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Elevator Services

Unique Lifts

Unique Lifts is a company based in Sidcup, England that specializes in elevator services for the building and construction industry. Their team of experts is dedicated to providing unique and innovative solutions to meet their clients' needs.

Introduction to Unique Lifts

Unique Lifts is a UK-based company that specializes in elevator services for building and construction purposes. The company was founded in 2008 by a team of experienced professionals who saw a need in the industry for high-quality, reliable elevator services. What sets Unique Lifts apart from other companies in the same industry is their commitment to providing customized solutions for each of their clients, ensuring that their elevators are both functional and aesthetically pleasing.

Services & Products

Unique Lifts offers a range of elevator services, including installation, maintenance, and repair. They specialize in bespoke lift design, providing their clients with customized elevator solutions that are tailored to their specific needs. Additionally, the company offers a range of elevator accessories, such as lift interiors, lighting, and control panels.

Location

Located on Granville Road in Sidcup, Unique Lifts is situated in a bustling commercial area in the south-east of London. The area is home to a variety of businesses, including shops, restaurants, and offices. Customers can expect a vibrant and diverse atmosphere in the area, with plenty of amenities and attractions nearby. The company is conveniently located near several public transportation options, including Sidcup train station (0.5 miles away), Blackfen Road bus stop (0.2 miles away), and Halfway Street bus stop (0.3 miles away).

Benefits

Customers should choose Unique Lifts because of their commitment to quality and customer satisfaction. The company has a team of experienced professionals who are dedicated to providing their clients with the highest level of service possible. They use only the best materials and equipment, ensuring that their elevators are safe, reliable, and long-lasting. Additionally, Unique Lifts offers competitive pricing and excellent customer support, making them a top choice for elevator services in the UK.

Good to know

Customers should be aware that Unique Lifts only provides elevator services for building and construction purposes. They do not offer residential elevator services or maintenance for elevators that were not installed by their team.

Reviews

Customers have raved about the quality of service provided by Unique Lifts. They praise the company for their attention to detail, personalized service, and high-quality materials. One customer wrote, "Unique Lifts provided us with a customized elevator solution that was perfect for our building. The team was professional, friendly, and efficient, and the elevator is working perfectly. We couldn't be happier with their service."

Amenities

  • amenity
    emergency service
  • amenity
    maintenance service
  • amenity
    repair service
  • amenity
    installation service
  • amenity
    modernization service
  • amenity
    inspection service
  • amenity
    customization service
  • amenity
    consultation service
  • amenity
    remote monitoring service
  • amenity
    accessibility service
  • amenity
    safety service
  • amenity
    energy-efficient service
  • amenity
    warranty service
  • amenity
    parts supply service

FAQ

What types of elevators do you offer and what are their features?

We offer a range of elevators including passenger, freight, and accessibility elevators. Our elevators come equipped with advanced safety features such as emergency stop buttons, door sensors, and interlocks, as well as energy-saving features like LED lighting and standby modes.

How do you ensure elevator safety and what measures do you have in place for emergencies?

We prioritize elevator safety by conducting regular inspections, maintenance, and testing to ensure all systems are functioning properly. In case of emergencies, our elevators are equipped with emergency phones, fire-rated doors, and backup power supplies. Our staff is also trained to handle emergency situations and respond promptly.

What is your elevator maintenance program and how often do you schedule maintenance?

We offer a comprehensive maintenance program that includes regular inspections, cleaning, and testing to ensure optimal elevator performance. The frequency of maintenance depends on the type of elevator and its usage. We schedule maintenance at a time that is convenient for our clients to minimize disruptions.

What is the cost of your elevator services and do you offer any payment plans?

The cost of our elevator services depends on several factors, including elevator type, installation location, and maintenance requirements. We provide customized quotes based on each client's needs and budget. We do offer payment plans to make our services more affordable and accessible.

How long does it typically take for installation or repair services to be completed?

The duration of installation or repair services varies depending on the type of elevator and the extent of work required. Our team works efficiently to complete projects in a timely manner while ensuring high-quality workmanship. We provide clients with estimated timelines and keep them informed throughout the process.

Reviews

  • Steve Potter

    I am a voluntary director at Keephatch House, 35 apartments, in Wokingham. There are 2 lifts in this building. Unique lifts were introduced to us several years ago by John Mortimer Ltd., part of the Encore Property Estates Management group. The service that has been provided by the Unique engineers is constantly at the highest level and with the support of the internal team, managers and Directors we all achieve great results in maintaining our lifts at Keephatch House. A recent prime example of the usual friendly, professional work carried out here at Keephatch by Unique ensured that both myself and JM were kept informed of a maintenance issue which required additional parts to be ordered following a regular service call. The engineer and his assistant finished very late that Friday afternoon but had time to brief myself on the situation before leaving for home on a two hour journey. Not too many contractors have my mobile number but I trust the Unique guys and in this instance the Unique engineer messaged me at 8.37pm on that Friday evening in his own time to update me that he had contacted his manager to advise which parts were required and to let me know "Unique were on the case" We truly appreciate this level of communication and dedication that this and previous Unique engineers and the Unique team have provided at KH. Working with contractors such as the Unique team ensures that we all consistently are on top of the game. Thanks guys. Steve, Keephatch House Ltd.

    18-03-2023
  • David Taylor

    I’m the director of a RTM company with four lifts in East London. Unique took over our maintenance contract from Otis in 2016. They had competitive pricing and were keen to win the business. The first year was great. They helped resolve a few issues. Subsequent years were less impressive, their quotes were not competitive and by 2019 I cancelled our contract. From Jan 18 to Aug 19 we had 50 engineer call outs (costing £7.8k). Since moving in Jan 2020 we have had one engineer repair visit in five months. The new maintainer resolved our long term issues. Our lifts now run much smoother. I’m looking forward to lowering my lift budget next year.I will not use Unique again.

    18-02-2023
  • Jerome Russel Lewis

    Excellent customer service and response, speedy call outs and knowledgeable staff. Ive dealt with UNIQUE Lifts for over two years and they are far better than the other companies we have had contracts with . Ive spoken to everyone from customer service to technicians to the managing director and all have been extremely helpful and supportive.

    18-01-2023
  • Sammi Rich

    Unique Lifts have always provided us with great service. As property managers it is very important we have reliable contractors and Unique go above and beyond this. They are very easy to get hold of and attend for repairs and inspections extremely quickly. Lift maintenance can be very stressful due to the importance of the health and safety aspect but Unique take the pressure off tenfold with their expert knowledge and abilities, help and excellent service. Thank you!!

    18-11-2022
  • Payam Khatiri

    I have been using Unique lifts for many years now and they have been nothing short of excellent. The company it self is very easy to deal with and understanding with call outs, faults and servicing. The engineers are also very professional and experienced so that my lift works efficiently all year round with no breakdowns. i can not recommend Unique lifts highly enough.

    18-11-2022
  • zzzKellan Elkins

    I have worked with Unique Lifts to manage lifts at some of my sites for nearly 2 years now. They are a fantastic lift company to work with and make my life as a property manager easier. I can't recommend them enough!

    18-11-2022
  • Roseanne Newman

    Have been using Unique lifts for a while now for various sites I manage. Always extremely helpful, very responsive, effective, efficient and staff are very polite. Would highly recommend, thank you :)

    18-11-2022
  • Alex Whiting

    Unique maintain the elevators in my block. The elevators seem less reliable since taking over.

    18-10-2022
  • Roni Ward

    I am a managing agent and have been working alongside Unique Lifts and they are very helpful. They attend to jobs quickly and are always happy to explain any faults in detail. I would recommend Unique lifts.

    18-10-2022
  • Patrick Duff

    Thank you to Reg and the team for there recent communication In relation to the problems and their proficiency in fixing our elevator

    18-07-2022