Walton Bathrooms
Walton Bathrooms is a company located in Walton-on-Thames, England. They specialize in bathroom showrooms and offer a variety of products for customers to choose from. Their shop is a great destination for those looking to shop for bathroom accessories and fixtures.
Introduction to Walton Bathrooms
Walton Bathrooms is a family-owned business that has been providing top-quality bathroom products and services for over 25 years. The company's main goal is to create a relaxing and comfortable bathroom space for their customers. What sets Walton Bathrooms apart from other bathroom showrooms is their exceptional customer service, attention to detail, and extensive knowledge of bathroom design and installation.Services & Products
Walton Bathrooms offers a wide range of services, including bathroom design, installation, and renovation. They also have an extensive range of bathroom products, including showers, baths, toilets, sinks, and vanities. The company works with some of the top bathroom brands in the industry, ensuring that their customers receive only the best quality products.Location
Located in the charming town of Hersham, Walton-on-Thames, Walton Bathrooms is surrounded by other shops and shopping centers. The area is known for its picturesque scenery and peaceful ambiance. The closest public transportation options are Hersham Train Station (0.8 miles), Walton-on-Thames Train Station (1.5 miles), and Weybridge Train Station (2.2 miles).Benefits
Customers should choose Walton Bathrooms for their exceptional customer service, extensive knowledge of bathroom design and installation, and high-quality bathroom products. The company also offers competitive prices and a wide range of services, ensuring that their customers receive exactly what they need for their bathroom renovation or installation.Good to Know
Customers should be aware that Walton Bathrooms only operates by appointment. This ensures that each customer receives personalized attention and that their needs are met efficiently and effectively.Reviews
Customers rave about the exceptional customer service and high-quality products provided by Walton Bathrooms. Many customers note that the company goes above and beyond to ensure that their bathroom renovation or installation goes smoothly and that they are completely satisfied with the end result.Amenities
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free parking -
wi-fi
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disabled access
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wheelchair access
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changing room
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consultation room
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delivery service
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aftercare service
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design service
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installation service
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payment plan
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discounts
FAQ
What types of bathroom products do you offer in your showroom?
We offer a wide range of bathroom products in our showroom, including toilets, sinks, showers, bathtubs, faucets, and bathroom accessories.Do you offer design services for bathroom renovations?
Yes, we offer design services for bathroom renovations. Our experienced designers can work with you to create a custom bathroom design that meets your specific needs and preferences.Can you provide quotes for the products and services I am interested in?
Yes, we can provide quotes for the products and services you are interested in. Simply provide us with the details of your project and we will provide you with a detailed quote.What is your return policy on bathroom products?
Our return policy on bathroom products varies depending on the product. We recommend contacting us directly or visiting our showroom for more information on our return policy.Do you offer installation services for the products you sell?
Yes, we offer installation services for the products we sell. Our team of professional installers can ensure that your new bathroom products are installed correctly and efficiently.Reviews
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Paul Owen
30-04-2023
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Jo Page
Positive: Professionalism, Quality, Responsiveness
30-11-2022
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Phillip Campion
A quality, well laid out show room of high end products. Good design team, and service throughout.
30-07-2022
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Neil Hack
Good advise. Very helpful. Great showroom. Often lots on discount. Mainly premium items only though.
30-05-2022
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Kiran Jan
Very very poor level of service. I spent almost £6000 on bathroom items. They promised the world until the payment was taken. As soon as they took the payment (which was in full at time of placing order) the issues started. Suddenly they could not provide the tap I had ordered and I was forced to select a different one which initially I was told was £50 cheaper but I have yet to receive the refund which I was promised would be returned to my card. You'd think they'd tell you items that are out of stock before placing order but at that time they tell you everything is available to get your order and money I was given different dates for deliveries. When the Villroy and Boch toilet was delivered it was in terrible condition. It was unboxed with black markings along the side and dirty hand prints everywhere. Even the delivery man noticed and was kind enough to get me to sign that it was delivered unchecked. When I raised this with Walton Bathrooms they failed to give any response. The Villroy and Boch Mirror I ordered, which cost me almost £1800 was defective. When I raised this with Walton Bathrooms I was told it was V&B fault and would take 4 weeks for a new delivery. No apology, no gesture for the issue or inconvenience, although the order was placed with them. I requested the cost of refitting the mirror which my builder agreed to do for £45 and they've refused this without an invoice after new mirror has been fitted. You would think if they valued their customers and took ownership of issues they'd reimburse the refitting cost of a mere £45 immediately rather than wait for V&B to do it! They are just after the sale. Once they have your money you are stuck and you'll be lucky if you get all the items you ordered and if you do get the items, chances are they may be defective or damaged. This has been my experience. Such a disappointment. We are renovating the full house and had a further 3 bathrooms to renovate. I will not be returning, they've certainly lost a valuable customer. And if I don't receive my refunds for the tap and refitting of the new mirror and replacement mirror doesn't arrive as promised I will be taking legal action as this is no way to treat customers.
30-05-2022
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Dave Williams
We love our new bathroom supplied by Walton Bathrooms 😎
30-05-2022
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Emma B
30-05-2022
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Aarti S
Positive: Professionalism, Punctuality, Quality
30-05-2022
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Tom Middleton
Critical: Responsiveness
30-05-2022
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Mikhael Bagga
Although my order arrived damaged - I'm giving Walton Bathrooms 5 stars for their outstanding customer service. Jane has been an absolute pleasure to deal with and rectified my issue extremely quickly. Customer service is a BIG factor with any company - especially when things go wrong! Cannot fault the company at all - great communication, professional and will have my business again soon! Service: Paint indoors
30-05-2021
