Vocal Group
Vocal Group is a UK-based company that specializes in telemarketing services and advertising & marketing. With a team of experienced professionals, they provide effective solutions to help businesses reach their target audience and achieve their marketing goals. Vocal Group is committed to delivering high-quality services that meet the unique needs of each client.
Introduction to Vocal Group
Vocal Group is a telemarketing company located in Alcester, England. The company was founded with the purpose of providing top-quality advertising and marketing services to businesses of all sizes. What sets Vocal Group apart from other companies in the industry is their commitment to personalized service and attention to detail.Services & Products
Vocal Group offers a wide range of telemarketing services, including lead generation, appointment setting, and customer service. Their team of experienced professionals is dedicated to helping businesses grow and succeed through effective marketing strategies.Location
Located in the heart of Alcester, Vocal Group is surrounded by a variety of businesses, including retail shops, restaurants, and professional offices. The area is known for its historic charm and beautiful countryside views. The nearest public transportation options are the Alcester bus station (0.2 miles), the Alcester train station (1.4 miles), and the Redditch train station (7.1 miles).Benefits
Customers should choose Vocal Group for their telemarketing needs because of the company's personalized approach to service. Their team takes the time to understand each client's unique needs and goals, and works closely with them to develop effective marketing strategies that deliver results.Good to know
Customers should be aware that Vocal Group is committed to using ethical business practices in all of their operations. They prioritize transparency and honesty in their communications with clients and adhere to all relevant laws and regulations.Reviews
Customers rave about the exceptional service they receive from Vocal Group. Many praise the company's team for their professionalism, expertise, and dedication to helping businesses succeed. Overall, customers highly recommend Vocal Group for their telemarketing needs.Amenities
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phone line -
automated system
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call center
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live agent
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lead generation
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appointment setting
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database management
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data entry
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reporting
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customer service
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technical support
FAQ
What is your experience in telemarketing and what is your success rate?
At Vocal Group, we have extensive experience in telemarketing and have been providing our services for many years. Our success rate is high and we are proud of our ability to generate leads and increase sales for our clients through our telemarketing efforts.What are the specific services you offer in telemarketing?
We offer a range of telemarketing services, including lead generation, appointment setting, market research, and customer retention. We tailor our services to meet the specific needs of our clients and work closely with them to achieve their goals.What is your pricing structure and how does it compare to competitors in the industry?
Our pricing structure is competitive and we offer flexible packages to meet the needs and budgets of our clients. We believe in transparency and will provide a detailed breakdown of costs before any work is carried out. We are confident that our prices are competitive within the industry.Do you have any contracts or minimum commitments for your services?
We do not have any contracts or minimum commitments for our services. We believe in building long-term relationships with our clients based on trust and mutual benefit. Our clients can choose to use our services on a project-by-project basis or on an ongoing basis as required.How do you ensure compliance with telemarketing regulations and protect the privacy of our customers?
We take compliance with telemarketing regulations very seriously and adhere to all relevant laws and regulations. We also have strict privacy policies in place to protect the personal information of our clients and their customers. We use secure systems and processes to ensure that all data is handled in a safe and secure manner.Reviews
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Zoe Reece
Telemarketing was something I’ve never considered before but I decided it was worth looking into to support me with launching a new magazine. I asked a colleague if they knew anyone, and they recommended Vocal Group. I got in touch with Matthew Chapman and he put me at ease straight away. I explained my situation – that I was starting a new magazine and needed someone to help make lots of sales calls from a database I had generated. Matthew recommended a 4-5 hour trial which was great as I didn’t want to commit to a retainer. They suggested I work from their offices during this period so I could hear them on the phone, and be on hand to answer any questions. Amy and Ella, who worked on the campaign, were great – they were positive and helpful and I loved the fact that they genuinely enjoyed what they do. After the trial I got them to do some more telemarketing work for me, which was a great way of starting off a task that was too much for me to handle by myself. I’d definitely work with them again and would recommend them to anyone who needed some short or long term telemarketing support.
30-05-2022
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Simon Hewitt
Highly positive experience using Vocal Group. Worked with them on a UK-wide B2B campaign and saw great results. Lovely people to deal with - friendly, responsive and on the ball.
30-05-2022
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Lisa
I've used Vocal Group for a few campaigns they've been fantastic. They understood my business and our specific requirements within a short space of time and then went on to arrange appointments which eventually converted into sales. I hate the thought of cold calling but the team at Vocal are brilliant at it, so its a no brainer. Worth every penny.
30-05-2022
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Al Brown
We have engaged Vocal group to help drive our charity membership base and clean our database. They have called consistently and diligently qualifying in and out all prospects on both our databases and at the same time updated our records to ensure our data is current and accurate. Tor and Ella who work on our account are professional, proactive and reliable. They have maintained good comms and provided useful insight on how we should approach new business generation. I would definitely recommend them. Al Brown free@last
30-05-2022
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Emily Parker
Vocal group have given us excelllent sustainable lead generation of the highest quality. Although our industry is very much specialised, the team have grasped the essentials of what we do perfectly, and if any specific questions are asked of them, they inform our potential client that they can find out any information required and get back to them as soon as possible. We have been more than pleased with the "Hit Rate" of appointments generated, which have all been on point and of excellent quality. as a result of 2 months work with Vocal group, we have gained multiple contracts and have lots of great meetings lined up. I wholeheartedly recommend.
30-05-2022
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Gary Timmis | Blue Fish Water
Positive: Professionalism, Quality, Responsiveness, Value
30-05-2022
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Tom Booth
At Secure Pro we had previously gone down the route of telemarketing with a different company and found the leads were cold and not qualified. We are in our first month with Vocal Group and really impressed with the quality of the meetings booked already. The communication is clear, all work is transparent with call recordings too, the team automatically add the data onto our own CRM to make this easy and simple. There is no time wasting and their management team is always on hand to answer any questions we have and to help us, we feel they are part of our team!
30-05-2021
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Kelly Sale
Positive: Professionalism, Quality, Responsiveness, Value
30-05-2021
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greg beech
Positive: Professionalism, Quality, Responsiveness, Value
30-05-2021
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Matthew Southall
Vocal Group have a great team of Tele Marketers. We have used their services for many years now and the quality of their leads have been excellent and the subsequent conversion too.. I have referred them to clients and also to fellow insurance brokers. Thanks for your efforts and we look forward to working with you in the future.
30-05-2020
