Wandle Healthcare Services
Wandle Healthcare Services is a company based in London, England that specializes in providing Home Health Care Services. Their team of healthcare professionals is dedicated to providing quality care to their clients. Wandle Healthcare Services is committed to delivering personalized care to meet the unique needs of each individual. They are a trusted name in Healthcare & Medicine and strive to maintain the highest standards of care.
Introduction to Wandle Healthcare Services
Wandle Healthcare Services is a home health care company based in London, England. The company was founded with the purpose of providing top-quality healthcare services to those who need it most. What makes Wandle Healthcare Services unique is their team of highly trained and skilled healthcare professionals who are dedicated to providing personalized care to each and every patient.Services & Products
Wandle Healthcare Services offers a wide range of home health care services to meet the needs of their patients. Some of the services they offer include nursing care, physical therapy, occupational therapy, speech therapy, and medical social services. Customers can also purchase medical equipment and supplies from the company.Location
Wandle Healthcare Services is located in the Lombard Business Park area of London. The area is known for its bustling business community, with many companies located in the area. Customers can expect to experience a vibrant and lively atmosphere in the area, with plenty of restaurants, coffee shops, and retail stores nearby. The closest public transportation options are the Southfields tube station (0.5 miles), Earlsfield train station (0.7 miles), and Wimbledon Park tube station (0.8 miles).Benefits
Customers should choose Wandle Healthcare Services because of their commitment to providing personalized care to each individual patient. The company's team of highly trained and skilled healthcare professionals are dedicated to ensuring that every patient receives the care they need to live a healthy and fulfilling life.Good to Know
Customers should be aware that Wandle Healthcare Services is committed to providing the highest quality care to their patients, and as such, they may require additional information or documentation in order to provide the best possible care.Reviews
Customers have praised Wandle Healthcare Services for their compassionate and personalized care. Patients have reported feeling well-cared for and supported by the company's team of healthcare professionals.Amenities
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nursing care -
physical therapy
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occupational therapy
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speech therapy
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medical social services
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home health aide
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wound care
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in-home care
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respite care
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fall prevention
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disease management
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nutrition counseling
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medication management
FAQ
What specific services do you offer in home health care?
We offer a range of services in home health care including personal care, medication management, meal preparation, housekeeping, transportation, and companionship. Our services are tailored to meet the specific needs of each client and can be adjusted as needed.Are your caregivers licensed and insured, and what are their qualifications?
Yes, all of our caregivers are licensed, insured, and trained professionals. They have the necessary qualifications and certifications to provide quality care to our clients. We also conduct thorough background checks and ensure that our caregivers undergo continuous training to stay up-to-date with the latest industry standards.How do you ensure the safety and well-being of your clients?
We prioritize the safety and well-being of our clients by implementing various measures such as conducting a comprehensive assessment of their needs, creating a personalized care plan, providing ongoing supervision, and ensuring that our caregivers have the necessary training and qualifications. We also have an emergency protocol in place to handle any unexpected situations that may arise.What is the process for selecting a caregiver and creating a personalized care plan?
Our process for selecting a caregiver involves conducting a thorough assessment of the client's needs and preferences, as well as their medical history and current health status. Based on this information, we match the client with a caregiver who has the necessary qualifications and experience to provide the best possible care. We then work with the client and their family members to create a personalized care plan that meets their specific needs and preferences.What payment options do you offer and do you accept insurance?
We offer various payment options including private pay, long-term care insurance, and Medicaid. We also accept most major insurance plans and can work with clients to determine eligibility and coverage. Our team can assist with the insurance verification process to ensure that clients get the maximum benefits they are entitled to.Reviews
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Susan Cooper
Very good and reliable carers. We have been using Wandle for the past 3 months a few hiccups at the beginning other than this, nothing but compliments.
27-05-2020
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Sean Matthews
Wandle have looked after my mother in law for the past two years. The carers have made a huge improvement to her life and have enabled her to stay in her own home. We are both very happy with the agency. They always keep us updated when carers are running late and if there is going to be any changes
27-05-2019
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simon bmott
Poor Timekeeping, falsification of arrival & departure times in log book. No PPE equipment often used eg Plastic Aprons etc. Overcharging for visits. Charging for 2 carers when on occasion only 1 showed up. (Once due to adverse weather conditions and once whilst 1 out of 2 booked carers bunked off to go look at purchasing a car). Not wearing professional clothing or uniforms, often in ‘street wear’ and ‘Bling’ (Male Carers). Not sure if suitably qualified but seemed to be family and friends roped in to cover shifts. Speaking to each other in their non-English language in front of client. No rapport or friendliness with client. On one occasion no cares had shown up after an hour and several phone calls made to find out when they would be coming, promised call backs never came, however on this occasion a Supervisor was due to visit, which she did and said to my sick friend ‘Shall I call the office to chase them or will you’!, You couldn’t make this up. Surely if a Supervisor turns up and the carers have not arrived an hour after they are meant to, it’s their job to call the office and chase, not load pressure onto the sick client and expect them to! A mobile phone went missing, but cannot pin it down to which carer it was so not pursuing it. They work out of serviced offices in a business park and do not come down and see you if you go and visit, you have to speak via the receptionists phone at the front desk. 1 month after terminating their contact no final Invoice had been received. Visited their offices to request an itemised in detail statement / invoice. Nothing received for 7 months then one arrives mid October claiming it had been raised in March and issued in August although nothing ever received during this time. Going through invoice and matching with log entries to weed out all the overcharging and to work out what the actual Invoice should be. Now a male is persistently ringing my sick friend pressing him for payment. This Company needs serious investigation by the CQC, it is beyond a joke.
27-05-2019
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Mandy Keane
Had this company in for my aunt for end of life care I can't even describe how disgusted I am in what they think is acceptable after 3 days had to change them I would never recommended this company to anybody one star is far to much for them
27-05-2019
