Electric Utility Companies

Utility Regulator

Utility Regulator is a company based in Belfast, Northern Ireland. They specialize in regulating electric utility companies and managing energy and resources.

Introduction to Utility Regulator

Utility Regulator is an independent non-ministerial government department that regulates the electricity, gas, water, and sewerage industries in Northern Ireland. The company was established in 1995 to protect the interests of consumers, promote competition and ensure a safe and reliable service. What makes Utility Regulator unique is its commitment to ensuring that consumers receive value for money and that the companies it regulates deliver a high-quality service.

Services & Products

Utility Regulator offers a range of services to consumers, including regulating and monitoring the prices charged by electricity, gas, and water companies, ensuring that they invest in their infrastructure, and promoting competition in the energy market. The company also provides information to consumers to help them understand their bills and the different tariffs available to them.

Location

Utility Regulator is located in Queens House, 14 Queen St, Belfast BT1 6ED, United Kingdom, in the heart of Belfast's city center. The area is home to many businesses, including law firms, financial services, and retail outlets. Visitors can expect to experience the vibrancy of the city, with its many shops, restaurants, and cultural attractions. The nearest public transportation options are: Belfast Central Train Station (0.6 miles), Great Victoria Street Bus Station (0.2 miles), and Europa Bus Station (0.3 miles).

Benefits

Customers should choose Utility Regulator because it is committed to ensuring that consumers receive a high-quality service at a fair price. The company promotes competition in the energy market, which can lead to lower prices for consumers. Utility Regulator also invests in its infrastructure to ensure that it can provide a reliable and safe service to consumers.

Good to Know

Customers should be aware that Utility Regulator does not provide energy or water services directly to consumers. The company regulates and monitors the prices charged by the companies that do provide these services.

Reviews

Customers have praised Utility Regulator for its commitment to ensuring a fair and transparent energy market. Many have noted that the company's efforts to promote competition have led to lower prices and better service for consumers. Customers appreciate the company's willingness to invest in its infrastructure to ensure a reliable and safe service.

Amenities

power outage alert
24-hour customer service
electrical safety tips

FAQ

What are your rates for residential and commercial electric service?

Our rates for residential and commercial electric service vary depending on the location and usage of the customer. We offer competitive and affordable rates that are determined by market conditions and regulatory requirements.

Do you offer renewable energy options?

Yes, we offer renewable energy options such as solar, wind, and hydroelectric power. We are committed to promoting clean energy and reducing our carbon footprint.

What is your outage response time and procedure?

Our outage response time and procedure depend on the severity and location of the outage. We have a team of trained professionals who work around the clock to ensure that outages are resolved as quickly and efficiently as possible. Customers can report outages through our website, mobile app, or customer service hotline.

What payment options do you offer customers?

We offer a variety of payment options for our customers, including online bill pay, automatic payments, and payment by mail or phone. We also offer budget billing, which allows customers to pay a consistent amount each month based on their average usage.

How do you prioritize customer service and support?

We prioritize customer service and support by providing timely and accurate information, responding to inquiries and complaints promptly, and offering a range of convenient communication channels. We also have a customer service team that is available 24/7 to assist customers with any issues or concerns they may have.