Verulam Windows
Verulam Windows is a company that specializes in providing high-quality skylight contractors and aluminum windows for building and construction projects. With a focus on delivering exceptional customer service and top-notch products, Verulam Windows is dedicated to meeting the needs of their clients and exceeding their expectations. Whether you're looking for a reliable supplier of building materials or a trusted partner for your construction project, Verulam Windows has the expertise and experience to get the job done right.
Introduction to Verulam Windows
Verulam Windows is a company specializing in the installation of skylights and aluminum windows. Established in 1986, the company has over 30 years of experience in the building and construction industry. What makes Verulam Windows unique is their commitment to providing personalized services to their customers. They understand that every home and business has different needs and they strive to deliver tailor-made solutions to meet those needs.Services & products
Verulam Windows offers a range of services, including the installation of skylights, aluminum windows, and other related products. They also provide maintenance and repair services to ensure that their installations are always in good condition. Their products are of high quality and are designed to be energy-efficient, which can help customers save money on their energy bills.Location
Verulam Windows is located in St Albans, a vibrant city in Hertfordshire. St Albans is home to a variety of businesses, including shops, restaurants, and other service providers. The city is known for its rich history and cultural attractions, which attract tourists from all over the world. Verulam Windows is conveniently located near public transportation options, including the St Albans City railway station, which is just a 10-minute walk away.Benefits
There are many reasons why customers should choose Verulam Windows over other skylight contractors and aluminum window providers. Firstly, the company has a wealth of experience in the industry, which means that they are well-equipped to handle any installation or repair job. Secondly, they offer personalized services that are tailored to meet the specific needs of their customers. Finally, their products are of high quality and are designed to be energy-efficient, which can help customers save money on their energy bills.Good to know
Customers should be aware that Verulam Windows only uses high-quality materials in their installations. This means that their products may be more expensive than those offered by other companies. However, customers can rest assured that they are getting value for their money, as Verulam Windows' products are designed to last for many years.Reviews
Customers have praised Verulam Windows for their high-quality installations and excellent customer service. They appreciate the personalized services that the company offers and have noted that their products are of a very high standard. Some customers have also mentioned that Verulam Windows' prices are higher than those of other companies in the industry, but they feel that the quality of the products and services they received justified the cost.Amenities
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licensed
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insured
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warranty
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custom design
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installation
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repair
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maintenance
FAQ
What are the energy efficiency ratings of your Aluminum Windows?
Our Aluminum Windows have excellent energy efficiency ratings, with U-values as low as 1.2 W/m²K. We use high-quality materials and advanced manufacturing techniques to ensure that our windows provide optimal insulation and thermal performance.What is your warranty on your Aluminum Windows?
We offer a comprehensive warranty on all of our Aluminum Windows, covering manufacturing defects, installation, and materials. Our warranty periods vary depending on the type of window and other factors, but we always strive to provide the longest and most comprehensive coverage possible.What customization options are available for your Aluminum Windows?
We offer a wide range of customization options for our Aluminum Windows, including different colors, finishes, styles, and hardware. We can also accommodate custom sizes and shapes, as well as other specialized features that our customers may require for their specific projects.What types of skylights do you offer and which would be best suited for my specific project?
We offer a variety of skylights, including fixed, venting, tubular, and custom skylights. The best type of skylight for your project will depend on a variety of factors, including the size and location of the skylight, your desired level of ventilation and natural light, and your budget. Our experienced Skylight Contractors can help you choose the best skylight for your needs.What is your warranty policy for both the skylights and installation work?
We offer a comprehensive warranty on both our skylights and installation work, covering manufacturing defects, installation, and materials. Our warranty periods vary depending on the type of skylight and other factors, but we always strive to provide the longest and most comprehensive coverage possible. Our Skylight Contractors are also fully licensed and insured, so you can have peace of mind knowing that your project is in good hands.Reviews
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Hiten Patel
Unfortunately we have had issue after issue with this company when we ordered some windows, a bifold door and a new front door. From the very beginning we were faced with installation/quality issues with the windows and bifold door which to Verulam Windows credit were resolved fairly promptly and I appreciate the service provided on that front. However, it's now been 7 months since the final order was placed for the front door and we are still waiting on a date for when we will finally get our new front door fitted (for a number of reasons too long to list on here). The senior management team have acknowledged all issues, offered compensation for the delays and have now also fitted 2 temporary doors as a goodwill gesture free of charge whilst they continue to get the permanent door ordered and fitted. This has been appreciated but the fact remains we are still waiting for a date on when the door we originally ordered will be fitted. Communication from this company continues to be a challenge too where they are never proactive in providing updates, so I am always the one having to waste my time in constantly chase for updates. Generally, when I do get to speak to someone on the team the conversations have been productive but then we immediately run into more (and more) issues. The message from the senior management team continues to be that we are an exception and these types of issues do not occur with other customers. This is great but that does not make it right and that's the last thing I want to hear as a customer who continues to face challenges with this company. I will remain hopeful that this project with Verulam Windows will finally come to some kind of succesful end, because waiting 7 months for a fairly standard door to be supplied and installed is unacceptable from a window and "door" company. Services: General door installation, Window installation, Glass installation
04-06-2023
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Meerwis Daoud
Concluding Comments. I am pleased to confirm that senior management at Verulam took the necessary steps not only to exponentially improve communications but also expedite the installation of our doors and windows. John from Verulam windows met with us personally and assured us that appropriate steps have been taken to improve future customer experiences. UPDATE... We have been contacted by senior management with serious assurances on a new installation date of 28th Jan. I shall reserve final judgment/feedback upon satisfactory completion of contracted work. WATCH THIS SPACE BE WARNED ABOUT PLACING ANY ORDER WITH THIS COMPANY….!!! We placed an order for new windows and doors in May 2022 with installation date of mid-September. Made full payment as per terms of contract in August, we have yet to see the product or a confirmed installation date. Verulam Windows will not respond to our numerous calls or emails. I remain hopeful and urge Verulam Windows to resolve this issue. Services: General door installation, Double pane window installation & replacement
18-02-2023
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Vicki Longworth
Services: General door installation, Window installation
18-01-2023
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Kishor Pindoria
Services: General door installation, Window installation, Glass installation
18-06-2021
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Evie Allan
Services: General door installation, Window installation
18-06-2021
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Kate Bridges
Service: Window installation
18-06-2021
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Matt Ayling
From start to finish John and Tom were fantastic to deal with. John helped us decide on the door spec and what would be be the best finish. The door came sooner than expected and was fitted in just a couple of hours. Tom and his team fitting where brilliant, everything was left clean and tidy and they followed Covid measures making us feel at ease. I will definitely be recommending Verulam to others and we will be having them back fit another door very soon. Service: General door installation
18-06-2021
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Gemma Flowers
Service: General door installation
18-06-2021
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Steve Nichols
From the initial quotation visit to the installation there was no pushy sales techniques. Very professional company everything they said they were going to do they did, kept me informed through the whole process and fitted good quality door and sash window. The door had a slight defect on the handle but before I noticed it they pointed it out to me and said they had ordered a replacement handle. Within days this was replaced. Would highly recommend
18-06-2021
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Sue Howard
Service: General door installation
18-06-2021