Vale of White Horse District Council
Vale of White Horse District Council is a public sector organization located in Abingdon, England. The council is responsible for providing various services to the community, including housing authorities, income tax help associations, and other public sector and society initiatives. As a district office, the council works closely with other associations to ensure the well-being of its residents.
Introduction to Vale of White Horse District Council
Vale of White Horse District Council is a local government body in Abingdon, England. It was established in 1974 and serves the communities of Abingdon, Faringdon, Wantage, and other surrounding areas. The purpose of the council is to provide services and support to the local community, including housing, income tax help, and various other public services. What makes this council unique is its commitment to sustainability and environmental protection.Services & Products
Vale of White Horse District Council offers a variety of services to its customers. These services include housing support, waste management, business support, and planning and development. Customers can also buy various products from the council, such as compost bins and recycling containers.Location
Vale of White Horse District Council is located in Abingdon, which is a charming historic market town in Oxfordshire. The area is known for its beautiful countryside and historic landmarks. Customers can expect to find a variety of businesses in the area, from small independent shops to larger chain stores. The town is easily accessible by public transportation, with the closest options being Abingdon Bus Station (0.2 miles), Radley Train Station (2.1 miles), and Didcot Parkway Train Station (5.9 miles).Benefits
Customers should choose Vale of White Horse District Council because of its commitment to sustainability and environmental protection. The council works hard to reduce its carbon footprint and promote sustainable practices in the community. Additionally, the council offers a wide range of services to support the local community, including housing support and business development.Good to know
Customers should be aware that Vale of White Horse District Council is a local government body and operates differently than private businesses. They may have specific regulations and processes that need to be followed when accessing their services.Reviews
Customers have praised Vale of White Horse District Council for their excellent customer service and commitment to sustainability. They appreciate the council's efforts to support the local community and protect the environment.Amenities
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parking -
wheelchair accessibility
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meeting room
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library
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community centre
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sports facility
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café
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disability support
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community garden
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wi-fi
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security
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atm
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shower
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printer
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copier
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free consultation
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tax advice
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tax planning
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tax preparation
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online support
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financial guidance
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tax refunds
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tax filing
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tax representation
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tax resolution
FAQ
What is the process for applying for housing assistance through your authority?
To apply for housing assistance through our authority, you can visit our website or contact our housing department directly. Our team will assess your eligibility and provide information on available programs and services. We may also require additional documentation or information to process your application.Can you provide information on the types of housing assistance programs available through your authority?
Yes, we offer a range of housing assistance programs including social housing, housing benefit, and support for those experiencing homelessness. We also provide advice and support for those in need of affordable housing options. Our website and housing department can provide more detailed information on each program and eligibility requirements.How does your council handle complaints and feedback from the public?
We take complaints and feedback from the public seriously and have a dedicated team to handle them. You can submit a complaint or feedback through our website or by contacting our customer service team. We will investigate the issue and work to resolve it as quickly as possible. We also use feedback to improve our services and ensure we are meeting the needs of our community.How does your council work with other local authorities and government organizations to improve public services and infrastructure?
We work closely with other local authorities and government organizations to improve public services and infrastructure in our district. This includes collaborating on projects related to transportation, housing, and community services. We also participate in regional and national initiatives to address issues impacting our community and advocate for our residents' needs.Are there any fees associated with the services provided by your district office?
Some of our services may have associated fees, such as parking permits or licensing fees. However, many of our services are free of charge. We strive to be transparent about any fees associated with our services and provide information on our website or through our customer service team.Reviews
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Nga yin Chui
Missed bin collections for many times, their website DOES NOT WORK, no one answer the phone, the worst council in the uk, reported to the gov anyway.
16-05-2023
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Wiktoria Staniek
They are first to take your money off the account or send you letters but no response nor help if you struggle. They are first to take you to the court for not paying when they're the one who cancelled direct debit and couldn't find your money in the system that actually you have paid! If you're trying to contact them, prepare yourself for playing a LOTTO game on your phone. You have to go through so many numbers pressed before you can speak to an advisor, yet some of them are absolutely unpleasant, with no customer service skills, will interrupt you while speaking or thinking whatever they are saying it's right when it's not. Lost so many nerves... 1 star is too much for them. Never have I ever had such an issue with the Council! Shame! Council should be for people not against them.
30-03-2023
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Millie Marie
I wouldn't bother speaking to anyone on the phone. Extremely rude and extremely unhelpful.
28-02-2023
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Jacqueline Armstrong
They are dreadful can never get through on the phone take forever to get an answer via e mail. This was when i was trying to pay them money for council tax after moving to the area. They need a good shake up in my opinion. They spent more than any other business i know hiding behind covid as to why us the paying public could not contact them.
28-02-2023
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Stefan Enache
One star is not enough for these people. I have been sending them emails and trying to call to change my address on their website for months. Absolutely no response whatsoever. Bare in mind, they are quick to take your money every month and take you to court or whatever if you don't pay. But no, to help the people, that is a no. So I guess I just have to try and call and email because I have nothing else better to do
28-02-2023
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Miniature Puma
Corruption is off The scale. Shocking. SHAME. Thanks for ruining my life. C*nts
30-11-2022
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Malcolm Davies
I now have rang at least 20 times and pushed so many numbers on my phone as instructed by someone talking and basically i was put in a queue and that was it I'm quite sure now that there is no one working here as that 's what it seems like I would advise people not to pay anything to them and wait for them to send a summons to go to court and explain to whoever is dealing with the problem what you have had to endure No wonder the country's in such a mess
30-10-2022
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askesis
Ran by evil
30-10-2022
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Manish Harish
1.4!!! A complete joke of a service, long hold waits, responses that over 30 days, enforcement agents at door, advisors that cut you off, horrific!
30-10-2022
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BENSON REPAIRS
I won't even call it service because this man could not help himself let alone another human being. Richard French is aggressive and rude. The one star is for reception, at least they are able to get back to me and are trying their best to help. This a local council but you'd believe he was the head speaker of the parliament with that sort of attitude. Just a bully that needs to understand that a little respect goes a long way.
30-09-2022
