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Piano Repair Services

Waterson Pianos

Waterson Pianos is a company based in Bury St Edmunds, England that specializes in piano repair services and machinery & equipment. They are committed to providing high-quality services to their customers and ensuring that their pianos are in top condition. With years of experience in the industry, Waterson Pianos is a trusted name in piano repair and maintenance.

Introduction to Waterson Pianos

Waterson Pianos is a company that has been in the business of repairing and selling pianos for over 50 years. The company was founded by David Waterson, who was passionate about pianos and wanted to share his love for them with others. What sets Waterson Pianos apart is their dedication to quality and attention to detail. They believe that a piano is not just an instrument, but a work of art that deserves to be treated with care and respect.

Services & Products

Waterson Pianos offers a range of services, including piano tuning, repair, restoration, and sales. They have a team of expert technicians who are trained to work with all types of pianos, from uprights to grand pianos. In addition to their repair services, they also sell new and used pianos, as well as piano accessories such as benches, covers, and lights.

Location

Waterson Pianos is located in Bury St Edmunds, a historic market town in the heart of Suffolk, England. The Piano Studio is situated on Cotton Lane, a quiet street just a short distance from the town center. In the area, customers can expect to find a mix of independent shops, restaurants, and cafes. There are also several parks and green spaces nearby, including Abbey Gardens and Nowton Park. The closest public transportation options are the Bury St Edmunds Bus Station (1.2 miles), Bury St Edmunds Train Station (1.5 miles), and the Bury St Edmunds Coach Station (1.6 miles).

Benefits

Customers should choose Waterson Pianos because of their commitment to quality and customer service. They take the time to understand each customer's needs and provide personalized solutions to ensure that their pianos are in top condition. Their team of technicians are highly skilled and experienced, and they use only the best materials and equipment to repair and restore pianos.

Good to Know

Customers should be aware that Waterson Pianos specializes in repairing and restoring pianos, but they also sell new and used pianos. They offer a wide range of services to meet the needs of all types of customers, from professional musicians to hobbyists.

Reviews

Customers rave about the quality of service and attention to detail at Waterson Pianos. They appreciate the professionalism and expertise of the technicians, as well as the friendly and welcoming atmosphere of the Piano Studio. Many customers have noted that their pianos have never sounded better after being serviced by Waterson Pianos.

Amenities

  • amenity
    tuning
  • amenity
    repair
  • amenity
    restoration
  • amenity
    refinishing
  • amenity
    appraisal
  • amenity
    moving
  • amenity
    storage
  • amenity
    parts
  • amenity
    accessories
  • amenity
    rental
  • amenity
    delivery
  • amenity
    pick-up
  • amenity
    on-site service
  • amenity
    online service

FAQ

How experienced are your technicians in repairing pianos?

At Waterson Pianos, our technicians are highly experienced in repairing pianos. We have a team of skilled professionals who have been working in the industry for many years.

What types of pianos do you repair?

We repair all types of pianos, including grand pianos, upright pianos, and digital pianos. No matter what type of piano you have, we have the expertise to repair it.

Can you provide a cost estimate before starting the repair work?

Yes, we can provide a cost estimate before starting any repair work. We believe in transparency and honesty, and we want our customers to know exactly what they are paying for.

How long does it typically take to complete a piano repair?

The time it takes to complete a piano repair depends on the extent of the damage and the type of repair required. However, we strive to complete all repairs as quickly as possible while still maintaining the highest quality of work.

Do you offer a warranty or guarantee for your repair work?

Yes, we offer a warranty or guarantee for all of our repair work. We stand behind our work and want our customers to be completely satisfied with the results. If there are any issues with the repair, we will work to make it right.

Reviews

  • nathaniel

    30-05-2022
  • Ainsley Bo

    Positive: Professionalism, Quality, Responsiveness

    30-05-2022
  • june jennings

    Positive: Professionalism, Quality, Responsiveness, Value

    30-05-2022
  • Mark Jennings

    Matt has been tuning the family's pianos for years. Always delivers a professional tune with a quality service. I love the first play after the tune as it feels like new! In the process of buying a second piano from Waterson Pianos. So lucky to have such a skilled gentleman just around the corner.

    30-05-2021
  • P C

    Matt is an excellent tuner, restorer & dealer of quality pianos, who is very generous with his time, sharing his extensive knowledge to help you make the right decision. Am about to buy my second piano from him & am delighted to support his family-run business. Great value & service & a pleasure chatting with him.

    30-05-2021
  • Matt C

    Positive: Professionalism, Quality, Responsiveness, Value

    30-05-2021
  • marc kerr

    Positive: Quality

    30-05-2021
  • Amelie Moore

    This is great service!!! i would come back again. He was friendly and kind and now my piano sounds bliss. my lovely Husband Steve apricates your kind actions

    30-05-2021
  • Alexander Ferrier

    Positive: Quality

    30-05-2021
  • Grace Sinnott

    Critical: Professionalism

    30-05-2021