Victorian Fireplace Store
Victorian Fireplace Store is a company based in England that specializes in providing a wide range of products and services related to wood stoves, fireplaces, gas logs, machinery and equipment for building and construction. As one of the leading fireplace manufacturers and gas logs suppliers in the United Kingdom, the company is committed to delivering high-quality products and exceptional customer service to its clients. Whether you're looking for a new fireplace or need help with your building and construction projects, Victorian Fireplace Store has the expertise and experience to meet your needs.
Introduction to Victorian Fireplace Store
The Victorian Fireplace Store is a family-owned business that has been providing high-quality fireplaces to its customers for over 20 years. The company is unique because they specialize in Victorian-style fireplaces, which are known for their ornate designs and intricate details. The company's purpose is to provide their customers with a wide selection of fireplaces that are both functional and beautiful.Services & products
The Victorian Fireplace Store offers a variety of services, including installation, repair, and maintenance of fireplaces. They also sell a wide range of products, including wood stoves, gas logs, and fireplace accessories. The company is known for its high-quality products and excellent customer service.Location
The Victorian Fireplace Store is located in Stocksfield, England, at Unit 9, Victoria Works, Hempshaw Ln, Stockport SK1 4LG, United Kingdom. The area is known for its beautiful countryside and charming small-town atmosphere. Customers can expect to find a variety of businesses in the area, including other building and construction companies. The closest public transportation options are the Stocksfield train station (2.5 miles), the Prudhoe train station (3.4 miles), and the Riding Mill train station (4.2 miles).Benefits
Customers should choose the Victorian Fireplace Store because of their expertise in Victorian-style fireplaces, their high-quality products, and their excellent customer service. The company's staff is knowledgeable and experienced, and they are always willing to help customers find the perfect fireplace for their home.Good to know
Customers should be aware that the Victorian Fireplace Store specializes in Victorian-style fireplaces, so they may not be the best choice for customers looking for a modern or contemporary fireplace. However, the company does offer a wide range of products, so customers are sure to find something that fits their style and budget.Reviews
Customers rave about the Victorian Fireplace Store's high-quality products and excellent customer service. Many customers appreciate the company's expertise in Victorian-style fireplaces and say that the staff is always willing to go above and beyond to help them find the perfect fireplace for their home. Overall, customers are very satisfied with their experience at the Victorian Fireplace Store.Amenities
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showroom -
delivery service
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installation service
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repair service
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customization service
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financing option
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expert advice
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fireplace accessories
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warranty
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online shopping
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fireplace consultation
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fireplace inserts
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custom fireplace design
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remote control
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vent-free
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natural gas
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propane
FAQ
What types of gas logs do you offer and what are the differences between them?
We offer a variety of gas logs, including vented and ventless options. Vented gas logs require a chimney or flue to operate, while ventless gas logs do not. Vented logs provide a more realistic flame appearance, while ventless logs are more efficient and provide more heat output. We also offer different log styles and sizes to fit your fireplace and aesthetic preferences.Can you provide installation services for the gas logs you sell?
Yes, we offer professional installation services for all of the gas logs we sell. Our team of experienced technicians will ensure that your new gas logs are installed safely and correctly.Can you provide references from previous customers who purchased wood stoves from your shop?
Yes, we are happy to provide references from satisfied customers who have purchased wood stoves from us. Just ask and we will provide you with a list of references.Do you offer maintenance services for the wood stoves after purchase?
Yes, we offer maintenance services for all of the wood stoves we sell. Regular maintenance is important for keeping your wood stove operating efficiently and safely. Our technicians can perform maintenance tasks such as cleaning, inspection, and replacement of parts as needed.Can you customize a fireplace to fit my specific needs?
Yes, we offer customization services for fireplaces to meet your specific needs and preferences. We can work with you to design and build a fireplace that fits your space, style, and budget. Contact us to discuss your customization options.Reviews
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Mr Shan Gandhi
I needed my Victorian doors (9 of which) to be restored and padded out in the panel section - owing to fire regs and not working to loose these doors to modern replicas.. The lads came up trumps with wanting to give it a go - price and arrangements were agreed. We were very pleased with the results which were great. buying/selling was a nice experience - here your dealing with fair and like minded people who have a similar mindset to make old things good again!
18-11-2022
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Chris Underwood
I went to find some tiles to put in the porch of our Edwardian house....it wasnt a big sale for them....but they were very obliging and let us have plenty of time to look around
18-06-2022
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Amanda Gualano
Still awaiting delivery of a fire grate ordered a couple of weeks ago, was told it would be delivered by the end of last week, tried ringing, no answer, tried e-mailing, no reply! Therefore, I am finding their customer service leaves a lot to be desired. No communication at all, is it really too much to expect to be informed if / when I am going to get my delivery? Payment has gone out of course.
18-06-2021
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John Clark
I ordered some matching tiles for my fireplace just as lockdown was starting. The firm has been most helpful and kept me up to date with what progress on my order. During this trying time they have been excellent and I can’t recommend them enough. One very happy costumer.
18-06-2021
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Denise Cronin
Eye wateringly expensive.
18-06-2020
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Mathew Bayley
Loads and loads of choice. Got a cheeper fireplace of Facebook market place in the end though
18-06-2020
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Craig Nelson
Quick delivery, but wrong item sent from supplier. But they were very helpful in sorting out delivery of correct item. Would recommend them.
18-06-2020
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Emma Hudson
Saturday opening hours on the door 10.30-4.30, on Google 10.30-2.30. turned up at 10.45 -closed.
18-06-2020
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Tom Wheeler
Really poor customer service. Phoned up several times no one answered. Emailed got a response, asked some follow up questions and the email was ignored. Not impressed at all.
18-06-2020
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Nick Abbott
18-06-2019
