Villa Plus Ltd
Villa Plus Ltd is a travel and hotel company based in St Albans, England. They specialize in providing high-quality vacation packages to their customers, with a focus on personalized service and attention to detail. In addition to offering airline ticket booking services, Villa Plus Ltd also provides a range of accommodation options to suit every budget and preference. Whether you're looking for a relaxing beach getaway or an action-packed adventure, Villa Plus Ltd has the expertise and experience to help you plan the perfect trip.
Introduction to Villa Plus Ltd
Villa Plus Ltd is a travel company based in St Albans, England. Founded in 1986, the company specializes in offering villa holidays to various destinations across Europe. What makes Villa Plus unique is its commitment to providing high-quality villas that are handpicked by their team of experts. They have a strong reputation for offering excellent customer service and ensuring that their guests have a memorable holiday experience.Services & products
Villa Plus Ltd offers a wide range of villas in various locations across Europe, including Spain, Portugal, Greece, Cyprus, and Italy. Each villa is carefully chosen and inspected to ensure that it meets the company's high standards for quality and comfort. In addition to the villas, Villa Plus also offers car rental services, travel insurance, and airport transfers.Location
Villa Plus Ltd is located in St Albans, a historic market town in Hertfordshire, England. The area is well-known for its beautiful architecture, vibrant nightlife, and excellent shopping opportunities. Visitors to the area can expect to find a variety of businesses, including boutique shops, restaurants, and cafes. The nearest public transportation options include the St Albans City railway station, the St Albans Abbey railway station, and the St Albans bus station, all of which are within a 15-minute walk from Villa Plus.Benefits
Customers should choose Villa Plus Ltd because of their commitment to providing high-quality villas that are handpicked by their team of experts. The company also offers excellent customer service and ensures that their guests have a memorable holiday experience. Additionally, Villa Plus offers a range of services and products, including car rental services, travel insurance, and airport transfers, making it a one-stop-shop for all your holiday needs.Good to know
Customers should be aware that Villa Plus Ltd specializes in villa holidays and may not be suitable for those looking for hotel accommodation. Additionally, some villas may not be suitable for guests with mobility issues, so it's important to check with the company before booking.Reviews
Customers rave about Villa Plus Ltd's excellent customer service, high-quality villas, and memorable holiday experiences. Many guests have returned to the company year after year, citing the company's attention to detail and commitment to ensuring their guests have a stress-free holiday.Amenities
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online booking -
mobile app
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free wi-fi
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baggage allowance
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cancellation policy
FAQ
What is the range of airlines that you work with?
We work with a variety of airlines to provide our customers with a wide range of options when booking their flights.Are there any additional fees or charges apart from the ticket price?
We strive to be transparent about any additional fees or charges that may apply to your booking, and these will be clearly outlined before you make your purchase.What are the cancellation and refund policies?
Our cancellation and refund policies will vary depending on the airline and type of ticket you have purchased. We will provide you with all the information you need to know about cancellation and refund policies before you make your purchase.Is there a customer support team available 24/7?
We have a dedicated customer support team available to assist you with any questions or concerns you may have. While we may not be available 24/7, we will do our best to respond to your inquiries as quickly as possible.How do you ensure the safety and security of customer information when making bookings online?
We take the security of our customers' information very seriously and use industry-standard encryption technology to protect all sensitive information. We also regularly review and update our security measures to ensure they are up to date and effective.Reviews
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Sue Hollom
The villa was very clean and lovely and quiet and secluded, the pool was great and warm too. We asked for a few things to be handled and the rep and maintenance people were very quick to respond to our requirements. There were many good restaurants too within walking distance. So for us, it was perfect, thank you. Algarve April 2023 Villa Casa Beatriz
09-05-2023
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Amy Clyne
02-05-2023
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Steve
We are taking Villa Plus Limited to court (hearing date 21 July 2023) for breach of the Consumer Rights Act 2015 and the Misrepresentations Act 1967. The villa (Argaka Heights) we rented from them last summer was uncleaned, in a very poor state of repair and had very different and much poorer quality furniture than advertised. Here are just a few of the evidence photos we've submitted to the Court.
30-04-2023
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Jake Robinson
28-02-2023
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Jason Dalling
BE CAREFUL!!!! I booked a villa with these people for the dates end of may, great!so it offered me to pay a deposit of £183.00 which I did thinking I would have a month or so to pay it off hence the reason for a deposit ,and they offer a direct debit monthly payment scheme so thought I could use that,but then in the small print it states that the holiday had to payed in full 12 weeks prior to departure which is easily to missed,so after paying deposit it stated I had to pay the holiday in full the next day which i couldn’t do because the 12 weeks was up the next day?I immediately cancelled on line then rang them the next day and stated it had been a terrible mistake I would like a refund which they refused and offered me a voucher for 2 weeks which was useless because I couldn’t book anything in that 2 weeks,so took my £183.00 and ran,should never of offered a deposit option if it had to be paid in full the next day.
28-02-2023
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Clive Aitchison
Booked a villa 6 months ago with large outdoor space nice seating artificial grass around pool etc Then got a call from villa plus 2 days before holiday and informed the villa we had booked had a electrical issue and we could not use it so they had found another villa for us which was fine understood we could not stay in original villa. Went online and had look at new villa the outdoor space was very small the swimming pool was smaller and there was a plastic table outside all very less superior to the original villa, phoned villa plus back and said we were not happy with the new villa basically told that was the villa we were getting so I asked for a voucher as refund as was not happy with villa which they told me was not possible complete disgrace last time I will be using them and would recommend anyone to stay away from them
30-01-2023
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Jeff Wall Electrical
What an awful unhelpful horrible company. Booked a villa for 10 people £4200 Paid £1022 deposit. Few months later , circumstances changed with a few of the guests … so we can’t go. Realise we won’t get deposit back , but thought I could simply re-book another villa for the year after or something. But to make ANY changes to the holiday , they insist you pay the FULL balance first! So a lesser value holiday / villa (say for 4 people) will cost you £4200 because they are totally inflexible. And tough luck attitude. They got 6 months notice of my cancellation and I’ve now lost £1022 , they will simply re-book the Villa and take another deposit off someone else. 8 weeks after paying my deposit , I went on their site & discovered the same Villa rates had dropped by around £600 If you look at the price increments week before & week after Pleaded with them to help and allow me to swap to another holiday of 4 people Villa (cheaper) But no , they won’t do anything unless you pay the full £4200 (in my case) Disgusting and you , the director of the company should be ashamed running a company so inflexible and awful policy’s Enjoy my £1000 you’ve benefitted so easily
30-01-2023
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Claire Evans
We rented a villa in Menorca through this company. It was utterly awful; the mattresses and bedding were cheap and old, old stuff hanging out of the top of the wardrobes, basic cheap furniture both outside and inside, a strange oil smell in the bedrooms and worst of all there was a clear ant infestation in the kitchen that they tried to mask with spray but we could not use the kitchen to prepare any meals. We also came home one night to find a cockroach. We complained and we were just given a complaints email who have done nothing because we left it too long. Do not use, there are some lovely villas in Menorca our friends booked for a fraction of what we paid for this. Disgusting.
30-11-2022
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Jane Wilkinson
Worst service ever from a holiday company. Villa with building works going on everyday, all day, noisy, could see straight into our patio. Villa Plus couldn't have cared less. So disappointing. Gave them the chance to rectify the issues but they don't want to know.
30-11-2022
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This is a company that is run by cowboys. Having rented one of the villas in the Canary Islands I can't believe the reaction of the company to resolve my complaints about the villa.
30-10-2022
