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Jewelry Buyers, Watch Repair Services

W1 Watches

W1 Watches is a London-based company that specializes in jewelry buying, watch repair services, financial services, and electronics. With a focus on quality and customer satisfaction, W1 Watches provides expert repair services for all types of watches and offers a wide range of financial and electronic products to meet the needs of its customers. Whether you're looking to buy or sell jewelry, repair a watch, or find the latest electronic gadgets, W1 Watches is the go-to destination for all your needs.

Introduction to W1 Watches

W1 Watches is a company located in the heart of London that offers a wide array of services related to watches and jewelry. The company was founded with the aim of providing top-notch services to customers who are in need of watch repair, financial services, and jewelry buying. What makes W1 Watches unique is their attention to detail and their commitment to providing excellent customer service.

Services & Products

W1 Watches offers various services ranging from watch and jewelry repair to financial services. Customers can also purchase a wide range of watches and jewelry from the company.

Location

W1 Watches is located in the bustling area of London, where customers can expect to find a mix of businesses such as restaurants, cafes, and retail stores. The area is easily accessible via public transportation, with the closest stations being Bond Street Station (0.2 miles), Oxford Circus Station (0.4 miles), and Marble Arch Station (0.6 miles).

Benefits

Customers should choose W1 Watches because of their expertise in the industry and their commitment to providing excellent customer service. The company's team of experts ensures that every customer is satisfied with their experience and leaves with their watch or jewelry looking brand new.

Good to Know

Customers should be aware that W1 Watches offers a limited warranty on their repairs. It is recommended that customers read the terms and conditions of the warranty before proceeding with a repair.

Reviews

Customers have praised W1 Watches for their exceptional customer service and expertise in the industry. Many customers have left positive reviews stating that they were impressed with the quality of the repairs and the professionalism of the staff.

Amenities

  • amenity
    safe
  • amenity
    secure environment
  • amenity
    on-site appraisal
  • amenity
    cash payment
  • amenity
    online payment
  • amenity
    insurance
  • amenity
    buyback program
  • amenity
    delivery
  • amenity
    shipping
  • amenity
    pickup service
  • amenity
    free estimate
  • amenity
    warranty
  • amenity
    online booking
  • amenity
    pick-up service
  • amenity
    on-site service
  • amenity
    appointment scheduling
  • amenity
    insurance accepted
  • amenity
    credit card accepted
  • amenity
    multi-brand service
  • amenity
    battery replacement
  • amenity
    movement replacement
  • amenity
    strap replacement
  • amenity
    crystal replacement
  • amenity
    water-resistance testing

FAQ

What is your process for appraising and valuing jewelry?

At W1 Watches, we have a team of experienced professionals who use their expertise to determine the value of jewelry. We take into consideration various factors such as the quality of the metal, the carat weight of any gemstones, and the overall condition of the piece. We also use trusted industry resources to ensure our appraisals are accurate and fair.

How do you ensure the authenticity of the jewelry you buy?

We take the authenticity of our jewelry very seriously at W1 Watches. We work with trusted suppliers and use our expertise to carefully examine each piece of jewelry for signs of authenticity. We also use specialized equipment to test the metal and gemstones to ensure they are genuine. Our commitment to authenticity is one of the reasons our customers trust us.

What is your policy on returns or exchanges for purchased jewelry?

We understand that sometimes our customers may need to return or exchange their jewelry. At W1 Watches, we offer a 14-day return or exchange policy for purchased jewelry as long as the item is in its original condition and packaging. We also offer a warranty on our jewelry to give our customers added peace of mind.

Can you provide references or customer testimonials?

Yes, we are happy to provide references or customer testimonials upon request. We have many satisfied customers who have purchased jewelry and used our repair and cleaning services. We also have a strong reputation in the industry and are known for our expertise and professionalism.

Do you offer any additional services, such as jewelry cleaning or repair?

Yes, we offer a variety of additional services at W1 Watches, including jewelry cleaning and repair. Our team of professionals can clean and restore your jewelry to its original beauty, and we can repair any damage or wear and tear. We also offer watch repair services and financial services for those who need them.

Reviews

  • N Graca

    Quick, polite and fairly priced. Changed battery for a wrist watch. Will definitely use again

    27-02-2023
  • Matthew Wright

    Exorbitant price for a battery that lasted 3 months

    27-02-2023
  • Tomás Sánchez V.

    Super friendly staff, excelente service and great watch collection.

    27-12-2022
  • Valentin Hamy

    Very nice staff and great service

    27-11-2022
  • Simon Halle

    Got my watch serviced by this company, great service and my watch was returned looking as good as new, superb service and very good location

    27-10-2022
  • Baroni Selim

    Good place but for the rich🤣

    27-10-2022
  • riccardo russo

    This shop has an outstanding service and a great customer service, Marco has been brilliant in the whole process and even after i purchased the watch i've noticed a small issue that has been dealt overnight with the outcome to have the watch on my wrist straight away the day after. Do not hesitate to deal with them if you are willing to do business with them.

    27-05-2022
  • Azeri Sarah Aghayeva

    Brought in my fake Chanel watch and they gave it the same attention and care as a real one. Wonderful experience, Marco was very patient and helpful despite my watch needing multiple adjustments. Most watch shops wouldnt go through the time and effort it took to fix my watch considering how cheap it is, I really appreciate the service. Would 100% recommend

    27-05-2022
  • Schanaiya Patel

    Fantastic experience from The team at W1 Watches. I sold my Cartier jewellery here having made an appointment the same day. I got a good price and the money was transferred while I waited. Marco was professional, friendly and honest and a pleasure to deal with. Thank you and I will be back again.

    27-05-2022
  • Darren Sproson

    Awful service, would not recommend using them if you are looking at selling a watch. We arranged an appointment the day before, came in, got an offer to buy the watch (Rolex) and was then told to come back in 30 minutes when someone was available to make the bank transfer. An hour and half later I got a call to say they were not interested. Gut feel is they were trying to sell it on before they committed to buying. Not worth the time.

    27-05-2022