Ventrica
Ventrica is a leading BPO company based in Southend-on-Sea, England. They specialize in providing telemarketing services, IT & E-commerce solutions, and advertising & marketing services. As one of the top BPO placement agencies in the UK, Ventrica is committed to delivering exceptional customer service and helping businesses achieve their goals.
Introduction to Ventrica
Ventrica is a BPO company that was founded in 2010 in Southend-on-Sea, England. The company's purpose is to provide exceptional customer service to their clients' customers. Ventrica has grown to become a leading provider of outsourced customer management solutions, and they are unique in their ability to deliver personalized and efficient services to their clients.Services & Products
Ventrica offers a wide range of services, including telemarketing, customer service, technical support, and back-office support. They specialize in providing support for companies in the IT and E-Commerce industries, but they also work with clients in other industries. In addition to their standard services, Ventrica also offers advertising and marketing services to help their clients grow their businesses.Location
Ventrica is located in Southend-on-Sea, a bustling coastal town in Essex, England. The area is known for its beautiful beaches, pier, and amusement park. The town has a mix of traditional and modern businesses, with plenty of restaurants, cafes, and shops to explore. Ventrica is located in Tylers House on Tylers Ave, and it is easily accessible by public transportation. The three closest public transportation options are the Southend Central train station (0.7 miles), Southend Victoria train station (1.2 miles), and the Southend Pier bus stop (0.2 miles).Benefits
Customers should choose Ventrica because of their commitment to providing exceptional customer service. The company has a highly trained team of professionals who are dedicated to delivering personalized and efficient services to their clients. Ventrica's focus on quality and innovation sets them apart from other BPO companies, and they are always looking for ways to improve their services.Good to Know
Customers should be aware that Ventrica is a BPO placement agency, meaning that they provide outsourced services to other companies.Reviews
Customers rave about the exceptional service they receive from Ventrica. They appreciate the company's commitment to quality and their ability to provide personalized solutions to their needs. Many customers also note the professionalism and expertise of Ventrica's team, and they appreciate the company's focus on innovation and continuous improvement.FAQ
What is your experience in telemarketing and what is your success rate?
As a BPO company, Ventrica has extensive experience in telemarketing. Our success rate varies depending on the campaign and industry, but we have a proven track record of delivering results for our clients.What specific services do you offer as a BPO company?
We offer a range of services including customer service, technical support, sales, lead generation, and back-office support. We specialize in industries such as IT & E-Commerce, advertising & marketing, and more.What is your pricing structure for your BPO services?
Our pricing structure is customized to each client's specific needs and requirements. We offer flexible pricing options, including per-hour, per-agent, and per-project pricing.How do you handle any potential communication barriers with offshore teams or clients?
We have a team of highly skilled and trained professionals who are proficient in English and other languages. We also use advanced communication tools and technologies to ensure seamless communication with our offshore teams and clients.What is the process for selecting and screening candidates for BPO placements?
We have a rigorous selection and screening process that includes multiple rounds of interviews, skills assessments, background checks, and reference checks. We only hire the best candidates who meet our high standards and have the skills and experience required for each position.Reviews
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Sally Mist
i worked here for a year and it was so bad. the first manager i had was good but then we got a new manager and she was rude and very passive aggressive and unhelpful where i would just have to ask another manager for help. they need to be trained again and to train the employees
30-04-2023
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B S
Went for an interview in 2015 and another in 2017... Both Times I was told I was successful for the role but then they never followed up - even after being chased.
30-03-2023
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Antony
It's within 2 mins walk of public transport.. Which saves lot of valuable time.. They are flexible to agents needs and unlike other local call centres take time to help agents to get it right, so if you want a easy place to get to with nice people then go for it 🙂 great for new to call centres and people who are sick of the rat race of London.
28-02-2023
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Aaron Jimmick
Amazing place to work, good people and career progression
30-12-2022
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James Holloway
30-07-2022
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Truth Teller
30-05-2022
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Annette Todd
Love working for the company.
30-05-2022
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Dame Hyndman
A modern day dark satanic mill. It's only saving grace being it's not as dismal as VMR Consultants.
30-05-2022
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Andrew Davies
30-05-2021
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Samina sophiah
V efficient
30-05-2021
