Telephone Answering Services, Telecommunications Service Providers, Virtual Office Rentals

Virtually There

Virtually There is a telecommunications company based in Bristol, England. They offer a range of services including telephone answering, virtual office rentals, and IT & E-commerce solutions. As telecommunications service providers, they are committed to providing their clients with the best possible service. With their expertise in the field, Virtually There is a trusted name in the industry.

Introduction to Virtually There

Virtually There is a telecommunications and IT company located in Bristol, England. The company was founded with the purpose of providing virtual office solutions to businesses of all sizes. What makes Virtually There unique is their focus on providing personalized telephone answering services and virtual office rentals to their clients.

Services & Products

Virtually There offers a wide range of services to their clients, including virtual office rentals, telephone answering services, and telecommunications solutions. Their virtual office rentals include a prestigious business address, mail handling, and call forwarding services. They also provide a personalized telephone answering service that ensures all calls are answered professionally and promptly.

Location

Virtually There is located in the Henleaze area of Bristol, which is known for its affluent residential properties and commercial businesses. The area is home to a variety of restaurants, cafes, and retail shops. Public transportation options near the company include the Henleaze Road bus stop, which is only a 2-minute walk away, as well as the Westbury Park bus stop and Redland train station, both of which are less than a mile away.

Benefits

Customers should choose Virtually There because of their commitment to providing high-quality virtual office and telecommunications solutions. The company's personalized telephone answering services ensure that all calls are answered professionally, which can help businesses improve their customer service and overall reputation. Additionally, their virtual office rentals provide businesses with a prestigious business address without the need for physical office space.

Good to Know

Customers should be aware that Virtually There focuses primarily on providing virtual office and telecommunications solutions and may not be suitable for businesses in need of physical office space.

Reviews

Customers have praised Virtually There for their exceptional customer service and high-quality virtual office solutions. Many have noted that the company's personalized telephone answering services have helped to improve their business's reputation and overall customer satisfaction.

Amenities

consultancy
technical support
installation
maintenance
troubleshooting
24-7 availability
live answering
call transferring
voicemail services
call screening
appointment scheduling
call recording
multi-language support
online account management
on-call support
customized greeting
fax services
text messaging
call conferencing
wi-fi
video conferencing
mail handling
receptionist
meeting room
office furniture
business address
printing services
secretarial services
it support
e-commerce solutions

FAQ

What type of call answering services do you offer?

We offer a variety of call answering services, including live call answering, virtual receptionist services, and customized call handling options tailored to your specific needs.

How many call agents do you have and are they trained specifically for my company needs?

We have a team of highly trained call agents who are dedicated to providing exceptional service to our clients. Our agents are trained to handle calls for a variety of industries and we work with you to ensure that they are fully equipped to handle your specific company needs.

How quickly can you answer my calls and what are the hours of operation?

We pride ourselves on providing fast and efficient call answering services. Our agents strive to answer calls within 3 rings or less. Our hours of operation are flexible and can be customized to meet your specific needs, including 24/7 availability.

How do you ensure the security and confidentiality of my callers' information?

We take the security and confidentiality of your callers' information very seriously. Our call agents are trained to adhere to strict security protocols and we use advanced encryption technology to ensure that all data is secure. We also have strict policies in place to protect the privacy of your callers' information.

Do you offer any additional features or benefits with your services, such as free equipment or promotions?

We offer a range of additional features and benefits to enhance our call answering services, such as voicemail transcription, call forwarding, and personalized greetings. We also offer flexible pricing plans and promotions to help you get the most out of our services. Contact us to learn more about our offerings.

Reviews

M Ahmad

Amazing &helpful people, great customer service absolutely. I’m so happy with Virtually There!

26-05-2023
Sam - Work Leads

Terrible service. Do not use them!!! For a customer service company they have the worst customer service!!

29-04-2023
Tony L

Still waiting on a response to my privacy questions - anyone able to actually pick up the phone. Bit worrying when simple GDPR compliancy queries cant be answered. thanks - Tony

27-02-2023
Matt James

Been working with Virtually there for the past year. I've been very impressed with them. I haven't missed a call this year.

27-12-2022
Frances Knight

Easily set up helpful staff all round good experience

27-11-2022
Andrew Moore

Avoid!!! You will received your mail 2 months late, poor service, poor customer relations, Quick enough to chase when they want invoice paying.

27-08-2022
Josh McAllister

We have secured a lot of work and that's thanks to Virtually There! They answer each call with a friendly and professional approach. It's very affordable and we've been with them for nearly 3 months and have no intention of going anywhere else! Thank you for all the team!

27-07-2022
Yildan Hussein

From the start Virtually There have been super helpful in setting up a virtual office address and registered office address for my business. Grace was very knowledgable and friendly when providing the service and the whole process from start to finish was smooth. I would highly recommend their servies!

27-07-2022
Tufeeq Khalid

27-07-2022
王磊

27-06-2022