Vivid Doors
Vivid Doors is a company based in Derby, England that specializes in providing high-quality interior doors and interior fitting services. They are known for their expertise in the building and construction industry, and are a go-to choice for those in need of door shops and interior fitting contractors. With a commitment to customer satisfaction and attention to detail, Vivid Doors is a trusted name in the industry.
Introduction to Vivid Doors
Vivid Doors is a UK-based company that specializes in providing high-quality interior doors. The company was founded with the aim of offering customers a wide range of interior doors at affordable prices. Vivid Doors is unique in that it offers a vast selection of doors for any budget and style. The company's main goal is to provide customers with a hassle-free shopping experience.Services & Products
Vivid Doors offers a variety of interior doors, including oak doors, white doors, grey doors, and black doors. The company also provides door accessories such as handles, hinges, and locks. Vivid Doors has a team of interior fitting contractors who can install the doors for customers at an additional cost.Location
Vivid Doors is located in Sinfin Central Business Park in Derby, England. The area is home to various businesses, including retail stores, restaurants, and other building and construction companies. Customers can expect a lively and bustling atmosphere when visiting the area. The three closest public transportation options to Vivid Doors are the Sinfin Bus Station (0.2 miles), Sinfin Lane Bus Stop (0.3 miles), and the Derby Train Station (3.7 miles).Benefits
Customers should choose Vivid Doors because of the company's vast selection of high-quality interior doors at affordable prices. The company's team of interior fitting contractors ensures that customers have a stress-free experience when installing their doors. Vivid Doors also offers a price match guarantee, so customers can be confident that they are getting the best deal possible.Good to Know
Customers should be aware that Vivid Doors only delivers within the UK. The company also has a strict returns policy, which customers should read carefully before making a purchase.Reviews
Customers have praised Vivid Doors for their excellent customer service and high-quality products. Many customers have noted that the company's prices are affordable, and their delivery is fast and efficient.Amenities
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delivery -
installation
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customization
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showroom
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warranty
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repair
FAQ
What types of doors do you offer?
We offer a wide variety of interior doors such as oak, pine, white primed, grey and black doors. We also have fire doors, glazed doors, and bi-fold doors in our inventory.What is your process for project management and how do you ensure timely completion?
Our project management process involves a thorough consultation with our clients to understand their needs and preferences. We provide a detailed plan and timeline for the project, along with regular updates to ensure that the project is progressing as planned. We have a team of skilled and experienced professionals who work diligently to ensure timely completion of projects.Do you offer a warranty or guarantee on your work and for how long?
Yes, we offer a warranty on our workmanship and products. Our warranties vary depending on the type of product and service provided. We provide a detailed warranty for each project or product we offer, and we stand behind our work.Can you provide references from past clients and show examples of completed projects?
Yes, we can provide references from our past clients and show examples of completed projects. We have a portfolio of completed projects that we can share with our potential clients, and we have a list of references who can speak to the quality of our work and customer service.Can you provide references or photos of previous door installation projects?
Yes, we can provide references and photos of previous door installation projects. We take pride in our work and have a portfolio of completed door installation projects that we can share with our potential clients. We can also provide references who can speak to the quality of our door installation services.Reviews
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David Oldfield
Ordered a sliding patio and bifold patio to replace existing doors. Ordering was simple, delivery was on time and doors were fantastic - easy as that, no issues.
27-03-2023
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Monique Van moorsel
Very poor company to deal with….they tell you you’ll have your doors 3-7 days as they are in stock only to discover from delivery company that it’s going to be a minimum 14 days. Customer service never ever answer yet you click 1 for sales and bang someone picks up straight away. My advice is bypass vivid and try another door company .
27-05-2022
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Mark Harman
27-05-2022
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vanessa sibley
NOT VERY GOOD EXPERIENCE.
27-05-2022
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Victoria Blythe
Absolute worst service, lie about delivery times to get a sale then don’t receive the items
27-05-2022
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Tomas Bystautas
Never going to use this company again. Worst customer service. There is not possible to get anyone on the phone have asked to for a return months ago as the doors have not match the others doors I had. There is no response in emails as well. Not even worth 1 star
27-05-2021
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Matt
Overall a very poor outfit. I initially ordered 3 types of doors which appeared to be in stock and days later I was informed that one door wasn't in stock. When the remaining two doors arrived which were the same type of door but different sizes they were completely different colour, not the usual expected variation of wood. Vivid doors initially agreed that this was an unusual colouring and then another person retracted that statement, causing delays in rectifying the issue. After two weeks and several ignored emails, they eventually agreed I could return the doors.
27-05-2021
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Richard Hallman
27-05-2021
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Mandeep Dhillon
One month later and no doors!! no chance of getting through to anyone on the phone and keep getting excuses about delays when chasing by email!!
27-05-2021
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Steve Brander
First time I have dealt with vivid doors, not a great experience. Unable to provide you with the product you order. Poor communication in relation to the order letting you know that there are issues. Giving you times of when they are going to call and not doing so. Not being clear and giving false possible timescales. This company really need to ensure they keep their customers informed, as it was horrendous. 19 days from purchase day to eventually asking for a refund. .... I hope if you do decide to go with vivid doors your experience is a good one. I appreciate there are covid related issues etc which may cause delays from their suppliers but again, let the customer know and not fob them off with false hope.
27-05-2021
