Water Features 2 Go
Water Features 2 Go is a company based in Manchester, England that specializes in providing a range of services related to water features. They offer services such as fountain contracting, pond contracting, and solar energy contracting. They also supply natural stone and pond supplies. Water Features 2 Go is a one-stop-shop for all building and construction needs related to water features. Their shop offers a wide range of materials and chemicals for building and construction purposes.
Introduction to Water Features 2 Go
Water Features 2 Go is a company that specializes in providing customers with high-quality water features for their homes and gardens. This company has been in business for many years and has a long history of providing excellent service to its customers. What makes Water Features 2 Go unique is its commitment to providing customers with a wide variety of options when it comes to water features. They have a team of experts who can help customers choose the perfect feature for their needs.Services & Products
Water Features 2 Go offers a range of services to its customers. They have a team of experienced fountain contractors and pond contractors who can help customers design and install custom water features. They also offer a range of natural stone suppliers for customers who want to add a touch of elegance to their water features. Additionally, Water Features 2 Go provides solar energy contractors for those who want to make their water features more environmentally friendly. Customers can also find pond supply stores on their website where they can purchase everything they need to maintain their water features.Location
Water Features 2 Go is located in DIY2GO House, Palatine St, Denton M34 3LY, United Kingdom, in the Manchester area. The area is known for its many building and construction businesses, as well as materials and chemicals suppliers. Customers can expect a bustling commercial area with plenty of shops and shopping options. The nearest public transportation options are the Denton Station, which is 0.5 miles away, the Reddish North Station, which is 1.2 miles away, and the Reddish South Station, which is 1.4 miles away.Benefits
Customers should choose Water Features 2 Go because of their commitment to providing high-quality products and outstanding service. They have a team of experts who can help customers choose the perfect water feature for their needs, and they offer a wide variety of options to choose from. Additionally, they offer competitive pricing and excellent customer service.Good to Know
Customers should be aware that Water Features 2 Go is a reputable company with a long history of providing excellent service to its customers. They offer a wide variety of products and services, and they have a team of experts who can help customers with any questions they may have.Reviews
Customers have praised Water Features 2 Go for their excellent customer service and high-quality products. Many customers have commented on the wide variety of options available and the helpfulness of the staff. Overall, customers have had a positive experience with this company and would recommend it to others.Amenities
-
parking -
online shopping
-
gift cards
-
pond accessory sales
-
pond maintenance products
-
pond design products
-
pond installation products
-
pond cleaning products
-
pond filtration products
-
pond lighting products
FAQ
What types of natural stone do you offer and are they suitable for my project needs?
We offer a variety of natural stone options including granite, marble, limestone, slate, and travertine. Our stones are suitable for various project needs such as flooring, countertops, and outdoor landscaping.What type of solar panels do you offer and what is the efficiency of each panel?
We offer monocrystalline and polycrystalline solar panels with varying efficiencies depending on the model. Our team can provide you with detailed information on each panel's efficiency and help you choose the best option for your needs.Can you provide me with information on the tax incentives and rebates available for installing solar panels in my area?
Yes, we can provide you with information on the current tax incentives and rebates available for solar panel installation in your area. Our team stays up to date on the latest regulations and can guide you through the process of taking advantage of these incentives.Can you offer advice on maintaining my pond and using your products?
Absolutely, we are happy to offer advice on maintaining your pond and using our products. Our team includes experienced pond contractors who can provide guidance on everything from water quality to equipment maintenance.What is the warranty for the fountain, and what does it cover?
Our fountains come with a standard manufacturer's warranty that covers defects in materials and workmanship. The length and specific coverage of the warranty can vary depending on the model. Our team can provide you with detailed information on the warranty for the specific fountain you are interested in.Reviews
-
cpc Electrical
Product failed within a few months. Sold with 2 year warranty. Tried to return it but they refused. Water feature has perished and is now leaking. Told me to put some silicone on it ! Absolutely disgraceful products and customer service. Avoid these clowns
06-05-2023
-
Gary Lambert
Horrendous company to deal with. Water feature never arrived. Asked for a refund, it never arrived. Had to submit claim through credit card company. Do not use this company
27-04-2023
-
Norman Ferguson
I ordered and paid for the Granite Yin Yan water feature in July 2021. Didn't get delivery until October ( probably legitimate covid delays) No stones arrived with the feature. No instructions at all with the feature. Wrong pump hoses delivered, it took a few weeks and several e-mails with a further wrong size of hoses before this was sorted. Still no sign of the stones after almost a year despite me chasing up with support. After getting fed up about 9 months and could source stones elsewhere, I was advised that i could not get a refund for the £50 they charge for the stones on their website, because they were a complimentary item !! I thought I was doing them a favour as this would have saved them the cost of delivery to me. I am unable to find a complaints link or any contact details for any management on the internet, eventually found that they are registered as DIY 2 Go with companies house. No contact details available there. I would have liked to complain to Nicola Suzanne Windas or any other family member to let them know about my experience & what I thought of their useless condescending support team. I would advise staying well clear of this company. The link on their website of 5 star google reviews is false, take a true look & also on trust pilot and you will see the true amount of dissatisfaction from customers. Grrr - A very disappointed ex-customer !!
27-07-2022
-
Joe Brown
New water fearure arrived well packaged and undamaged, unfortunatly there was a fault on it but after contacting Water Features 2Go the problem was resolved within 2 days, excellent customer service by the company ( thank you Louise ). Bought the feature for my partners birthday and she is over the moon with it.
27-07-2022
-
katherine lee
I bought a solar powered stainless steel ‘sphere’ water feature for a present. It only works for a maximum of 3 hours at a time (even though it has a solar panel and re chargeable batteries installed) It doesn’t say this anywhere on the product description on the website that this is the case. For nearly £300 I would have expected far better quality and certainly wouldn’t purchase from them again.
27-05-2022
-
John Marsh
27-05-2022
-
Mary Banks
Purchased this water feature loved it, but now all corroded and unusable, contacted company for a replacement as still under warranty. I was told not covered under warranty as been left outside and suffered frost damage, absolute joke, what outdoor water feature can't be left outside. Trading standards contacted, not fit for purpose!!!
27-05-2022
-
Nita Clausen
Very pleased with our water feature, good value and amazing speedy delivery 😊
27-05-2022
-
Mark Rogers
Some issues with supply, waited two months for delivery after being advertised as 3-6 days and in stock which lead to the order in the first place. However, I requested to cancel the order prior to it being shipped from them and the company has issued a full refund and apologised without hesitation.
27-05-2022
-
Bill Williams
Waterfeatrues2go is the worst company I have ever had the misfortune of dealing with. Having spent over £700 on a water feature just prior to the first lockdown in 2020, we discovered that the metal finish was damaged when we eventually unpacked it to have it fitted during the summer after lockdown. Due to it’s position, the damage could only have occurred during the manufacturing process. We were told by the company that since we had bought it several months earlier they would not replace or repair it! We had no choice but to keep the water feature since it had cost so much money and we had it professionally installed during last summer. This February the water pump failed. We returned the pump to the company (at our own expense) since it was within the 12 month warranty period. We were told that since the wire had been cut and the plug removed - the warranty was void. We had had the water feature professionally installed and the power cord jointed within an epoxy joint - the only way the installation could work. The only option to remove the failed pump was to cut the wire. The managing director/owner of the company has failed to reply to my correspondence. The water feature is unfit for purpose. I have found this company to be totally disreputable. I would never give them my business in the future.
27-05-2021
