University College Hospital Grafton Way Building
University College Hospital Grafton Way Building is a renowned hospital located in London, England. The hospital offers a wide range of healthcare and medical services through its various departments. Patients can expect to receive top-notch medical care from highly skilled professionals. The hospital is committed to providing the best possible care to its patients and improving the overall health of the community.
Introduction to University College Hospital Grafton Way Building
University College Hospital Grafton Way Building is a state-of-the-art hospital located in the heart of London, England. Established in the early 19th century, the hospital has a rich history of providing high-quality healthcare and medicine to patients. What makes this hospital unique is its range of hospital departments, which include cardiology, neurology, and oncology, among others.Services & Products
University College Hospital Grafton Way Building offers a wide range of healthcare services to its patients. These include diagnostic testing, surgery, and rehabilitation services. Patients can also receive treatment for various medical conditions, such as cancer, heart disease, and neurological disorders.Location
University College Hospital Grafton Way Building is located in the bustling city of London. The area is home to a variety of businesses, including shops, restaurants, and cafes. Visitors can expect to experience the vibrant energy of the city while in the area. The hospital is conveniently located near public transportation options, including the Euston Square Underground Station, Warren Street Underground Station, and the Russell Square Underground Station.Benefits
Customers should choose University College Hospital Grafton Way Building because of its reputation for providing exceptional healthcare services. The hospital is staffed by highly trained medical professionals who are dedicated to providing personalized care to each patient. Additionally, the hospital is equipped with the latest medical technology, allowing for accurate diagnoses and effective treatments.Good to Know
Customers should be aware that University College Hospital Grafton Way Building may have longer wait times than other hospitals due to its popularity and reputation.Reviews
Customers have praised University College Hospital Grafton Way Building for its exceptional healthcare services and knowledgeable staff. Patients have reported feeling well-cared for and confident in the care they received.Amenities
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exam room -
laboratory
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pharmacy
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operating room
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radiology department
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emergency room
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intensive care unit
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outpatient clinic
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imaging center
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rehabilitation center
FAQ
What specific departments do you have in your hospital?
We have several departments in our hospital, including cardiology, oncology, neurology, orthopedics, pediatrics, and many more. Each department is staffed with highly qualified medical professionals who specialize in their respective fields.Can you provide information on the qualifications and experience of your staff in each department?
Our staff members are all highly trained and experienced professionals. They have completed extensive education and training in their respective fields and continue to stay up-to-date with the latest advancements in medical technology and treatment options.What services does each department offer and how are they different from other hospitals?
Each department offers a range of services tailored to meet the specific needs of our patients. For example, our cardiology department offers diagnostic testing, medication management, and surgical interventions to treat heart-related conditions. Our oncology department provides cutting-edge cancer treatments, including chemotherapy and radiation therapy, as well as supportive care services to help patients manage symptoms and improve their quality of life. Our departments stand out from other hospitals due to the expertise and dedication of our staff and the advanced technologies and treatment options we offer.How do you ensure patient safety and quality of care in each department?
Patient safety and quality of care are our top priorities. We adhere to strict protocols and guidelines to ensure that our patients receive the highest level of care possible. Our staff members undergo regular training and education to stay up-to-date with the latest best practices and technologies in patient care. We also have robust quality assurance programs in place to monitor and evaluate the quality of our services and identify areas for improvement.What is your policy for handling patient complaints or concerns regarding department services?
We take all patient complaints and concerns very seriously and have established processes in place to address them promptly and effectively. Patients and their families are encouraged to speak with their care team if they have any questions or concerns about their treatment or care. If they are unable to resolve their concerns with their care team, they may contact our patient relations department, which is dedicated to resolving complaints and ensuring patient satisfaction.Reviews
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KIK
Went for a CT scan and the service couldn’t be better! Simply wow Receptionist is professional and friendly Radiologist Tom was very kind
20-05-2023
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Ariona Emelie
This is going to be a very long review. This place is incredible, and the staff here? Even more incredible. I’ve been lucky enough to explore the 2nd 3rd and 4th floor and the staff are amazing. 3rd floor will always have a special place in my heart as I’ve spent most my time there these past couple months. The turnover is a shame but still some incredible nurses that I am not going to name incase I miss anyone 😂! The one person I would recommend for every young person going in is SASHA. We all get a little sad, Sasha will have you laughing and forgetting you have cancer. Really appreciate this place, gave me a second chance at life and helped me live.
06-05-2023
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Paulina Ogulewicz
From the moment I walked in for a a foot surgery I knew I was in the right hands. Every single staff member was beyond nice and understanding, from the lovely lady that showed me to my bed to the lady that escorted me out after the surgery. Special thanks to the anaesthesia team that kept me preoccupied and made it fun, and of course to my surgeon Dr. James Youngman who did an incredible job! Also, Charleen the nurse who looked after me post the procedure was incredibly friendly and professional. You are a star! Many many thanks!
27-01-2023
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b beno
27-05-2022
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Max Lex
The worst experience had with this hospital Avoid ( maybe they like that ) I had an appointment at this hospital for nasal obstruction operation and after they checked me in for day surgery I was happy to see a nice place with very modern and a complete clean which I liked Took my gown and surgery clothes and special socks and Start waiting with a nice feeling that I’ll be treated correctly Not easy … and why ? -They have lost somewhere my COVID negative test and I had to dress and wait in another room until they found it - came back in the room dressed again in special clothes - they kept me without informing me what is happening and how long I have to wait for the surgery ( that was booked for 1 pm ) and even after the due time no one didn’t bother to tell me how long will take -they came around half past 2 and said that somehow it’s “ little bit “ late and agreed as 4pm I’ll be in the theatre for surgery - at 4 :30 someone came an told me that “I have bad news “ I’m not gonna be operated that day ! After asking why “they said “ we are short on staff “ we can offer you a next appointment after a month !… ———- Imagine how bad they treating people ! What a nightmare to wait such a long time and also to have self isolating before surgery and no water no food , not even doctors ! That’s the way how NHS is working ! Well done guys …I’m sure you paid your staff and doctors to keep me like this , maybe that’s why NHS is working so great ! You must be ashamed for what you did to me !
27-05-2022
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GS
My son has received proton beam therapy at this world-class treatment centre. Words just can’t describe how wonderful the facilities, and most importantly the people, are at this life-saving place. From the wonderful security staff, always smiling and asking how the patients are every day, keeping us safe not just from obvious danger but also the real risk of infection (Covid), to the “hidden” staff who keep the place spotless, the reception/concierge staff who know each patient by name and sight, the world-class clinicians - doctors, nurses, radiographers, and everyone else, they all merge to form one amazing team. We attended for six weeks of treatment, five days a week, and each and every one of the above members of staff made it so much easier than it would otherwise have been. It is truly humbling to witness the NHS at its most finest - and the 1 Grafton Way Building, and especially the PBT facility, epitomises the NHS at its finest. Keep up the truly amazing work you guys do.
27-05-2022
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M Cartwell
Stunning new building. There a few places with such lovely and comfortable waiting areas. It is very organised, security and reception are friendly, welcoming and helpful. There is a prayer room and an “oasis” room which is labelled shown as a multi faith room. The restrooms are all very clean and attended to.
27-05-2022
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Angkelbuds
World class Facility and Staff!
27-05-2022
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Louise Voraujan
Mohammad the robot is a self cleaning machine. I asked, they explained to me.
27-05-2022
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Muhammad Haque
After long time visiting the UCLH and of course, the very first time accessing services at the new Grafton Way Building - opened for public only months earlier in April 2021! When you enter - you will be at the Atrium with very high roof and beautiful artworks hanging! Welcome Desks, Imagine Desks, Toilets, 🚻 ♿ Disabled Toilets, Baby Changing Area, Multi-Faith Room, Prayer Room, Ritual Cleaning are some of the services/facilities can be found in the Atrium! Aesthetics are beautiful! Hope that the Departments and Hospital Resources are being utilised effectively by learning from existing buildings and taking these into considerations during planning! This is more important than the aesthetics in my view! And the following experience proves my point beautifully! Main entry was through a revolving door and there was a side entrance for Wheelchair Access to the building! Very unfortunately, there was no button to open the side entrance apart from access card! Patients do not have access card and there should have been a button or automatic opening/closing function! During my visit, I was waiting and waiting - couldn't open the side entrance and not knowing what to do - then the security saw me and came to open the door! Really surprised that newly built building didn't have a button or automatic options for Wheelchair ♿ Access! Exiting the building was smooth as there was an exit button opening the side entrance! I was amazed to see a robot 🤖 by the entrance but couldn't establish what the robot was for! 😔 😲 🤨 😔
27-05-2022
