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Dry Cleaners, Luggage Repair Services, Sewing & Alterations, Tailoring Alterations, Leather Repair Services

Universal Tailor

Universal Tailor is a company based in Stourbridge, England that specializes in a variety of household and clothing services. Their services include dry cleaning, leather repair, luggage repair, sewing and alterations, and tailoring alterations. They are dedicated to providing high-quality services to their customers and ensuring their satisfaction. Universal Tailor is a reliable and trustworthy option for all your household and clothing needs.

Introduction to Universal Tailor

Universal Tailor is a family-owned business that has been operating for over 20 years. The company's purpose is to provide high-quality tailoring alterations and other household services to its customers. What makes Universal Tailor unique is its commitment to providing personalized services to each customer, ensuring that their needs are met and their expectations are exceeded.

Services & products

Universal Tailor offers a wide range of services, including dry cleaning, leather repair services, luggage repair services, sewing and alterations, and other household services. Customers can buy clothing and fashion items, and they can also bring in their own items for alterations or repairs.

Location

Located on High St in Stourbridge, England, Universal Tailor is situated in a bustling area filled with various businesses and shops. Customers can expect to experience a vibrant and lively atmosphere when visiting the area. The three closest public transportation options are the Stourbridge Town Station, the Stourbridge Interchange, and the Stourbridge Junction Station, all within a mile of the shop.

Benefits

Customers should choose Universal Tailor because of the company's dedication to providing high-quality services. The staff is knowledgeable and experienced, ensuring that each job is done correctly and efficiently. Additionally, the company offers affordable prices and a quick turnaround time, making it a convenient option for customers who need alterations or repairs done quickly.

Good to know

Customers should be aware that Universal Tailor only accepts cash payments at this time. They should also note that the company is closed on Sundays.

Reviews

Customers rave about the exceptional service they receive at Universal Tailor. They appreciate the staff's attention to detail and their willingness to work with each customer to ensure their needs are met. Overall, customers highly recommend Universal Tailor for all their tailoring and household services needs.

Amenities

  • amenity
    alterations
  • amenity
    tailoring
  • amenity
    hemming
  • amenity
    patching
  • amenity
    zipper repair
  • amenity
    button replacement
  • amenity
    mending
  • amenity
    resizing

FAQ

What types of garments do you specialize in cleaning?

We specialize in cleaning all types of garments, including suits, dresses, shirts, and more. We also offer specialized cleaning services for delicate fabrics such as silk and cashmere.

How long does the repair process typically take?

The repair process time can vary depending on the type and extent of the repair needed. We strive to complete repairs as quickly as possible without sacrificing quality. We can provide an estimate of the repair time once we have assessed the item.

What type of alterations do you specialize in?

We specialize in a wide range of alterations, including hemming, resizing, and restyling of clothing items. We also offer alterations for formal wear such as wedding dresses and suits.

What is your turnaround time for cleaning and pressing?

Our turnaround time for cleaning and pressing typically ranges from 1-3 days depending on the volume of items we receive. We offer same-day service for urgent requests, and we can provide an estimated completion time when you drop off your items.

Do you offer any guarantees or warranties on your alterations?

Yes, we stand behind the quality of our work and offer a satisfaction guarantee on all alterations. If you are not completely satisfied with the alterations, we will work with you to make any necessary adjustments to ensure your satisfaction.

Reviews

  • Jane Jones

    Quick efficient service ...reasonably priced

    27-04-2023
  • Christina Horton

    Excellent repair to husbands leather motorcycle jacket, that the zip had broke on. Fixed wonderfully and as new now. Can't complain, highly recommend to all

    27-10-2022
  • Dominic “Draykos” Morgan

    Asked to have trousers lengthened, but they ended up being shorted due to a misunderstanding. However, they were able to be rectified in the end and was very happy with the results.

    27-05-2022
  • Kerry Clifton

    I had another great service

    27-05-2022
  • Hammad Naveed

    27-05-2022
  • Sarah Poultney

    Had a few alterations done here and they've all been superb and very reasonably priced too. Happy to recommend and shall definitely use in the future.

    27-05-2022
  • sw

    superb alterations on my skirts, dresses and even fur hats , which always need reducing in size to a firmer fit, First class in everyway , very pleasant and helpful and 100% delighted with alterations to my clothes.

    27-05-2018
  • Zahra Sohrabi

    27-05-2016