Waltons
Waltons is a reputable company based in Newark-on-Trent, England. They specialize in manufacturing portable buildings and supplying garden buildings. Their expertise also extends to building sheds, and they are well-known builders in the industry. Waltons is committed to providing quality products and services in the building and construction sector.
Introduction to Waltons
Waltons is a company that specializes in providing high-quality portable and garden buildings to customers in the United Kingdom. Established over 140 years ago, the company has a long history of delivering excellent products to its customers. What makes Waltons unique is its commitment to quality and customer satisfaction, as well as its wide range of products that cater to different needs and preferences.Services & products
Waltons offers a variety of services and products, including portable building manufacturing, garden building supply, and shed building. Customers can choose from a wide range of products, including garden sheds, log cabins, summerhouses, playhouses, and greenhouses. The company also offers customization options to ensure that customers get the exact building they need for their specific requirements.Location
Waltons is located in Sutton on Trent, Newark, a beautiful area in England that is known for its scenic views and peaceful atmosphere. The area is home to several other businesses, including restaurants, cafes, and shops, giving customers plenty of options when it comes to entertainment and dining. The company is conveniently located near public transportation options, including the Sutton on Trent bus stop, which is only a short walk away.Benefits
Customers should choose Waltons because of its commitment to quality and customer satisfaction. The company uses only the best materials and employs skilled craftsmen to ensure that each product is of the highest quality. Additionally, Waltons provides excellent customer service, ensuring that customers receive the support they need before, during, and after their purchase.Good to know
Customers should be aware that Waltons products require assembly, and the company recommends that customers have basic DIY skills to ensure that the assembly process is completed safely and effectively. The company also offers assembly services for an additional fee.Reviews
Customers have praised Waltons for its high-quality products, excellent customer service, and fast and efficient delivery. Additionally, many customers have noted that the company's products are easy to assemble, making them a great choice for anyone looking for a high-quality garden or portable building.FAQ
What is the lead time for delivery and installation of the garden building?
Our lead time for delivery and installation of garden buildings typically ranges from 2-4 weeks depending on the product and location. We will always provide an estimated delivery date upon purchase and keep you updated throughout the process.Do you offer any warranties or guarantees on your garden buildings?
Yes, we offer various warranties and guarantees on our garden buildings. Our buildings come with a 10-year anti-rot guarantee, as well as a 1-year warranty on parts, hardware, and workmanship. We also offer extended warranties for an additional fee.How long does it typically take to complete a shed project?
The time it takes to complete a shed project can vary depending on the size and complexity of the project. However, most shed projects can be completed within 1-2 days.Do you offer any warranties or guarantees on your workmanship and materials used for the shed?
Yes, we offer a 1-year warranty on parts, hardware, and workmanship for all of our sheds. We also offer extended warranties for an additional fee.What kind of warranty or guarantee do you offer for your portable buildings?
Our portable buildings come with a 10-year anti-rot guarantee, as well as a 1-year warranty on parts, hardware, and workmanship. We also offer extended warranties for an additional fee.Reviews
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Sally cox
My summerhouse/ shed was delivered almost 2 weeks ago, with most of the fixings missing! I was asked to send an email detailing what was missing and what I needed, some parts arrived 1 week later, still lots missing, have now had to pay a workman 2 days pay for not being able to put this building together, still waiting for the other parts. I’m over 20 miles away from my nearest diy shop and have no idea what to get, and for £1300 why should I?
26-05-2023
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Steven Shearsby
Purchased a refurbished summer house with side shed, absolutely amazing for the money,very happy great customer service first class delivery 👍
20-05-2023
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Mary Evans
Terrible company both to deal with and quality of summer house. The first time I ordered I waited in all day and it never arrived yet I had no phone call letting me know. When I rang i was told it was too badly damaged to go out. The 2nd one arrived very badly damaged when I rang customer service was awful and could off no assistance or apology. I would strongly recommend this company be avoided as I have had 2 bad experiences with them .
13-05-2023
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Mircea Cuciureanu
13-05-2023
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Elizabeth Webster
Received our greenhouse within a week of ordering. Easy to follow instructions, plus additional pieces of timber and screws were a useful addition. Be aware that timber can have natural defects, but nothing some wood filler can't solve.
27-04-2023
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Linda spinks
Purchased a refurbished summer house off eBay arrived a week earlier than described. I cannot fault a thing the communication has been excellent from start to finish I have been kept informed from making payment right through to day of delivery and the chap was more than happy to reverse up the drive to unload for us. Would highly recommend Waltons and thank you
27-03-2023
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Darren Screene
Ordered the Dutch barn, arrived without any coding letters, numbers or colours. The base that came with the shed as an extra and once delivered and built the floor didn’t fit, on further inspection and communication with customer service the wrong base had been sent. I am disgusted at the service and standards of Waltons. For such a well reputed piece of equipment and now for my families plans to be put on hold Waltons ought to be ashamed. Not even being able to measure a base correctly that is an optional extra to come with the building. the downloadable instructions on the website are incorrect and the only positive is the professional nature of your customer service team. Didn’t offer to send a new base just refund a decent company would have sent the new vase and offered someone to assist building it with me as way of appeasing my family plans which were wrecked for them coming to help. Will see how the refund process goes….. avoid and go with a company who either charges less or provides adequate service for the price
27-03-2023
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Mireta Ramanauskaite
Absolutely beautiful shed- summer house ! Was very easy to build and looks really good in a garden. Enough space too. Very glad with purchase, quality of the wood 5 stars *****
27-03-2023
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Tom Alex
Truly awful company, both in quality and customer service. Waltons and Mercia Garden Products are the same company, likely promoting themselves under Waltons given the godawful reviews for Mercia. I see the company lost £2.1m turnover this year compared with the last, going to the dogs and no surprise. Top tip: it's not the market, your reputation for service and quality is pants. I wish I had properly researched the company and reviews before we bought, but I went on the Waltons reviews. We purchased a summer house and found on construction a number of significant issues. To name a few, the door didn't meet the frame and the roof sections didn't meet. The screws supplied seem to be made with plasticine. After spending a long time constructing and deconstructing it to check it wasn't our error we contacted the customer service team. There followed an insane back and forth being told the measurements were correct as per their specs so they couldn't do anything. They were sent all the information, including photos to show the huge gaps where pieces met. It was a summerhouse we were looking for, not an observatory. However, trying to be reasonable with Waltons is like shouting at the sun (which I can do more of now, thanks Waltons!). They have you in a clear bind if you've spend ages erecting the thing, putting us off the inevitable nightmare of a refund - if this is how pisspoor their service before a refund request, life is too short to start that journey. We just wanted replacement parts for bits that were faulty, but were told the replacement parts would be the same (they must specialise in sh*te materials). Do yourselve a favour and look elsewhere. There is a veneer of a decent company from their online presence but this is quite stage managed - shysters and cheaters who don't give a hoot about their customers. Buy from a proper company.
27-03-2023
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Keith Notts
27-02-2023
