VMS Vehicle Hire Stevenage
VMS Vehicle Hire Stevenage is a leading car rental agency and provider of car leasing services in Stevenage, England. The company offers a wide range of vehicles for hire, including cars, vans, and trucks, to meet the needs of both individuals and businesses. In addition to its car rental services, VMS Vehicle Hire Stevenage also provides financial services to help customers manage their vehicle expenses. The company is committed to providing exceptional customer service and ensuring that its clients have a hassle-free experience. VMS Vehicle Hire Stevenage is the go-to choice for those looking for reliable and affordable travel and hotel solutions.
Introduction to VMS Vehicle Hire Stevenage
VMS Vehicle Hire Stevenage was established in 1999 and has since been providing top-notch car leasing and rental services in the United Kingdom. The company's goal is to offer reliable and affordable transportation solutions to their customers. What makes VMS Vehicle Hire Stevenage unique is their commitment to delivering excellent customer service and high-quality vehicles.Services & Products
VMS Vehicle Hire Stevenage offers a wide range of car rental services, including short-term and long-term leasing options. Customers can choose from a variety of vehicles, including compact cars, luxury cars, and vans. In addition to car rentals, the company also provides financial services to help customers with their vehicle needs.Location
VMS Vehicle Hire Stevenage is located on Norton Road in Stevenage, England. The area is known for its bustling business center, with a variety of shops and restaurants nearby. Customers can expect to experience a vibrant atmosphere while in the area. The nearest public transportation options include the Stevenage train station, which is 1.5 miles away, and the Bus Interchange, which is only 0.2 miles away.Benefits
Customers should choose VMS Vehicle Hire Stevenage because of their commitment to customer satisfaction. The company offers competitive prices, a wide range of vehicles, and flexible leasing options. Additionally, they have a team of experienced professionals who are always ready to assist customers with their needs.Good to Know
Customers should be aware that VMS Vehicle Hire Stevenage requires a valid driver's license and a credit or debit card to rent a vehicle. The company also has a strict no-smoking policy in all their vehicles.Reviews
Customers have praised VMS Vehicle Hire Stevenage for their excellent customer service and high-quality vehicles. Many have noted that the company's rates are very competitive, and their leasing options are flexible and convenient. Overall, customers have had a positive experience with VMS Vehicle Hire Stevenage.Amenities
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lease agreement -
insurance
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roadside assistance
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courtesy car
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delivery service
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maintenance package
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online booking
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payment plan
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discounts
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loyalty program
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24-hour service
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airport pick-up
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gps navigation
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child seats
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unlimited mileage
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insurance coverage
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credit card payment
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vehicle delivery
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airport drop-off
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luxury cars
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economy cars
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compact cars
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suv
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convertibles
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minivans
FAQ
What is your policy on mileage limits for rentals?
Our policy on mileage limits for rentals varies depending on the type of vehicle being rented and the length of the rental period. We offer both limited and unlimited mileage options, and our rental agents will be happy to discuss which option is best for your needs.What are the leasing terms and conditions?
Our leasing terms and conditions are flexible and designed to meet the needs of our customers. We offer both short-term and long-term leases, with varying payment schedules and mileage limits. Our leasing agents will be happy to discuss the specific terms and conditions of our leases with you.What are the monthly payment options?
We offer a variety of monthly payment options for our leasing and rental services. Our payment options include both online and in-person payment methods, and we accept major credit cards and debit cards. Our rental and leasing agents will be happy to discuss the payment options that are available to you.Are there any penalties for ending the lease early?
There may be penalties for ending a lease early, depending on the specific terms and conditions of the lease agreement. Our leasing agents will be happy to discuss the penalties that may apply if you choose to end your lease early.Do you offer any additional services or amenities, such as GPS navigation or roadside assistance?
Yes, we offer a range of additional services and amenities to enhance your rental or leasing experience. These include GPS navigation, roadside assistance, and insurance coverage options. Our rental and leasing agents will be happy to discuss these options with you and help you choose the services that are right for your needs.Reviews
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The Mystery shopper
I understand that the world is going eco friendly but apparently these have no diesel vehicles to rent no more or diesel cars to rent no more only electric vehicles that are no good on long distance journeys kind off unfair on people who can’t use electric vehicles as nowhere to charge at home you need to cater for everyone
16-05-2023
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Neil Burnop
30-03-2023
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Finn Fyfe
VMS have proved to be excellent. Helpful honest and decently priced. Amanda Sivori has been a real star too. Thanks VMS. From Mango logistics
30-05-2022
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Simon Warner
30-05-2022
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laimonis juhnevics
30-05-2022
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Dean Kahl
We booked a 9 seater van or similar in April for a group holiday in August. It was a fairly painful process making the booking, but managed to get it done. I then visited branch on a couple of occasions to make sure everything was in order and a deposit was taken. No problem. I then visited branch a day before we were due to collect the van on the off chance it was in branch. This was so I could look at the luggage space. I was then presented with 6 seater crew van which they deemed acceptable. Despite us booking a 9 seater. I was then told this was a booking error, but a driver was on his way to collect the 9 seater from Norwich. Not a problem, we still had time to get it to the Stevenage branch. Upon the driver collecting, the van apparently had an engine management light on and subsequently was taken off the road. The solution? No alternative vehicle offered and not a care given. Just a "thanks but we can't help. We only have one 9 seater in the fleet". The branch manager suddenly had the afternoon off work so I could not escalate the issue with branch. This sounded all very odd and I suspected was a booking/vehicle assignment error and they were now making excuses. One 9 seater in the fleet? I managed to speak to head office that did their best, but ultimately the responsibility sat with the branch manager. Fortunately, the group going on holiday had our own cars so we could travel, but our holiday could have been ruined if we did not have our own transport. I requested a call from the branch manager via head office with a gesture of goodwill to recompense for the inconvenience and afternoon spent trying to find a 9 seater at such short notice. (We also lost out on our third party vehicle excess ensurance because this was no longer needed but too late to cancel). I'm still waiting for that phone call from the branch manager. I appreciate that these things happen and if a company is busy they may not have another vehicle available, but the customer service and care was shocking. No real apology, no care for how we can get on holiday, no follow-up call. They didn't even offer us 2 cars or vans at the same price. We went with VMS because they offered a good rate and on the face of it, a professional company with branches across the UK so expected back-up you perhaps wouldn't get with a small car hire company. After the customer service received I would not use VMS again, nor recommend them.
30-05-2022
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TIM MORGAN
30-05-2022
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Colin David Minns
30-05-2021
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Voda Voda
Please hold the line your call is important to us,,,repeat three times then kill call,,,waste of bloidy time , cannot even answer a phone
30-05-2021
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John Rolph
30-05-2020
