Motor Scooter Dealers, Motorcycle Dealers, Used Bicycle Shops, Motorcycle Shops, Used Motorcycle Dealers

Urban eBikes East London

Urban eBikes East London is a company located in London, England that specializes in the sales of electric bicycles and scooters. They also offer a range of services including repairs and maintenance. In addition to their electric bike offerings, they also have a selection of used bicycles and motorcycles available for purchase. Urban eBikes East London is a trusted name in the industry and is known for their excellent customer service.

Introduction to Urban eBikes East London

Urban eBikes East London is a motorcycle and bicycle dealership located in the heart of Cambridge Heath, London. Founded in 2017, the company's mission is to provide a sustainable and eco-friendly mode of transportation to the residents of London. What makes this company unique is their focus on electric bikes and scooters which are both environmentally friendly and cost-effective.

Services & Products

Urban eBikes East London offers a variety of services and products to their customers. They sell new and used electric bikes and scooters as well as offer repair and maintenance services. They also offer financing options for those who want to purchase their products but cannot pay upfront.

Location

The dealership is located on Cambridge Heath Road in East London, which is a bustling area with a mix of residential and commercial properties. Customers can expect to find a variety of shops and restaurants in the area. The closest public transportation options are Bethnal Green Tube Station (0.6 miles), Cambridge Heath Rail Station (0.1 miles), and Hackney Road Bus Stop (0.1 miles).

Benefits

Customers should choose Urban eBikes East London because of their focus on sustainable and eco-friendly modes of transportation. Their electric bikes and scooters are not only better for the environment, but also save customers money in the long run. The company also offers financing options and repair services, making it a one-stop-shop for all things electric bike and scooter related.

Good to Know

Customers should be aware that Urban eBikes East London only sells electric bikes and scooters, so those looking for traditional motorcycles or bicycles will need to look elsewhere. Additionally, the dealership is closed on Sundays.

Reviews

Customers have praised Urban eBikes East London for their knowledgeable staff and excellent customer service. Many have also noted the high quality and affordability of their products. Overall, the company has received positive reviews from satisfied customers.

Amenities

helmet
motorcycle
service
parts
financing
test ride
showroom
workshop
delivery
trade-in
customization
apparel
accessories
oil change
tire change
repair
pick-up
parking
maintenance
security
warranty
spare parts
used parts
parts department
delivery service

FAQ

Do you offer maintenance and repair services for motor scooters?

Yes, we do offer maintenance and repair services for motor scooters at our store. Our team of experienced technicians is capable of handling all types of repairs and maintenance services for motor scooters. You can rely on us for quality and timely services.

What safety equipment do you recommend for riding a motor scooter, and do you sell it in-store?

We strongly recommend wearing a helmet, gloves, and protective clothing while riding a motor scooter. These safety equipment can protect you from injuries in case of an accident. We do sell a variety of safety equipment including helmets, gloves, and protective clothing in-store.

What is your return policy if I'm not satisfied with the used motorcycle I purchase from you?

We have a 14-day return policy for used motorcycles purchased from us. If you are not satisfied with your purchase, you can return it to us within 14 days for a full refund. However, the motorcycle should be in the same condition as it was when purchased.

What services do you offer for motorcycle maintenance and repairs?

We offer a wide range of services for motorcycle maintenance and repairs including oil change, brake service, tire replacement, engine repair, and more. Our team of skilled technicians uses the latest tools and technology to ensure your motorcycle is running smoothly. You can count on us for quality services at affordable prices.

What is your return policy?

We have a 14-day return policy for all products purchased from our store except for used motorcycles. If you are not satisfied with your purchase, you can return it to us within 14 days for a full refund. However, the product should be in the same condition as it was when purchased.

Reviews

Mike Bustos

Long story short, my motorbike got stolen in no time, and the tracker system didn't work at all! Which is the motorbike's flaw. However, The shop salespeople sold me the latest model of electric bike, TC Max, by convincing me that it was virtually impossible to be stolen due to this advanced double-tracking/radar system, which would show the bike anywhere in the world in my phone app. They assured me the bike would have to be destroyed for the radar to stop working. The cherry on the top: the insurance was another trick from the salesman, who assured me this wouldn't be a problem. Yet, I had to pay the premium because not many insurers accepted this bike at the time. And also had to pay the maximum excess, meaning I only recovered less than half of what I paid for the bike a few months before. I called them after both events to get support, and was very little. Hence, this rating is for being deceiving in the sales pitch and virtually zero after-sales services.

06-05-2023
Sayed H

Was very pleased with how Mickeal dealt with me from start to finish, the ordering process, test ride and later on resolving a issue which was purely down to the manufacturers. Will use again in future.

29-04-2023
Diego Della Maggiore

Appalling after-sales service. Can only echo what others said. Avoid.

27-04-2023
Richard Cox

Couldn’t be more helpful great service with exceptional products

27-04-2023
Daniel Fernandez

I purchased my NIU electric scooter for them in 2019 and since then it has had engine and battery problems which have not been fixed by Urban eBikes. As other have already mentioned, their aftersales service is non-existent. They won't reply to your call or emails, repairs to the motorcycle take months at a time and they simply don't care about their customers. They refuse to repair the bike for an issue that was brought up during the warranty period. I recommend to avoid them.

27-04-2023
Richard Cotton

Great service delivery guy top man very happy with the bike does the job spot on and it's a fun bike to ride . Thanks to the team at urban ebikes top job

27-02-2023
Colin Bell

Sold me an Electric motorcycle with missing parts and refused to return my calls or emails. Avoid

27-02-2023
Mark Kenton

Everything electric. Some really cool eMopeds, eMotorBikes, eScooters (sit-on type) and of course eBikes. Petrol pumps need to be scared! Lovely ZEROs

27-01-2023
Stefon Richards

The guys at Urban bike East have been very helpful on my journey on becoming a first time bike owner. They provided thorough information on how to be safe as possible when riding on the roads. Also they gave an in-depth breakdown on what safety gear to buy and what safety locks to get. Thanks Urban Bike East

27-01-2023
C K

Warranty claim here is a joke. Brake not working Well we cant tell if its covered under warranty. Pads fine master cylinder sprung. Bike within warranty Phoned described issue with rear master cylinder . Told It could be wear and tear and not covered and I could be charged for 70 quid an hour for diagnostic. Bike had only 1400 miles on it . Gladly m8 spanner fixed brake fluid leak and a air in hydraulic system Dont get scammed and buy from them I had a feeling they would find excuse to charge me whatever they feel .

27-11-2022