Virtuo Car Hire | Canary Wharf
Virtuo Car Hire Canary Wharf is a car rental company located in London, England. They specialize in providing car sharing locations for travelers and hotels in the area. Their location at Hertsmere Road West India Quay Car Park makes it convenient for customers to pick up and drop off their rental cars. Virtuo Car Hire Canary Wharf is committed to providing high-quality service and reliable transportation options for their customers.
Introduction to Virtuo Car Hire Canary Wharf
Virtuo Car Hire Canary Wharf is a car sharing service provider that operates in London. The company was established with the aim of providing an affordable and convenient way for people to rent cars. Virtuo offers a unique service to its customers by allowing them to rent cars through their mobile phones. The company is committed to providing a seamless and hassle-free experience to its customers.Services & Products
Virtuo Car Hire Canary Wharf offers a range of services to its customers. The company provides rental cars that are available for short and long-term hire. Customers can choose from a variety of models, including luxury and economy cars. Virtuo also offers a delivery and pick-up service, making it easier for customers to rent a car without having to leave their home or office.Location
Virtuo Car Hire Canary Wharf is located in the West India Quay Car Park on Hertsmere Road in London. The area is known for its bustling business district and is home to many restaurants, cafes, and shops. The nearest public transportation options are Canary Wharf Tube Station (0.2 miles away), West India Quay DLR Station (0.1 miles away), and Poplar DLR Station (0.6 miles away).Benefits
Customers should choose Virtuo Car Hire Canary Wharf because of its affordable prices, convenient mobile app, and excellent customer service. The company also offers a range of car models to choose from, making it possible for customers to find a car that suits their needs and budget.Good to Know
Customers should be aware that Virtuo Car Hire Canary Wharf requires a driver's license and credit card to rent a car. The company also has a strict no-smoking policy in all its cars.Reviews
Customers have praised Virtuo Car Hire Canary Wharf for its easy-to-use mobile app, excellent customer service, and affordable prices. Many customers have also commented on the high-quality of the cars and the convenience of the delivery and pick-up service.Amenities
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air conditioning -
wi-fi
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child seat
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gps
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insurance
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online booking
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credit card payment
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parking
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roadside assistance
FAQ
What is your coverage area for car sharing locations?
Our car sharing locations are currently only available in London, specifically in Canary Wharf.What types of vehicles are available for sharing at your locations?
We offer a variety of vehicles for sharing at our locations, including small and medium-sized cars. All of our vehicles are modern and well-maintained to ensure a safe and comfortable driving experience.How do I reserve a car at one of your locations?
You can easily reserve a car at one of our locations through our mobile app or website. Simply select your preferred location, date, and time, and choose the vehicle that best suits your needs.What is the pricing model for using a car sharing location?
Our pricing model is based on the duration of your rental and the type of vehicle you choose. We offer competitive rates that are designed to be affordable and flexible for our customers.What is your policy for resolving issues with vehicle maintenance or cleanliness at your locations?
At Virtuo Car Hire, we take vehicle maintenance and cleanliness very seriously. If you encounter any issues with the condition of your vehicle, please notify us immediately and we will do our best to resolve the issue as quickly as possible.Reviews
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Paola
27-01-2023
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chen gong
Totally rubbish
27-06-2022
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Yu Zhou Zhang
Poor customer service and terrible policy on fines. We had a bad experience with parking charges, as many people on Trustpilot have mentioned (just search 'charge') We returned the car on 8th April, and we were surprised to be contacted by Virtuo on 19th May and charged directly to my card for 2 parking tickets incurred on the journey. We had been charged for parking at a Coop customer car park even though we had proof of purchase, and also been charged for stopping in ibis car park while we enquired with the receptionist about rooms. There was someone present in the car the whole time. Virtuo paid both of the fines and charged a £25 'processing fee' for each one, so we lost the right to dispute either of these fines with the original issuers. Contacting customer service directly did not help, as they state to everyone that it is a driver's responsibility to avoid any fines during the rental. All of their replies were copied and pasted and sometimes were not even relevant to the issue. Now they have stopped communicating with us but still attempt to charge the card every few days. All drivers know that parking charges are often unfair or a misunderstanding and can often be appealed. Virtuo takes away this right and blames the customer. We suspect that this is in order to more easily earn commission on these fines. We are still waiting for any reasonable response and solution.
27-06-2022
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Nicolas Thompson
27-05-2022
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Robert Wilson
Does exactly what it says on the tin. The only comment I would make is that when arriving by foot, Google maps take you to the vehicle entrance to the the car park.
27-05-2022
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Enrico Telini
27-05-2022
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Ng Ah Soon
1st time using contactless car rental. Is so convenient. And Virtuo provide good service online. Like it. Sure will use them again.
27-05-2022
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Tony Chung
27-05-2022
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Ayodele Afolabi-Ajayi
27-05-2022
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Phil Mercer
Really easy contactless pickup/drop off. The car was practically brand new.
27-05-2022
