Virgin Balloon Flights
Virgin Balloon Flights is a company that specializes in providing balloon ride tour agencies and balloon stores. They also offer travel and hotel services for those who want to enjoy a unique and unforgettable experience. Their shops and shopping options are top-notch, providing customers with a wide range of choices. With their headquarters located in Telford, England, Virgin Balloon Flights is committed to providing excellent service to their clients.
Introduction to Virgin Balloon Flights
Virgin Balloon Flights is a UK-based company that offers hot air balloon rides to customers. Founded in 1994, the company is owned by Sir Richard Branson's Virgin Group. What makes this company unique is that it offers the opportunity to experience the beauty of England from a bird's eye view.Services & Products
Virgin Balloon Flights offers customers the chance to take hot air balloon rides across various locations in the UK. Customers can choose from a range of packages that include flight time, refreshments, and in some cases, hotel stays. The company also offers gift vouchers that can be redeemed for balloon rides.Location
Virgin Balloon Flights is located in Telford, a town in the West Midlands region of England. The area is known for its industrial heritage and is home to a variety of businesses, including manufacturing and logistics companies. Customers can easily access the company's location via public transportation, with the closest options being the Telford Central railway station (0.7 miles), Telford bus station (0.8 miles), and Oakengates railway station (1.3 miles).Benefits
Customers should choose Virgin Balloon Flights because it offers a unique and unforgettable experience. The company's hot air balloon rides provide a different perspective of England's landscapes and are perfect for special occasions or romantic getaways. The company also has a strong safety record and employs experienced pilots.Good to Know
Customers should be aware that hot air balloon rides are dependent on weather conditions and may be postponed or canceled. Virgin Balloon Flights has a flexible booking policy that allows customers to reschedule their flight if necessary.Reviews
Customers have praised Virgin Balloon Flights for its professional and friendly service, as well as the stunning views provided during the balloon rides. Some have noted that the experience is a bit pricey, but overall, the company has received positive feedback.Amenities
-
hot air balloon -
pilot
-
safety equipment
-
flight route
-
on-board refreshments
-
flight duration
-
insurance
-
online booking
-
pick-up service
-
customized flight plans
-
photography services
-
flight certificate
FAQ
What types of balloons do you offer?
We offer a variety of balloons, including standard, character-shaped, and special occasion balloons. Our balloons come in a range of colors and sizes to fit any occasion or preference.What is the duration of the balloon ride tour?
Our balloon ride tours typically last for approximately one hour, but the entire experience, including check-in and landing, can take up to three to four hours.What type of safety measures do you have in place for the balloon ride tour?
We prioritize safety on all of our balloon rides and have strict safety protocols in place, including regular inspections of our balloons and equipment, experienced and licensed pilots, and weather monitoring to ensure safe flying conditions.What type of scenery or landmarks can we expect to see during the balloon ride tour?
Our balloon rides offer stunning views of the surrounding landscape, including countryside, cities, and landmarks. The specific scenery and landmarks you will see will depend on the location of your balloon ride.Reviews
-
ken Howells Howells
Very helpful and polite
27-10-2022
-
louise jenks
This is my third balloon flight & after it was cancelled 18 times finally made it. It was a lovely experience going up with other balloons, just a shame it wasn't longer. Will book again
27-09-2022
-
Sarah Davies
Bought voucher in December 2020, but very limited suitable flights available, and flights booked then cancelled by Virgin multiple times. The flight booking system is a joke - almost fully booked with covid backlog, really difficult to find a convenient flight for 2 people. If you take annual leave days, chances are you’ll waste them as the flight will be cancelled at short notice! Then to confirm the flight is going ahead, customers have to call a specific phone number hours before the flight to listen to an automated message saying whether the flight is going ahead or not. (Pretty sure it doesn’t even specify flight location or AM/PM). For £100+pp, you would expect a better system, maybe even a text/ email to let you know if the flight is going ahead or not?! We called at midday for our PM flight, to hear a message saying this flight was cancelled, but later discovered this message was still referring to the MORNING flight (due to have departed 6h prior?!) and not our AFTERNOON flight. Then we received an email THE NEXT DAY, saying our flight was going ahead?! Customer service said we were entirely to blame, denied any responsibility for morning flight info still being given at midday/ message not specifying AM/PM flight, nor for their email coming in 24h late. They would not let us rebook, and eventually we were merely offered us a tiny discount on buying new tickets. Overall, £250 completely wasted, as well as several hours’ of emails and phone calls and a HUGE amount of disappointment. DONT WASTE YOUR TIME OR MONEY.
27-09-2022
-
Sarah Roberts
Omg I can't believe how much I loved this. Fabulous crew and a fabulous smooth ride.
27-07-2022
-
Beth Williams
Amazing experience, absolutely loved every second of it. Don was a really knowledgeable pilot , felt very safe , big shout out to Scotty, Dave and other names escape me. Wonderful experience
27-06-2022
-
Joan Scanlon
Very organised, fantastic experience, would do it again .Worth waiting for .
27-05-2022
-
Julie Mapes
No refund after 4 years. Is a discrace
27-05-2020
-
Donna Rose
My husband bought us a balloon flight. And omg it was amazing! After a few cancellations due to weather, we finally went on our experience. Luckily our flight was from Ferry Meadows, here in peterborough, we helped set out balloon then we were off.we shared the experience with 12 other people. We all introduced ourselves then chatted throughout. We travelled over peterborough for about an hr. Becky, our pilot, was friendly and chatty. The views were beautiful. After our flight, we helped pack the balloon away then waited for our coach to pick us up from where we landed. Once on the coach, we were handed a goblet of champagne and our certificate. I would highly recommend this experience. Definitely a tick off the bucket list.
27-05-2020
-
Neil Skaife
27-05-2020
-
mike Joy
Very professional, you do not normally get with a large company. We asked question and they replied with courtesy and help.
27-05-2019
