Victorinox Flagship Store London
Victorinox Flagship Store London is a renowned cutlery and knife store located in London, England. The store offers a wide range of high-quality knives and cutlery products. It is a popular destination for those who are looking for exceptional quality and craftsmanship. In addition to cutlery, the store also offers a variety of other shopping options. With its prime location in London, Victorinox Flagship Store London is a must-visit destination for anyone looking for quality cutlery and shopping experiences.
Introduction to Victorinox Flagship Store London
Victorinox Flagship Store London is a cutlery and knife store located in the heart of London, England. The company was founded in 1884 in Switzerland and has been creating quality knives and tools ever since. What makes this company unique is their commitment to quality and their dedication to providing customers with the best possible products.Services & products
Victorinox Flagship Store London offers a wide range of cutlery and knife products. Customers can find everything from pocket knives to chef's knives, and even specialty knives for outdoor activities like camping and hiking. In addition to knives, the store also offers other tools and accessories such as watches, luggage, and even fragrances.Location
The store is located on Oxford Street, one of the busiest shopping streets in London. The area is home to a variety of shops and restaurants, and visitors can expect to experience a bustling and lively atmosphere. The store is easily accessible by public transportation, with the Bond Street, Marble Arch, and Oxford Circus tube stations all within walking distance.Benefits
Customers should choose Victorinox Flagship Store London because of the company's commitment to quality and their wide range of products. The store offers something for everyone, whether you're a professional chef or an outdoor enthusiast. In addition, the knowledgeable and friendly staff are always on hand to help customers find exactly what they need.Good to know
Customers should be aware that the store can get quite busy, especially during peak shopping hours. However, the staff are always efficient and do their best to ensure that everyone is served in a timely manner.Reviews
Customers rave about the quality of products and the helpfulness of the staff at Victorinox Flagship Store London. Many customers have returned to the store multiple times due to their positive experiences. Overall, the store has received glowing reviews for their exceptional products and customer service.Amenities
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online ordering
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delivery service
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discounts
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customization
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variety of cutlery
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kitchenware
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tableware
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cutlery sets
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gift cards
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sharpening service
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gift wrapping
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engraving service
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custom orders
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online shopping
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in-store shopping
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knife sets
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knife accessories
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knife maintenance
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knife repair
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knife storage
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knife sheaths
FAQ
What types of cutlery brands do you carry?
We carry a variety of cutlery brands at our Victorinox Flagship Store in London. Some of the brands we carry include Victorinox, Wusthof, and Shun.Do you offer knife sharpening services?
Yes, we offer knife sharpening services at our Victorinox Flagship Store in London. Our team of experts can sharpen your knives to ensure they are in top condition for all your cutting needs.What are your return policies for knives?
Our return policy for knives at the Victorinox Flagship Store in London is that we accept returns within 30 days of purchase, as long as the item is in its original packaging and condition.What is your return policy?
Our return policy at the Victorinox Flagship Store in London is that we accept returns within 30 days of purchase, as long as the item is in its original packaging and condition.Do you offer any warranties or guarantees on your knives?
Yes, we offer a lifetime guarantee on our Victorinox knives at our flagship store in London. This guarantee covers any defects in material and workmanship.Reviews
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Stephanie Axelrod
I came to Victorinox Flagship Store in a big panic because my carry-on suitcase had broken the handle (wouldn’t retract - was stuck open) during my travels to London. I was only in London for a few days and really did not want to have to buy a new suitcase since it was relatively new and in good shape. Horacio (the repair technician) was a magician - since he didn’t want to have to send away for the parts to repair the handle due to time constraints he managed to use an old piece of luggage he had in in the repair shop to do a surgical repair - and within a few days I had my bag back good as new (or better than new actually). He worked over the weekend to repair the suitcase and the best part - not only was it ready by the time I left London, there was NO CHARGE for the service since their luggage is guaranteed for life. I highly recommend Victorinox Flagship Store on Oxford Street for purchases or repairs and I cannot tell you how much I appreciated Horacio and his genuine regard for customer service. Thank you!
20-05-2023 -
Petar Petrov
Abel gave me amazing experience at the shop. Spoke to me about the different tools and helped me choose the one for me :) He is the real MVP :))
20-05-2023 -
Luis D
I’m a frequent customer of this brand, I have 4 suitcases and 2 backpacks. I’ve had recent incidents and not Mexico (where I live) nor USA have wanted to respond to my guarantee. Right now I’m out traveling, and on one of my suitcases both wheels broke. I entered the store to ask for help and information, and a worker named Osmar helped me, and for my luck, he spoke to me in Spanish, making it very easy to explain my problem. He helped me and fixe the problem no one could before and gave me new wheels. The best Victorinox service I’ve ever had. An excellent customer care.
06-05-2023 -
George Maeron
Best customer service experience i had. I was looking all over to find replacement wheels for my Wenger bag, popped in to the store and even the brand was not covered by Victorinox service the staff there offered to order them for me. Many thanks to Osmar, the guy who took care of my problem and also the whole shop staff. Best place to find good quality products and customer service. 100% RECOMMENDED
29-04-2023 -
Hussain Bin Jaffar
Had Warm welcome by Ahmed at the Oxford street London branch. He took his time to explain and show me the bag. Thank you Ahmed . Great costumer service.
29-04-2023 -
John Elijah (the Father)
manager called ahmed was very rude and refused to send my watch for warranty repair.
27-04-2023 -
Thibault Rouillard
Great shop, awesome customer service
27-04-2023 -
Ganj Shukri
Great store
27-04-2023 -
Aiden Hepworth
27-04-2023 -
Jakub Soszka
Beware of the 10 year warranty: 1.they offer 10 year warranty on their products but will refuse repair due to you actually using the product. From their customer service:'Under our Global 10 -Year Limited Warranty we repair or replace a product with defects in materials and workmanship but not defects due to natural wear and tear occurring after a longer use of the product.' 2. From their T&C: 'This includes manufacturing defects and normal wear and tear with the exceptions of seams, stitching, fabric and zip tape.' - so if you exclude fabric, seams, stitches and zips from a backpack there's nothing left for them to guarantee!
27-04-2023