Water Butts Direct
Water Butts Direct is a company based in Hitchin, England that specializes in providing rainwater tank solutions. As one of the leading rainwater tank suppliers in the United Kingdom, they offer a wide range of products to meet the needs of both residential and commercial customers. Their expertise in the building and construction industry allows them to provide tailored solutions that are both cost-effective and environmentally friendly. With a commitment to quality and customer satisfaction, Water Butts Direct is the go-to choice for anyone looking for rainwater tank solutions.
Introduction to Water Butts Direct
Water Butts Direct is a company located in Hitchin, England that specializes in providing rainwater tank solutions. Established in 2007, the company has become a leading supplier of rainwater harvesting equipment in the UK. They aim to promote sustainability and eco-friendliness by providing customers with high-quality rainwater tanks and accessories.Services & products
Water Butts Direct offers a wide range of rainwater harvesting products, including rainwater tanks, filters, pumps, and accessories. They offer different types of tanks to suit the needs of their customers, such as slimline tanks, underground tanks, and wall-mounted tanks. Customers can also find a range of water-saving accessories, such as hosepipes and watering cans, on their website.Location
Located on Wilbury Way in Hitchin, Water Butts Direct is situated in a vibrant business district with a mix of commercial and industrial businesses. The area is easily accessible by public transportation, with the Hitchin train station located just 1.5 miles away. The company is also located near several bus stops, including the Hitchin Station bus stop, which is only a 10-minute walk away.Benefits
One of the key benefits of choosing Water Butts Direct is their expertise and experience in the rainwater harvesting industry. They are committed to providing high-quality products and excellent customer service. They also offer a price match guarantee, ensuring that customers get the best value for their money. Additionally, the company offers free delivery on orders over £50.Good to know
Customers should be aware that Water Butts Direct only ships within the UK. They also have a strict returns policy, and customers must contact the company within 14 days of receiving their order to initiate a return.Reviews
Customers have praised Water Butts Direct for their high-quality products, fast delivery, and excellent customer service. Many customers appreciate the company's commitment to sustainability and eco-friendliness. Some customers have reported issues with damaged or faulty products, but overall, the reviews are overwhelmingly positive.Amenities
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free delivery -
warranty
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after-sales service
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online shopping
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technical support
FAQ
What types of rainwater tanks do you supply, and what are their respective capacities?
We supply a range of rainwater tanks, including slimline, round, and underground tanks. Capacities range from 1000 litres to 5000 litres, depending on the type of tank.How long have you been in the industry, and how much experience do you have with installing and maintaining rainwater tanks?
We have been in the industry for over 10 years and have extensive experience in installing and maintaining rainwater tanks. Our team of experts are trained to ensure the installation is done correctly and efficiently.Can you provide me with references from previous customers who have used your rainwater tanks and services?
Yes, we can provide references from previous customers who have used our rainwater tanks and services. Please contact us and we will be happy to provide you with a list of references.Do you offer any warranties or guarantees on your rainwater tanks and installation work?
Yes, we offer warranties and guarantees on our rainwater tanks and installation work. The length of the warranty will depend on the type of tank and the specific installation. Please contact us for more information.What is your pricing structure for rainwater tanks and installation services, and are there any additional fees I should be aware of?
Our pricing structure for rainwater tanks and installation services varies depending on the type of tank and the specific installation. We offer competitive pricing and will provide you with a detailed quote before any work is done. There may be additional fees for site preparation or additional materials, but these will be discussed with you before starting the project.Reviews
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Jack
Charged £27 to deliver a £30 small 20 litre plastic tank weighing less than a kilo! Then when it arrived the tank was missing the end plug (so completely useless) and I had to order one off ebay. Rubbish, do not use them
27-02-2023
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Lee
27-11-2022
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Peter Maddison (pooky2483)
Their customer service sucks. around 2017/18 I called them to see if they could help me with a problem (it's now Nov 2021). I needed to get something to block off an unused hole in one of my water butts. I am still waiting for their return call. But, never mind, I have since solved the problem myself. I have since found that what I need is a 1" grommet to cover the hole. Thanks Waterbutts Direct for your amazing customer service (or lack thereov). I won't be reccomending you any day soon.
27-05-2022
