Helplines
Utility Helpline
Utility Helpline is a company based in Hereford, England that specializes in providing helplines for the public sector and society. Their services are designed to assist individuals and organizations with a variety of utility-related issues. For more information about Utility Helpline, please visit their website.
Introduction to Utility Helpline
Utility Helpline is a company that provides helplines for various utility services. The company was founded in Hereford, England, with the aim of helping customers find the best deals and services for their utility needs. What makes this company unique is that it offers a wide range of services, including gas, electricity, water, and telecoms, all in one place.Services & Products
Utility Helpline offers a variety of services to help customers find the best utility deals. Customers can purchase gas, electricity, water, and telecoms services from the company. The company also offers a range of energy management solutions to help customers reduce their energy consumption and save money.Location
The company is located in Berrows Business Centre, which is situated on Bath Street in Hereford. The area is a mix of residential and commercial properties. Customers can expect to find a variety of businesses in the area, including shops, restaurants, and cafes. The nearest public transportation options are Hereford Train Station, Hereford Bus Station, and Hereford Cathedral, all of which are within a 10-minute walk from the company.Benefits
Customers should choose Utility Helpline because the company offers a wide range of services and products, all in one place. The company is committed to helping customers find the best deals and services for their needs, and offers expert advice and support to help customers make informed decisions.Good to Know
Customers should be aware that Utility Helpline is a trusted and reliable company that has been serving the public sector and society for many years. The company is committed to providing high-quality services and products at competitive prices.Reviews
Customers have praised Utility Helpline for its excellent customer service, expert advice, and affordable prices. Many customers have reported significant savings on their utility bills after using the company's services. Overall, the company has received positive reviews from customers who appreciate its commitment to providing high-quality services and products.Amenities
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professional advice -
online support
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phone support
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email support
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trained staff
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accessible service
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reliable service
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confidential service
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supportive service
FAQ
What type of helpline services do you offer?
We offer helpline services for utility-related issues such as gas, electricity, water, and broadband. Our representatives can assist with a wide range of issues including billing, meter readings, and service disruptions.Are your helpline services available 24/7?
Yes, our helpline services are available 24/7. We understand that utility-related issues can occur at any time and we want to ensure that our customers have access to assistance whenever they need it.What is the average wait time for callers to speak with a representative?
Our average wait time for callers to speak with a representative is less than 5 minutes. We strive to answer calls as quickly as possible and provide efficient and effective assistance to our customers.Are your helpline representatives trained and experienced in handling various types of issues?
Yes, our helpline representatives are extensively trained and experienced in handling a wide range of utility-related issues. We ensure that our team is up-to-date with the latest industry developments and regulations to provide the best possible service to our customers.How do you ensure caller confidentiality and privacy?
We take caller confidentiality and privacy very seriously. All of our representatives are trained to adhere to strict data protection protocols and we use advanced security measures to protect customer information. We do not share any personal information with third parties without explicit customer consent.Reviews
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Darell Hitchen
Positive: Professionalism, Quality, Responsiveness, Value
27-05-2021
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Robert Barnes
It really does help you
27-05-2020
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Nick Morris
Helpful as they could b.Issue solved afta a couple of enq.
27-05-2020
