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Bpo Companies

Web Help

Web Help is a BPO company based in Derby, England. They specialize in providing IT and e-commerce solutions to businesses. With their expertise in the field, they offer top-notch services to their clients.

Introduction to Web Help

Web Help is a BPO (Business Process Outsourcing) company that was founded in 2010. The company's purpose is to provide IT and E-commerce solutions to businesses in need of such services. Web Help is unique in that it offers tailor-made services to clients, ensuring that each client's specific needs are met.

Services & Products

Web Help offers a variety of services to its clients. These include customer service outsourcing, data entry, virtual assistance, web development, and e-commerce solutions. Customers can also purchase custom-made services that are designed to meet their specific needs.

Location

Web Help is located in Derby, England, at 3 Centro Pl, Derby DE24 8RF. The area is home to many businesses, including retail stores, restaurants, and other service providers. Customers can expect to experience a vibrant and bustling atmosphere when visiting the area. The three closest public transportation options are Derby Station (2.3 miles away), Peartree Station (1.4 miles away), and Derby Bus Station (2.2 miles away).

Benefits

Customers should choose Web Help because of the company's commitment to providing tailor-made solutions to its clients. The company is dedicated to meeting the specific needs of each client, and this is reflected in the quality of its services. Additionally, Web Help is known for its excellent customer service and its ability to provide cost-effective solutions to businesses of all sizes.

Good to Know

Customers should be aware that Web Help is a BPO company that specializes in IT and E-commerce solutions. The company is dedicated to meeting the specific needs of each client, and this may mean that some services are not available to all customers.

Reviews

Customers have praised Web Help for its excellent customer service and its ability to provide cost-effective solutions to businesses of all sizes. Clients have also noted that the company's tailor-made solutions have helped their businesses to grow and thrive.

Amenities

  • amenity
    computer
  • amenity
    internet access
  • amenity
    printer
  • amenity
    conference room
  • amenity
    training room
  • amenity
    reception area
  • amenity
    office supplies
  • amenity
    parking lot
  • amenity
    security system

FAQ

What specific services do you offer as a BPO company?

We offer a range of BPO services, including customer service, technical support, data entry, and back-office support. We also provide customized solutions based on the specific needs of our clients.

Can you provide examples of previous successful projects you have completed for clients?

Yes, we have successfully completed projects for clients in various industries, including healthcare, finance, and e-commerce. Our clients have seen improved efficiency, increased customer satisfaction, and cost savings as a result of our services.

How do you ensure data security and confidentiality for your clients' sensitive information?

We take data security and confidentiality very seriously. We have strict security protocols in place, including secure networks, firewalls, and password protection. We also train our staff on data protection and have them sign non-disclosure agreements.

What is your pricing structure for your BPO services?

Our pricing structure is based on the specific requirements of each project. We offer competitive rates and can provide customized pricing based on the volume and complexity of the work required.

How do you handle any potential communication barriers with offshore teams or clients?

We have a dedicated team that specializes in cross-cultural communication and language support. We ensure that our staff is proficient in the language and culture of our clients to minimize communication barriers. We also use collaboration tools to facilitate communication and ensure smooth project management.

Reviews

  • Zoe Bradley

    27-02-2023

  • Martin Weir

    27-01-2023

  • A.J. Miah

    27-12-2022

  • Toni Leighton

    Worse company ever, mess up pay, ni number all personal info, takes months to sort, mess up your pay and takes age's to get back. Avoid the company

    27-10-2022

  • A B

    Worst place to work ever, they don’t care about mental health and after emailing for months to get my last payslip and p45 still not got it, so my last pay was wrong and will get emergency taxed in next job. They hire basically anyone , but don’t get hooked , absolutely awful, now I’ve left they don’t give a $hit

    27-07-2022

  • Ayodele Eniayeju

    27-05-2022

  • Shakira Bates

    I worked at Webhelp Dearne Valley, Rotherham for 7 years. I had ups and downs. One star is for the fact that I had a health condition and after fighting every year to get the hours my doctor recommended I work the company did adjust for this. However I had to pay for a letter to prove this £20 which the company didn't pay towards. I have nothing else good to say, poor management, favouritism, no concept of mental health and support to achieve targets. Bullying. I left to go into warehousing and haven't looked back apart from advising people who have said they might go there of what they are in for. There's better jobs out there.

    27-05-2022

  • Ieuan Evans

    Worst management ever

    27-05-2022

  • Daniels Elias Marquez

    27-05-2021

  • nica brown

    27-05-2020