocol for after-hours emergencies?
In the case of an after-hours emergency, please call 111 or visit your nearest Accident and Emergency (A&E) department. Our physicians are not available for after-hours emergencies, but we do have an on-call service for urgent matters that cannot wait until regular business hours.Reviews
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Jo anna
The doctors and nurses are lovely and helpful BUT it has a very small carpark ( I walk) and can be hard to get a parking spot. Unfortunately it seems to be very difficult to actually get to see a doctor, consultations seem to be mostly done over the phone, don't enjoy waiting by my phone all day for a call back from a doctor especially when I have to work - I was really worried about my son (who rarely goes to the doctors) and receptionist told me to go to a chemist and ask them about the problem , but it wasn't relevant in this case and I had to be very persistent to get a call back from a doctor, when I eventually got the call back the doctor was lovely, very helpful and reassuring and arranged for some blood tests very quickly at the practice for my son , at a convenient time (before school started) and some medication. We had to get an appointment for a follow up blood test 3 weeks later but when I rang for one they tried to say they couldn't do it there and I had to go to Donnington š¤ (I live 5 mins walk away from Newport docs) eventually got one after being very persistent again, but they wouldn't do it at convient time like last time (it takes 5 mins). The nurse we saw couldn't understand why it was so difficult for me to get an appointment either, especially as it was at the doctors request and apparently it was ok to have gone in before school. So I don't look forward to ringing the practice and I need to go myself and I am putting it off as I don't want to explain to the receptionist what's wrong with me! P. S. it's a very long wait on the phone lines especially at 8. 30am!
13-05-2023
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Antroulla Tsouvallaris
The receptionist are very rude l asked for a sick one said takes 72hours the other day it has to expire before l get one tried numerous times to get an appointment with my doctor which l have not seen over 5 , years that is a no .a few months back my work place told to see a doctor really bad got my blood test found l had high blood pressure cholesterol was on border line of becoming diabetic the did nothing for me didn't call back to retest me . before COVID l use to have a yearly blood test now you carnt do that a doctor has to arrange it doctor are nice there the receptionist are very rude and not very helpful š
06-05-2023
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David Henderson
Terrible service. They seem to go out of their way to make access as difficult as possible. The standard response to any request is "call at 8am tomorrow". If you happen to be unwell after this time then you're on your own. I can't understand how they get away with providing such poor patient access.
27-04-2023
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Preet Singh (Puv)
The worst doctors surgery around!!!! Literally impossible to get an appointment with the G.P! Have been trying for 12 days keep getting told to call back tomorrow, The receptionists think they are doctors so therefore getting an appointment with an actual G.P is out the window, itās an absolute disgrace of doctors surgery.
27-03-2023
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James Strickland
Really helpful, friendly service. Went above and beyond for me. Excellent.
27-01-2023
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elaine ingram
Thank you so much to the Receptionists, Nurses and in particular Dr Staite, Blood Tests done, results and medication reviewed by Dr Staite face to face appointment today excellent service thank you.
27-09-2022
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David Pugh
Very polite and efficient.
27-08-2022
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Ray George
I have not been able to speak to my doctor for over 6 months thus not good
27-05-2022
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Frank Parker
I have always been very pleased with the service I have received from all sectors. This comment is about appointments and the timing which I feel needs some thought. I was advised by reception to get to surgery by 8am,which I did. I then waited for eight hours for a telephone call. A morning or afternoon time would be helpful.
27-05-2022
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Missy M Missy M
The Doctors at the surgery are actually really good but itās the receptionists or receptionist thatās letting it down massively.. Refused to book my 7 month old in with a nurse to get him weighed so he could be prescribed the right amount of medication, told I had to book in with the health visitor who couldnāt get me in until the end of April, the her response to this was āitās fineā Registered with another practice later that same day, they got my baby in weighed him and prescribed him his meds all the same day.
27-05-2022
