Vision Express
Vision Express is a healthcare and medicine company located in Southend-on-Sea, England. They specialize in ophthalmology and provide a range of services related to eye care.
Introduction to Vision Express
Vision Express is a leading ophthalmologist and eye care specialist in the United Kingdom. Established in 1988, the company has been providing top-notch eye care services to its customers for over 30 years. They are committed to providing exceptional eye care services, utilizing the latest technology and expert knowledge. What sets Vision Express apart is their dedication to customer satisfaction and their emphasis on quality care.Services & products
Vision Express offers a wide range of services including eye tests, contact lens fitting, and prescription glasses. They also offer a variety of eyewear products such as designer glasses and sunglasses. Customers can expect to find high-quality products and services from Vision Express.Location
Located on Heygate Ave in Southend-on-Sea, Vision Express is situated in a bustling area with plenty of businesses and shops. Customers can expect to experience a vibrant atmosphere with lots of activity. The area is easily accessible by public transportation, with the closest bus stop being just a few minutes' walk away. The three closest public transportation options are the Heygate Avenue bus stop (0.1 miles), the Southend Victoria Train Station (0.5 miles), and the Southend Central Train Station (0.6 miles).Benefits
Customers should choose Vision Express for their eye care needs because of their commitment to quality care and customer satisfaction. They offer the latest technology and expert knowledge to ensure that their customers receive the best possible care. Additionally, they offer a wide range of products and services to meet the needs of every customer.Good to know
Customers should be aware that Vision Express is a healthcare and medicine company, and as such, they take the health and safety of their customers very seriously. They follow strict protocols and guidelines to ensure that their customers are safe and healthy.Reviews
Customers have raved about the exceptional service and quality care they receive from Vision Express. Many have commented on the knowledgeable and friendly staff who go above and beyond to ensure customer satisfaction. Customers also appreciate the wide range of products and services offered by the company.Amenities
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parking -
wheelchair accessibility
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online booking
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eye exam
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contact lens fitting
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glaucoma testing
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eye disease treatment
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eyeglass fitting
FAQ
What types of eye conditions do you specialize in treating?
At Vision Express, we specialize in treating a wide range of eye conditions, including cataracts, glaucoma, macular degeneration, and diabetic retinopathy, among others.What are your qualifications and experience as an ophthalmologist?
Our team of ophthalmologists at Vision Express are highly qualified and experienced, with many years of training and practice in the field of eye care. They hold advanced degrees and certifications in ophthalmology and are committed to providing the highest level of care to our patients.What types of diagnostic tests and procedures do you offer?
We offer a variety of diagnostic tests and procedures to evaluate and diagnose eye conditions, including comprehensive eye exams, visual field tests, optical coherence tomography (OCT), and fundus photography, among others.Do you accept insurance and what is your billing process?
Yes, we accept most major insurance plans at Vision Express, and we also offer affordable self-pay options. Our billing process is straightforward and transparent, and we are happy to work with our patients to find the payment option that best fits their needs.How do you handle emergency situations outside of regular office hours?
At Vision Express, we understand that eye emergencies can happen at any time, which is why we offer 24/7 emergency care services. Our team is always on call to provide prompt and effective care for patients experiencing urgent eye-related issues.Reviews
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Lianne White
I visited this store today for an eye test. I was a little worried as I have always had perfect vision but recently been experiencing some issues. The staff were incredible, supportive informative, reassuring and professional. Both store staff and the optician were happy to answer all my questions and talk me through everything. I was served by Haj, and she is truly a credit to your company. She took the time to help me choose my first ever glasses, spent a load of time with me and didn’t make me feel rushed or like a nuisance. I would definitively recommend this store to anyone that asked! I would give 6 stars if I could! Thank you
30-04-2023
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Brenda Grubb
I was seen by a very kind lady, and I know that Vision Express does provide the proper care at all times! I recommend it to anyone who may be a bit indecisive! 🙋🎖️🍰🍷
30-03-2023
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devon beaty
Very friend!y staff. And a very thorough eye exam. Always go there.
30-03-2023
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Slavina Nikolova
Very good experience. Polite, thorough and professional staff.
30-03-2023
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Karolina Kubik
28-02-2023
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Ben Gutierrez
After several years without an eye test and needing a driving application test, I decided to book in with Vision Express Southend. After making the phone appointment, I mentioned i required part of a medical application filled out with my eye examination results and stamped. They confirmed that wouldn't be a problem. I arrived at my allocated time and quickly realised that this shop needs an update, the chairs are old and worn out, the PC they use for part of the tests is on its last legs and doesn't even run their software. Only manage half of the test using the PC and eye test machines. I was ushered into the optician's room. I then explained again that I needed my eye test information added to a test form which I had printed out. I am then told they can only fill out this form if they have the entire document. I asked if they could print the PDF or if I could just pop back with the document. But this landed on deaf ears. I had taken the entire day off to have this important test, and instead of maybe saying they can do the test and I could pop back with the paperwork and they can stamp it. The abrupt optician point blank refused to do the eye test and said she will not be doing the test today. So I just had just to leave the shop. Is this a way to treat your customer? Was I asking for something unreasonable? I really don't think so. Not even a shall we re-book you in or anything... POOR!!!! Honestly the rudest customer service I have ever dealt with. I guess i'll be trying Specsavers instead for my Eye Test and glasses.
30-01-2023
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David Bennett
30-01-2023
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STUART FREEMAN
I had broken my reading glasses it started of at £25 than went up to £80 than it went to £200 as they said they have to tender out the lenses I found this is from last October I’ve been with them many years now but no more after today this country has become a joke it’s just to make money from the poor
30-01-2023
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Elizabeth Hoskin
30-11-2022
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Batman Bro
30-11-2022
