Water Lane Post Office
Water Lane Post Office is a post office located in Totton, Southampton, England. They offer a range of post office services including passport applications. Water Lane Post Office is committed to serving the public sector and society.
Introduction to Water Lane Post Office
Water Lane Post Office has been serving the Southampton community for over 50 years. The company's primary purpose is to provide essential services to the local community, including postal services and passport applications. What makes this company unique is its commitment to providing high-quality services to its customers with a personal touch.Services & Products
Water Lane Post Office offers a range of services including postal services, passport applications, and money transfers. Customers can also purchase postage stamps, envelopes, and packaging materials. The company also provides a range of banking services, including savings accounts, and cash withdrawals.Location
Water Lane Post Office is located in Totton, Southampton, which is a busy suburban area with a diverse range of businesses. It is conveniently located near public transportation options, including the Totton train station, which is just a 10-minute walk away. The closest bus stops are the Water Lane bus stop, which is 1 minute away, the Testwood bus stop, which is 3 minutes away, and the Ringwood Road bus stop, which is 5 minutes away.Benefits
Customers should choose Water Lane Post Office because of its commitment to providing high-quality services with a personal touch. The staff are friendly and knowledgeable and always willing to go the extra mile to help their customers. Additionally, the company provides a range of essential services in one convenient location, making it a one-stop-shop for all of your postal and banking needs.Good to know
Customers should be aware that the Water Lane Post Office can get busy during peak periods, so it's best to plan ahead and allow extra time for your visit. Additionally, if you are applying for a passport, you will need to bring all necessary documentation with you to your appointment.Reviews
Customers have consistently praised Water Lane Post Office for its friendly and knowledgeable staff, as well as its commitment to providing high-quality services. Many customers have also noted that the company provides a range of essential services in one convenient location, which saves them time and hassle. Overall, customers are highly satisfied with their experience at Water Lane Post Office.Amenities
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wi-fi -
online services
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wheelchair accessibility
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cash payment
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credit card payment
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notary service
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document authentication
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atm
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passport services
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mailbox rental
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money orders
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postal supplies
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shipping services
FAQ
What types of mailing services do you offer?
We offer a variety of mailing services, including standard and tracked delivery for both domestic and international packages. We also offer express and next-day delivery options for urgent shipments. Additionally, we sell postage stamps and provide packaging materials for your convenience.Can I make an appointment or do I need to come during specific hours?
We do not require appointments for our services. You are welcome to come in during our regular business hours and we will assist you as soon as possible. Our hours of operation are posted on our website and in our store.Do you offer tracking for packages and how can I track my shipment?
Yes, we offer tracking for packages that have been sent with our tracked delivery service. You can track your shipment using the tracking number provided to you when you sent the package. This number can be entered on our website or through the carrier's website for real-time updates on your package's location and delivery status.How long does it typically take to receive a new passport?
As a post office, we do not directly issue passports. However, we do offer passport application services and can assist you in submitting your application. The processing time for a new passport varies depending on the country and circumstances, but it typically takes several weeks to receive a new passport after submitting an application.What is your policy for lost or damaged packages?
If a package is lost or damaged during transit, we will do our best to assist you in filing a claim with the carrier to recover any lost or damaged items. We recommend that customers purchase insurance for valuable items or packages to ensure proper protection during shipping. Please note that we are not responsible for any lost or damaged packages, as this is the carrier's responsibility.Reviews
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June Macpherson
24-05-2023
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Nick Weavers
Served quickly Staff friendly, cheerful and helpful.
23-05-2023
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Monica
23-05-2023
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sam hood
Always helpful, great service.
30-10-2022
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Jodie Merriman
THIS BRANCH CLOSES AT 17:00. All information for this branch says it is open until 17:15. Left early from work to collect a parcel that had been delivered here, arrived at 17:05 and the branch was closed. Very frustrating, wasted journey and will now have to leave work early again on a different day to try and collect again.
30-06-2022
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Verneonan
Always really friendly, super helpful and a pleasure to deal with.
30-05-2022
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Darren Hallett
30-05-2022
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jandjsskateshop johnny harrison
Best post office around we used this daily helpful staff always there to help 5 stars
30-05-2022
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N B1236
Best post office around. Staff are so helpful and friendly. Can get a bit busy but they deal with it quickly. They go above and beyond. I over heard them recently trying to help an older lady find someone to help deliver her shopping during lock down. She didn’t feel safe to go in anywhere else to ask. They rang around and arranged it for her and gave great advice such as only paying after the shopping has been dropped off.
30-05-2021
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Ian Thomas
Very helpful always
30-05-2021
