Vision Express Opticians - Chichester
Vision Express Opticians Chichester is a healthcare and medicine company located in Chichester, England. They specialize in ophthalmology services and are dedicated to providing top-quality eye care to their patients.
Introduction to Vision Express Opticians Chichester
Vision Express Opticians Chichester is a leading provider of eye care services and products in Chichester, England. The company has a rich history of providing quality eye care services to its customers. What sets this company apart from others in the same industry is its commitment to providing personalized services to all its customers.Services & products
Vision Express Opticians Chichester offers a wide range of eye care services and products to its customers. The company has a team of highly qualified ophthalmologists who provide comprehensive eye exams, diagnosis, and treatment of eye diseases. Customers can buy a variety of eyewear, including glasses, contact lenses, and sunglasses, from the company's store.Location
Vision Express Opticians Chichester is located at 74 South St, Chichester PO19 1EG, United Kingdom. The store is located in a bustling area of Chichester, surrounded by shops, restaurants, and other businesses. Customers can expect to experience a vibrant and lively atmosphere in the area. The store is conveniently located near public transportation options, including the Chichester bus station, Chichester railway station, and Westgate Leisure Centre bus stop.Benefits
Customers should choose Vision Express Opticians Chichester for its commitment to providing quality eye care services and products. The company's team of highly qualified ophthalmologists use the latest technology to diagnose and treat eye diseases. The store offers a wide range of eyewear products to suit different customer needs and preferences.Good to know
Customers should be aware that Vision Express Opticians Chichester has a strict appointment policy, and customers are advised to book an appointment before visiting the store.Reviews
Customers have praised Vision Express Opticians Chichester for its friendly and knowledgeable staff, high-quality services, and wide range of eyewear products. Many customers have also commended the company's commitment to providing personalized services to all its customers.Amenities
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parking -
wheelchair accessibility
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online booking
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eye exam
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contact lens fitting
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glaucoma testing
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eye disease treatment
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eyeglass fitting
FAQ
What types of eye conditions do you specialize in treating?
At Vision Express Opticians in Chichester, we specialize in treating a wide range of eye conditions, including cataracts, glaucoma, macular degeneration, and dry eye syndrome. We also offer general eye care services such as routine eye exams and contact lens fittings.What are your qualifications and experience as an ophthalmologist?
Our team of ophthalmologists at Vision Express Opticians in Chichester are highly qualified and experienced in the field of eye care. They have completed extensive training and education to become certified ophthalmologists and have years of experience treating patients with various eye conditions.What types of diagnostic tests and procedures do you offer?
We offer a range of diagnostic tests and procedures at Vision Express Opticians in Chichester, including comprehensive eye exams, visual field tests, OCT scans, corneal topography, and more. Our state-of-the-art equipment allows us to provide accurate diagnoses and personalized treatment plans for each patient.Do you accept insurance and what is your billing process?
Yes, we accept most major insurance plans at Vision Express Opticians in Chichester. Our billing process is simple and straightforward. We will bill your insurance company directly and you will only be responsible for any co-pays or deductibles that may apply.How do you handle emergency situations outside of regular office hours?
If you experience an eye emergency outside of our regular office hours, we recommend seeking immediate medical attention at your nearest emergency room or urgent care center. However, if you have a question or concern about your eye health, you can always call our office and leave a message. We will get back to you as soon as possible to provide guidance and support.Reviews
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Lorraine Rogers
Came here for the first time today . Very thorough and the ladies were extremely helpful, friendly and welcoming. Amazing customer service. Thankyou.
30-04-2023
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David Gray
Terrific skilled cheerful staff and really helpful advice and immediate repairs. I would never go anywhere else - and I’ve used the Chichester branch for several years
30-04-2023
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virginia patterson
Excellent service with friendly staff. It makes all the difference.
30-03-2023
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Jacqueline Daye
Excellent customer service. I was helped by a lovely lady called Marta who was extremely knowledgeable and a great asset to Vizion Express.
28-02-2023
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David
Everyone was really friendly and welcoming and made the eye test process super simple.
30-01-2023
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Bruce Hermans
Replacement lenses for half price on old frames as new glasses and lenses are not suitable. I unfortunately I didn’t realise I had only a 3 moth timescale to advise this so I now have a pair of useless specs!
30-01-2023
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Nicola Caldera
I would give the optometrist, Bertha a 5 ⭐️ rating. She was extremely thorough, knowledgeable and helpful when I went for my initial checkup in August. However, when my glasses arrived the lenses were all wrong and I couldn't see anything through them. Bertha checked them and said the lenses were incorrect, and weren't the prescription which she'd prescribed. We agreed that they would reorder them. My new glasses were reordered on 21/9 (93days ago) and I collected them on 29/9 (86days ago) . I wanted to give them a good try as they had prisms which I hadn't had before but subtitles were very blurry, this was a concern as work in healthcare and need to be able to read the monitors. I confirmed with Bertha and Martha in the store that I'd still be able to trial them for the 100 days as per their returns policy, and this was confirmed. I returned from overseas having trialled my glasses at work where I found it hard to distinguish between 6,0 and 9 on the monitor, so clearly they weren't suitable for me. I returned them to the Chichester , South Street branch today where I was told by the store manager Aja Rajhil that I was 2 days over the 100 days and that I couldn't have a refund. She insisted that the 100 days is from the placement of the order and not from receipt of the glasses. The manager kept going on about how other shops only offer a 30 day refund like Marks and Spencer which was completely irrelevant. In fact even from the date of order it was within the 100 days. I contacted Head Office Complaints Team, who stated that the returns policy was from the date of receipt and that as my original order was incorrect it was from the replacement glasses. It also states on the website that it's 100 days from receipt of the glasses . The manager said that as an act of goodwill she would give me a refund, I can tell you there was no goodwill from her. She just didn't want to give me a refund. I've always used that branch of Vision Express, but I will never go there again. My glasses were £350 , so not an insignificant amount of money. My 1 ⭐️ rating is for the manager. I'd give the Complaints team 5 ⭐️.
30-12-2022
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conrad potts
Very quick Service and. Omprehensive
30-12-2022
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Mike Kidd
excellent service and support.
30-12-2022
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Matthew ONeill
All the staff I encountered were very helpful indeed, great service and a great range of glasses too - had 3 pairs off them so far, and will definitely be back in the future!!
30-12-2022
