Victoria James Jewellers
Victoria James Jewellers is a reputable jewellery company based in Birmingham, England. They offer a range of services including diamond buying, jewellery manufacturing, jewelry repairs, and silversmithing. In addition, they cater to traditional costume clubs and provide financial services. Their shop offers a variety of products for customers to browse and purchase. Victoria James Jewellers is known for their high-quality manufacturing and fabrication, as well as their artistic and creative designs.
Introduction to Victoria James Jewellers
Victoria James Jewellers is a family-owned business that has been operating for over 30 years. The company has a strong reputation for providing high-quality jewellery and excellent customer service. What sets Victoria James apart from other jewellery businesses is their commitment to using traditional techniques and craftsmanship in their designs. This ensures that each piece of jewellery is unique and of the highest quality.Services & Products
Victoria James Jewellers offers a wide range of services, including diamond buying, jewellery manufacturing, jewelry repairs, and silversmithing. They also cater to traditional costume clubs and offer financial services. Customers can purchase a variety of jewellery, including engagement rings, necklaces, bracelets, and earrings. The company also offers bespoke jewellery services, where customers can work with the team to create a one-of-a-kind piece.Location
Located at 39 Vyse St in the heart of Birmingham's Jewellery Quarter, Victoria James Jewellers is surrounded by a variety of other jewellery businesses. The area is known for its history of jewellery manufacturing and is home to many skilled craftsmen. Customers can expect a bustling atmosphere and a wide selection of jewellery to choose from. The closest public transportation options are Jewellery Quarter Station (0.3 miles), Birmingham Snow Hill (0.5 miles), and Birmingham New Street (1.1 miles).Benefits
Customers should choose Victoria James Jewellers because of their dedication to providing high-quality jewellery and excellent customer service. The team is knowledgeable, friendly, and always willing to go above and beyond to help customers find the perfect piece of jewellery. Additionally, the company offers bespoke jewellery services, ensuring that customers will receive a unique piece that perfectly suits their style.Good to know
It is important for customers to note that Victoria James Jewellers is closed on Sundays and Mondays.Reviews
Customers have raved about the quality of the jewellery and the exceptional customer service they received at Victoria James Jewellers. Many have noted that they will continue to shop at the store for years to come, thanks to the personalized experience and overall positive atmosphere.Amenities
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engraving -
custom design
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repair
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watch battery replacement
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jewellery cleaning
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gift wrapping
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delivery service
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retail
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security system
FAQ
What types of jewelry repairs do you offer?
We offer a wide range of jewelry repairs, including ring resizing, stone replacements, chain repairs, and more. Our experienced jewelers work with various materials, including gold, silver, platinum, and precious gems, to ensure your jewelry is restored to its original condition.What types of diamonds do you purchase?
We purchase all types of diamonds, including loose diamonds, diamond jewelry, and engagement rings. Our diamond experts carefully evaluate each diamond and offer a competitive price based on its quality, cut, color, and carat weight.What happens if I am not satisfied with the offer?
If you are not satisfied with our offer, you are under no obligation to sell your diamond or jewelry to us. We will provide you with a detailed explanation of how we arrived at the offer and answer any questions you may have. We value transparency and want you to feel confident in your decision.What is your return policy for jewellery purchases?
We offer a 30-day return policy for all jewelry purchases, excluding custom-made pieces. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange. The item must be in its original condition with all tags intact.Can you provide references or reviews from previous customers?
Yes, we have many satisfied customers who have left positive reviews on our website and social media pages. We are also happy to provide references upon request. We take pride in our quality craftsmanship and exceptional customer service and strive to exceed our customers' expectations.Reviews
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Richard Woodward
Geoff looked after us with immaculate customer service. His knowledge is second to none. Wouldn't go anywhere else.
27-05-2023
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Laura Woodward
Over and above service from Geoff. Wouldn't go anywhere else. Highly, highly recommended.
27-05-2023
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Ben Craddock
I've had a couple of bespoke pieces made and multiple pieces repaired by Victoria James over the years. They're always reliable, friendly, knowledgeable, and they never pressure you into making a purchase. Their styles are brilliant and the quality is top notch. Without a doubt, our favourite jewelers in the quarter.
27-04-2023
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Helena Rose
Great experience at Victoria James. I took in a diamond art deco ring asking for advise on reworking it into a necklace. Geoff took on board my design idea exactly and assured me through every step. When I collected it last week I was absolutely delighted with the craftmanship and Geoff was totally the right man for the job. Can't wait to show it off to family and friends, thank you.
27-03-2023
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Martyn Roberts
27-03-2023
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Graham Smith
Friendly professional service from master jewellers
27-03-2023
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Chris Broomhall
My fiancée discovered Victoria James Jewellers when researching Art Deco and vintage style jewellery. When I decided to propose, I knew that this was would be the perfect place to look for an engagement ring. I selected the vintage style princess cut diamond solitaire engagement ring with diamond set band in platinum. I was so impressed with the option to select the size and quality of diamond and to add an engraving to create a truly bespoke ring. Staff were friendly and helpful throughout the whole process and worked hard to ensure the ring was ready before our holiday (when I had planned to propose). My fiancée was absolutely delighted with the ring - it was just perfect. We cannot thank the team at Victoria James Jewellers enough.
27-02-2023
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Ross Locker
Highly recommend Victoria James Jewellers. I recently purchased an engagement ring and wedding bands for my upcoming wedding. The staff are very friendly and knowledgable and really take an interest in the event you are buying your rings for. I had a budget in mind when purchasing the engagement ring and they sought the best diamond my money could afford for the design I wanted. Will definitely be returning for any future Jewellery buys!!
27-01-2023
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Tim Robson
I spent a lovely day in the Jewellery quarter at every jeweller I visited with the huge exception of Victoria James. I had set up an appointment ahead of time, I did pop in a bit early but was told not an issue. Then they had no record of what I had sent through to enable our discussion which was disappointing. However then the attitude of the person was deplorable, having given my same history to all 5 jewellers I met today the guy got upset saying it had all been my fault and very aggressively told me I was being unreasonable. So I thanked him for his time and walked out. Had everyone treated me the same way I could accept that I was indeed the issue. However as it was only Victoria James who became agressive, rude, and frankly insulting. The issue is clearly on their side. Stay clear, plenty of better jewellers who are much more worthy of your money in the area.
27-12-2022
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Lisa Ferguson
Would highly recommend Victoria James, Jewelry Quarter, Birmingham. I had an 18K white gold ring designed by them in 2009, took it back there in September 2022, asked if it could be remade into a simple 10mm D shaped band, great I could discuss this with the person who would actually be working on the ring. Received the ring today, it’s exactly as expected, well worth the wait!!!! Took a little longer as it had to be shipped to California. Tyler was my point of contact via email, quick to reply, courteous and professional. Well worth a visit!
27-11-2022
