Utopia Computers
Utopia Computers is a company based in Kilmarnock, Scotland that specializes in computer repair services and computer hardware & software. Their team of experts is dedicated to providing high-quality services to their clients.
Introduction to Utopia Computers
Utopia Computers is a computer repair and hardware/software retailer based in Kilmarnock, Scotland. The company was founded in 2003 with a mission to provide high-quality computer services and products to customers in the area. What sets Utopia Computers apart from other companies in the industry is their dedication to customer service and their team of highly skilled technicians.Services & products
Utopia Computers offers a wide range of services, including computer repair, virus removal, data recovery, and custom-built computers. They also have a variety of computer hardware and software available for purchase, including laptops, desktops, monitors, keyboards, and more. Customers can trust that all products and services are of the highest quality and are backed by Utopia Computers' knowledgeable staff.Location
Utopia Computers is located on High Glencairn Street in Kilmarnock, a bustling area filled with a variety of shops, restaurants, and businesses. The area is easily accessible by public transportation, with the closest bus stop being just a few minutes' walk away. Other nearby transportation options include the Kilmarnock train station, which is less than a mile away, and the Prestwick International Airport, which is approximately 10 miles away.Benefits
Customers should choose Utopia Computers because of their commitment to providing high-quality products and services, as well as their knowledgeable and friendly staff. The company is dedicated to ensuring that every customer is satisfied with their experience, whether they are in need of computer repairs or are looking to purchase new hardware or software.Good to know
Customers should be aware that Utopia Computers may require a deposit for certain services, such as custom-built computers. However, this deposit will be applied towards the final cost of the service or product.Reviews
Customers rave about the exceptional service they receive at Utopia Computers. Many customers comment on the speed and efficiency of the repairs, as well as the helpfulness of the staff. Overall, Utopia Computers has an excellent reputation in the community for providing top-notch computer services and products.FAQ
What types of computer hardware and software do you specialize in repairing?
We specialize in repairing a wide range of computer hardware and software, including desktops, laptops, servers, printers, and networking equipment. We have experience with both Windows and Mac operating systems, as well as various software programs and applications.How long does it usually take to diagnose and repair a computer issue?
The time it takes to diagnose and repair a computer issue depends on the complexity of the problem. In some cases, we can provide a same-day repair service, while more complicated issues may take several days to resolve. We always strive to diagnose and repair computer problems as quickly and efficiently as possible.Are your technicians certified or trained in specific computer repair techniques?
Yes, all of our technicians are fully trained and certified in specific computer repair techniques. We ensure that our team stays up-to-date with the latest technologies and repair techniques through ongoing training and professional development.What is your pricing structure for computer repair services?
Our pricing structure for computer repair services varies depending on the nature and complexity of the issue. We provide a transparent pricing structure and will always provide a quote before starting any work. Our goal is to provide affordable and reliable computer repair services to our customers.Do you offer any warranties or guarantees on your repair work?
Yes, we offer a warranty on all of our repair work. If you experience any issues with your repaired device within the warranty period, we will fix the issue at no additional cost. Our goal is to provide our customers with peace of mind and confidence in our repair services.Reviews
-
Davie Hunter
30-03-2023
-
Russell Finnie
Extremely happy with my new build. Highly recommend Utopia Computers for your customs builds. Great customer support and an amazing team. Also great thanks to Barry for making everything straightforward.
28-02-2023
-
Ben Bray
Superb customer service buying a compact gaming PC from these guys. Communication was excellent and I'm very impressed with the quality of the build - probably the tidiest cabling I've ever seen ! Thanks for the great customer experience.
30-01-2023
-
Chris Hardy
Easy, quick sale, quality kit - up-cycling a used ThinkPad. Have bought several for members of my family - good value and good service.
30-09-2022
-
Duaine Vidal
The only reason I am giving these guys a 5* review is because I can't go any higher. I have been dealing with them for 7 years now and they have always managed to perform above expectations and deliver. If you want first class customer service with positive and acceptable outcomes every time I highly recommend these guys. The technical knowledge and expertise too is second to none. We have encountered problems along the way as with any transactional relationship but they have always come up with an immediate solution that prioritises your positive outcome above their own bottom line. I cannot recommend these guys enough.
30-09-2022
-
Roblox Mastermind
I took my son's gaming PC to Craig and the team at Utopia Computers as it stopped working suddenly. They couldn't have been more helpful and got it back up and running again. I asked for some advice as I think it may have been a virus which caused the issue after downloading an app. Craig told me that I could contact them anytime via their live chat or Facebook messenger. I just had to do this tonight and he got back to me within 5 times (outwith opening times) with great advice. I would recommend this place 110%.
30-09-2022
-
Vieri Nucci
A big thank you to Utopia Computers. I am happy with the laptop and they had excellent communication and customer service. I'd definitely recommend them!
30-08-2022
-
Charlotte “Charlie”
These builders were really helpful in giving me advice on what specifications I should go for. When I put in an order with them, they let me know that there were parts out of stock, and even upgraded the parts for free! Cannot recommend them enough, especially Barry who kept in touch with me throughout the process
30-07-2022
-
Rhys Lunn
Bloody amazing services that actually went out of their way to cover extra expenses to complete the deal. Staff are amazing and extremely friendly and responsive. Making beasts of PCs that are worth as much money as you put into it. They won't rob you and are amazing.
30-06-2022
-
Adele Ross
30-06-2022
