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Housing Utility Companies

Utility Masters Ltd

Utility Masters Ltd is a housing utility company located in the United Kingdom. They specialize in providing essential services to the public sector and society. With a focus on quality and reliability, Utility Masters Ltd is committed to meeting the needs of their customers.

Introduction to Utility Masters Ltd

Utility Masters Ltd is a company based in Royton, Oldham, United Kingdom that specializes in providing housing utility services to the public sector and society. With a history spanning over a decade, the company has established a reputation of excellence in the industry. What makes this company unique is its commitment to customer satisfaction and its ability to offer flexible and tailored solutions to meet the unique needs of its clients.

Services & Products

Utility Masters Ltd offers a range of services to its customers, including gas, electricity, water, and renewable energy solutions. The company also provides energy efficiency advice and support, as well as assistance with billing and payment options. Customers can expect high-quality services and products that are reliable, affordable, and tailored to meet their unique needs.

Location

Utility Masters Ltd is located in a bustling area of Royton, Oldham, surrounded by other businesses and amenities. The area is known for its diverse range of shops, restaurants, and entertainment options, making it an ideal location for both business and leisure. Customers can expect easy access to public transportation options, with the nearest bus stop, train station, and tram stop all within a 5-minute walk from the company's location.

Benefits

Customers should choose Utility Masters Ltd because of its commitment to excellence in customer service, affordability, and reliability. The company's flexible and tailored solutions mean that customers can expect to receive services that are designed to meet their unique needs. Additionally, the company's expertise in renewable energy solutions means that customers can expect to benefit from sustainable and eco-friendly solutions.

Good to Know

Customers should be aware that Utility Masters Ltd is committed to protecting the environment and reducing its carbon footprint. The company encourages customers to adopt sustainable energy solutions and offers advice and support on how to do so. Additionally, the company offers flexible payment options to make its services more affordable and accessible to a wider range of customers.

Reviews

Customers have praised Utility Masters Ltd for its exceptional customer service, affordability, and reliability. Many have also appreciated the company's commitment to sustainability and its ability to offer tailored solutions to meet their unique needs. Overall, customers have been highly satisfied with the services and products provided by the company.

Amenities

  • amenity
    24-hour service
  • amenity
    online bill payment
  • amenity
    energy efficiency program
  • amenity
    smart meter
  • amenity
    customer support
  • amenity
    online account management

FAQ

How do you calculate the charges for your utility services?

We calculate charges for our utility services based on a variety of factors such as the type of service, the amount of usage, and any applicable taxes or fees. We strive to provide transparent pricing and will always provide customers with a breakdown of their charges upon request.

What types of services do you provide for housing utilities?

We provide a range of housing utility services including electricity, gas, water, and sewage. We also offer customized packages and plans to fit the specific needs of our customers.

Can you provide information on your customer service policies and procedures?

At Utility Masters Ltd, we are committed to providing exceptional customer service. Our policies and procedures prioritize timely and effective communication, transparency, and customer satisfaction. We have a dedicated customer service team available to assist with any inquiries or issues that may arise.

Do you offer any discounts or special programs for customers with financial difficulties?

Yes, we understand that financial difficulties can impact a customer's ability to pay their utility bills. We offer various assistance programs and discounts for customers who may be experiencing financial hardship. Customers can contact us directly to discuss their options.

How do you handle and respond to emergency situations or utility outages?

We have a comprehensive emergency response plan in place to ensure that any utility outages or emergency situations are handled promptly and efficiently. Our team is available 24/7 to respond to any emergencies and we prioritize restoring service as quickly as possible. We also provide regular updates to affected customers regarding the status of the outage and expected restoration time.