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Assisted Living Facilities

Water Mill House Care Home

Water Mill House Care Home is an assisted living facility located in Hemel Hempstead, England. They specialize in providing high-quality healthcare and medicine services to their residents. With a focus on personalized care, Water Mill House Care Home is dedicated to ensuring the comfort and well-being of their residents.

Introduction to Water Mill House Care Home

Water Mill House Care Home is an assisted living facility located in Hemel Hempstead, England. The company was founded with the purpose of providing high-quality healthcare and medicine to elderly residents who require assistance with daily living activities. The company's unique approach to care focuses on personalized attention to each resident, ensuring that they receive the best possible care and attention.

Services & products

Water Mill House Care Home offers a wide range of services to its residents. These include assistance with medication management, personal hygiene, dressing, and other daily living activities. The company also provides nutritious meals to its residents, as well as various recreational activities to keep them engaged and active.

Location

Water Mill House Care Home is located in Hemel Hempstead, a town in the county of Hertfordshire, England. The area is known for its beautiful parks and gardens, as well as its bustling town center, which features a variety of shops, restaurants, and other businesses. The town is also well-connected to the rest of the country, with several public transportation options available. The three closest public transportation options are the Hemel Hempstead railway station (1.3 miles away), the Apsley railway station (2.2 miles away), and the Boxmoor railway station (2.4 miles away).

Benefits

Customers should choose Water Mill House Care Home because of the company's commitment to providing personalized attention and care to each resident. The staff at the company are highly trained and experienced, and are dedicated to ensuring that each resident receives the best possible care and attention. The company's facilities are also state-of-the-art, and are designed to provide residents with a comfortable and safe living environment.

Good to know

Customers should be aware that Water Mill House Care Home is an assisted living facility that specializes in providing care to elderly residents who require assistance with daily living activities. The company's facilities are designed to provide a comfortable and safe living environment, and the staff are highly trained and experienced in providing personalized care to each resident.

Reviews

Customers have praised Water Mill House Care Home for its exceptional level of care and attention to its residents. They have also noted the company's state-of-the-art facilities, as well as its commitment to providing a safe and comfortable living environment for its residents. Overall, customers have been highly satisfied with the services provided by Water Mill House Care Home.

Amenities

  • amenity
    24-hour staffing
  • amenity
    transportation
  • amenity
    meal service
  • amenity
    housekeeping
  • amenity
    nursing care
  • amenity
    social activities
  • amenity
    memory care
  • amenity
    mobility assistance
  • amenity
    medication management
  • amenity
    private room
  • amenity
    outdoor space
  • amenity
    wifi access
  • amenity
    tv access

FAQ

What level of care do you provide for residents?

At Water Mill House Care Home, we provide various levels of care depending on the needs of our residents. We offer assisted living, dementia care, and nursing care.

What is the staff-to-resident ratio at your facility?

Our staff-to-resident ratio varies depending on the time of day and the specific needs of our residents. However, we always ensure that we have enough trained staff to provide high-quality care to all of our residents.

How are residents' medical needs addressed and managed?

We have trained nurses on staff who oversee the medical needs of our residents. They work with doctors and other healthcare professionals to create personalized care plans for each resident. We also have medication management systems in place to ensure that residents receive the right medications at the right times.

Are there any additional fees or charges beyond the monthly rate?

We strive to be transparent about our fees and charges. We do have some additional fees for certain services, such as hairdressing or transportation. However, we always discuss these fees with families and residents ahead of time so that there are no surprises.

How are family members or loved ones involved in the care of residents?

We encourage family members and loved ones to be involved in the care of their relatives. We provide regular updates on the health and wellbeing of our residents, and we welcome family members to visit and participate in activities whenever possible. We also offer support and resources for families who may need assistance in caring for their loved ones.

Reviews

  • William Irons

    Thé nursing teams did à great job on my legs (skin problems)

    25-05-2023

  • Deb O'connor

    I worked at Walter Mill house when it first opened it was ok when we had Liz there but Anna was a nightmare I was in with a resident when she came in was only bothered with the wet pad night staff Left for me to pick up why resident was trying to claim over cot sides as I got epilepsy she said if I don't do it next time she sack me I was there for 8mouths when I started there was 24 if us I not sure I think there is only about 4left there

    30-03-2023

  • Debbie Bowles

    I'm afraid I do not recognise the place receiving these bad reviews. For 2 years my loved one has received nothing but excellent care and support, as have I and her surrogate family, and I would suggest the Facebook page of their activities and programmes are a much better reflection of the place I know. I would have no doubts about recommending the Home.

    28-02-2023

  • Graham Morris

    My mother who had terminal cancer went into the WaterMill care home for two weeks respite care. After one week we decided to take her home because the standard of care being delivered was so awful. During my mothers stay both myself and my sister spent most of the day with her. It became clear to us that the WaterMill is certainly not suitable for seriously ill people who require a lot of care. We would arrive in the morning to discover she had not been washed or showered and not been put into fresh clothes. Basically, unless my sister or myself actually went and found a carer or nurse and asked them to do something, they pretty much ignored her. The staff are utterly clueless and totally disorganised and food offered is terrible. The final straw came when, being unable to summon help, my mother attempted to get out of bed and get to the toilet. She took a serious fall and hit her head. The staff refused to help her and left her lying on the floor until an ambulance arrived (which could have been 2 hours). The staff then just left me and my sister to look after her while they all carried on with their other duties. Shockingly, while my mother lay on the floor seriously injured the care home assistant manager went home! The next day bed rails were fitted to her bed! My mother died in her own home 5 days after getting her out of the WaterMill. I write this review in the hope that it will prevent other people going through the same awful experience.

    28-02-2023

  • Vasile Semcovici

    30-10-2022

  • Benon Abey

    They were friendly

    30-07-2022

  • amy hardiman

    30-05-2022

  • Bogdan Manghiuc

    30-05-2022

  • Sean Allen

    I cannot believe that the manager and her husband/family member has put a 5 star review on here. Surely the reviews are for residents and family that have experienced the services and care on offer.

    30-05-2020

  • Tracey Macdonald

    30-05-2020