Virgin Atlantic Holidays Southampton at Next
Virgin Atlantic Holidays Southampton at Next is a travel agency located in Southampton, England. They specialize in providing airline ticketing services and travel and hotel accommodations. Their office is located on Charles Watts Way in the Wildern Mill area of Hedge End.
Introduction to Virgin Atlantic Holidays Southampton at Next
Virgin Atlantic Holidays Southampton at Next is a travel agency located in Southampton, England. The company was established to provide customers with a unique and enjoyable travel experience. The company is known for its exceptional customer service and for offering a variety of travel options to its clients. With over 30 years of experience in the industry, Virgin Atlantic Holidays Southampton at Next is a trusted name in the travel and hotel industry.Services & Products
Virgin Atlantic Holidays Southampton at Next offers a wide range of travel services to its customers. The company specializes in airline ticket agencies and provides customers with a variety of travel and hotel options. Customers can purchase airline tickets, book hotels, and even plan their entire itinerary through the company's website or by visiting their location in Southampton. The company also offers travel insurance and car rentals.Location
Virgin Atlantic Holidays Southampton at Next is located in Hedge End, a suburb of Southampton. The area is home to a variety of businesses, including retail stores, restaurants, and entertainment venues. Customers can enjoy a day of shopping at the nearby Hedge End Retail Park or take a stroll along the River Hamble. The company is easily accessible by public transportation, with the closest bus stop, Hedge End, located just a few steps away. Other public transportation options include Botley Train Station, located 2.7 miles away, and Swanwick Train Station, located 2.9 miles away.Benefits
Virgin Atlantic Holidays Southampton at Next provides customers with a range of benefits that set it apart from other travel agencies. The company offers competitive prices, exceptional customer service, and a wide range of travel options to choose from. Customers can take advantage of the company's travel insurance and car rental services, making it a one-stop-shop for all their travel needs.Good to know
Customers should be aware that Virgin Atlantic Holidays Southampton at Next is located inside the Next store in Hedge End. Customers will need to enter the store to access the travel agency.Reviews
Customers have praised Virgin Atlantic Holidays Southampton at Next for its exceptional customer service, competitive prices, and wide range of travel options. Customers have also noted the convenience of booking their entire itinerary through the company's website or by visiting their location in Southampton. Overall, customers have had a positive experience with the company and would recommend it to others.Amenities
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online booking -
mobile app
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free wi-fi
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wheelchair accessibility
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baggage allowance
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cancellation policy
FAQ
What is the range of airlines that you work with?
We work with a variety of airlines, including Virgin Atlantic and other major carriers.Are there any additional fees or charges apart from the ticket price?
Yes, there may be additional fees or charges depending on the specific booking, such as baggage fees or seat selection fees. We aim to be transparent about any additional fees and will inform customers of these before they confirm their booking.What are the cancellation and refund policies?
Our cancellation and refund policies vary depending on the type of ticket and airline policies. We will inform customers of these policies before they confirm their booking, and we always recommend purchasing travel insurance to protect against any unexpected cancellations or issues.Is there a customer support team available 24/7?
Yes, we have a customer support team available 24/7 to assist with any questions or issues that may arise before, during, or after a trip. Customers can contact us via phone, email, or live chat.How do you ensure the safety and security of customer information when making bookings online?
We take customer data privacy and security very seriously. We use industry-standard encryption and security measures to protect customer information when making bookings online. We also comply with all relevant data protection laws and regulations to ensure the safety of customer data.Reviews
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Pompey White
completely lost their way- this company used to be my go to automatically but now can follow simple instructions- dates given and we were quoted....we think that's OK....then it comes through and dates are wrong. Time to find a new TA I think
30-01-2023
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ben thompson
Very dissapointed with Virgin holidays Southampton. We recently visited the branch to potentially book our honeymoon. We were looking to go to Mexico but had some questions about covid restrictions as one of us is not vaccinated. We were advised instantly that it was impossible as Virgin AND no other airline flew direct to Mexico. we would have to fly to America first (who would not let us fly due to their covid restrictions). After speaking with other travel agents we have found out this was a lie. We don't know if we were told this in an attempt to put us off going to other travel agents but we found this quite sly and have lost faith in booking with Virgin because of this.
30-12-2022
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J D
Visited to check details about a holiday we booked on the Virgin website. Staff were really nice. It can get very busy though.
30-09-2022
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trev Parker
I am now using Virgin Holidays in store booking as customer service booking via phone is impossible.
30-07-2022
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Suzie Weller
We went to Virgin Holidays in Next, Hedge End, to enquire about a holiday to Disney World Florida. We booked the appointment online and just happened to get the lovely Jen Lea as our advisor. We had done a little research online, so we knew what most things would cost us individually but we wanted to see what the cost would be though a travel agent. We were absolutely blown away not only with Jen’s knowledge but also her enthusiasm about all things Disney! We loved the random little facts that she shared with us and genuinely feel that she cared about making our holiday magical. She found us the most amazing deal and we were shocked by the price. We were then even more surprised when we had a call the next day to say there was a black Friday sale! We decided to go for it and book the holiday but we needed to make a slight change to our dates. Unfortunately by this point Jen had gone on a rather lovely sounding Disney Cruise so we couldn’t book through her in the end. I hope that her superiors still acknowledged her contribution to booking our holiday though, I genuinely don’t know if we would have booked through Virgin if it weren’t for the service that Jen provided! Would HIGHLY recommend!!!
30-05-2022
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Brian Hollins
The lady who dealt with us who apparently was one of the store manger once Was most unhelpful Rude & it was too much of an effort was not interested in us as a group Everything was too much for her would never returned to that store
30-05-2022
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Jen Lea
30-05-2022
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Richard Parry
Staff very friendly and knowledgeable, would visit again and saved me money
30-05-2021
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tam “Toddy” mccartney
Very friendly staff
30-05-2020
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Ashleigh Brown
Rude customer service and overpriced
30-05-2020
