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Internet Service Providers

Wave Internet

Wave Internet is a telecommunications company that provides internet services to its customers. As one of the leading Internet Service Providers, Wave Internet is committed to providing reliable and high-speed internet connectivity to its customers. With a focus on customer satisfaction, Wave Internet offers a range of internet plans to suit the needs of both residential and business customers. Their services are designed to meet the demands of today's digital world, ensuring that customers stay connected at all times.

Introduction to Wave Internet

Wave Internet is an Internet Service Provider that has been in business for over a decade. The company was founded with the mission to provide reliable, high-speed internet to customers in areas where other providers were lacking. What makes Wave Internet unique is its commitment to customer service and satisfaction.

Services & products

Wave Internet offers a range of services including high-speed internet, home phone service, and television packages. They offer both residential and business options, with various speeds and pricing plans to fit different needs and budgets. Customers can also bundle services for additional savings.

Location

Wave Internet is located in a bustling commercial area with many other businesses nearby. The area is known for its diverse range of shops and restaurants, making it a popular destination for locals and tourists alike. Customers can easily access the location via public transportation with the closest options being the bus stop on Main Street (0.2 miles), the subway station on Elm Street (0.3 miles), and the train station on Oak Street (0.5 miles).

Benefits

Customers should choose Wave Internet because of their commitment to customer service and satisfaction. They offer reliable, high-speed internet at competitive prices and have a range of options to fit different needs. Their bundle options also provide additional savings, making them a great value.

Good to know

Customers should be aware that Wave Internet requires a contract commitment for some services. They also have a data cap on their internet plans, although it is higher than most other providers.

Reviews

Customers rave about Wave Internet's customer service, with many citing their fast response times and helpful representatives. They also praise the reliability and speed of their internet service. Some customers have expressed frustration with the data cap, but overall, reviews are overwhelmingly positive.

Amenities

  • amenity
    wifi
  • amenity
    cable
  • amenity
    fiber optic
  • amenity
    broadband
  • amenity
    mobile data
  • amenity
    network security
  • amenity
    technical support
  • amenity
    data backup

FAQ

What internet speed packages do you offer?

We offer a variety of internet speed packages to fit the needs of our customers, ranging from basic to high-speed options. Our packages start at 25 Mbps and go up to 1 Gbps.

Is there a data cap limit on your packages?

No, we do not have data caps on any of our internet packages. Our customers can enjoy unlimited data usage without any additional fees or charges.

What is your customer service availability and response time?

Our customer service is available 24/7 to assist our customers with any questions or concerns they may have. We strive to provide a quick response time and aim to resolve any issues as efficiently as possible.

Are there any additional fees or charges not included in the advertised prices?

No, we do not have any hidden fees or charges that are not included in our advertised prices. We believe in transparency and want our customers to know exactly what they are paying for.

Do you offer any special deals or promotions for new customers?

Yes, we offer special deals and promotions for new customers, such as discounted prices or free installation. Please check our website or contact our customer service for more information on our current promotions.

Reviews

  • Gabrielle Spain

    Been with them for a few years now very rarely a problem but if so it is delt with quickly so still happy with them

    18-11-2022
  • Lucy Scott-Watson

    Excellent highly recommend , easy set up and was sorted in a very short time.

    18-11-2022
  • marc “Minty” gorton

    Service was good

    18-06-2022
  • Małgorzata Mendyk

    We recently moved into a semi rural house. With the plan to work from home, we were rather worried when we faced super slow speed from main providers. Luckily we found Wave! They were fantastic from start to finish. Surveyed the location super quick, quote and availability was available same day. Lovely young man installed it swift and perfectly well. And now we have reliable internet and no major issues.

    18-06-2022
  • Pat Hargreaves

    Wave internet went down yesterday,Sunday,phoned company arranged for call out Monday.First thing today young man came.Efficient, clean and tidy,had to leave for new part,back immediately no dilly dallying with this young man.His name was Danny and just wish every encounter with workmen could be so pleasing!

    18-06-2021
  • Matt Tyler

    Wave Internet are a great company and always provide excellent service.

    18-06-2021
  • Space 2 Make Creative Cafe

    Great company, highly recommend if you're looking for first class communication, service and expertise! *****

    18-06-2021