Unicorn Stairlifts
Unicorn Stairlifts is a company that specializes in providing elevator services and stair contractors. They are located in Keighley, England and are involved in the building and construction industry. Unicorn Stairlifts is committed to providing high-quality services to their clients and ensuring their satisfaction.
Introduction to Unicorn Stairlifts
Unicorn Stairlifts is a UK-based company that specializes in providing elevator services and stair contractors for people with mobility challenges. Founded in 1999, Unicorn Stairlifts has a long history of helping people regain their independence by providing high-quality stairlifts. What makes this company unique is their commitment to providing personalized service and solutions that fit each customer's unique needs.Services & products
Unicorn Stairlifts offers a range of services to their customers, including stairlift installations, maintenance, and repairs. They also provide custom stairlift solutions to fit any type of staircase, whether it be straight, curved, or spiral. Customers can choose from a variety of stairlift models, including both new and reconditioned options.Location
Unicorn Stairlifts is located in Keighley, a town in West Yorkshire, England. The area is known for its manufacturing history and is home to a number of building and construction businesses. Customers can expect a friendly and welcoming atmosphere in Keighley, with plenty of shops and restaurants to explore. The closest public transportation options to Unicorn Stairlifts are the Keighley Bus Station (0.5 miles), Keighley Train Station (1.1 miles), and Steeton and Silsden Train Station (3.6 miles).Benefits
Customers should choose Unicorn Stairlifts because of their commitment to providing personalized service and solutions that fit each customer's unique needs. They also offer a range of stairlift models to choose from, including both new and reconditioned options. Their experienced team of professionals is dedicated to ensuring that each installation is completed quickly and efficiently, with minimal disruption to the customer's home.Good to know
Customers should be aware that Unicorn Stairlifts only operates within the UK, and their services are only available to customers within their service area. They also offer financing options to make their stairlifts more accessible to customers who may not be able to afford the full cost upfront.Reviews
Customers rave about the personalized service they receive from Unicorn Stairlifts, with many praising the knowledgeable and friendly staff. Customers also appreciate the quick and efficient installation process, with many reporting that the installation was completed in just a few hours. Overall, customers highly recommend Unicorn Stairlifts for their high-quality products and exceptional service.Amenities
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installation service -
customization service
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consultation service
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handicap accessibility
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quality materials
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professional staff
FAQ
What types of elevators do you offer and what are their features?
We offer a variety of elevators including straight, curved, and outdoor stairlifts. Our elevators come with features such as comfortable seating, easy-to-use controls, and safety sensors to detect obstacles.How do you ensure elevator safety and what measures do you have in place for emergencies?
We take elevator safety seriously and have several measures in place such as safety sensors, emergency stop buttons, and battery backup systems. In case of emergencies, our elevators also have emergency lowering functions and we have a 24/7 emergency service available.What is your elevator maintenance program and how often do you schedule maintenance?
We offer regular maintenance programs for our elevators which includes inspections, cleaning, and necessary repairs. The frequency of maintenance depends on the type of elevator and its usage, but we typically schedule maintenance at least once a year.Can you provide examples of stair designs you have completed in the past?
Yes, we have completed a variety of stair designs in the past including straight, curved, and spiral staircases. We also offer customization options to fit the specific needs and preferences of our clients.Do you offer any warranties or guarantees on your stair installation services?
Yes, we offer warranties on our stair installation services which vary based on the type of staircase and the materials used. We also provide guarantees on the quality and workmanship of our installations.Reviews
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David King
Contacted this company after we needed a stairlift in order to get my elderly mum out of hospital. A lady came to measure up, gave us some options but no hard sell. Fitted and working within 48 hours of ordering with a 12 month warranty. A refurbished unit that looks good, does the job and folds away neatly if not needed. They even removed an additional hand rail we had previously fitted no quibble. Very professional service and an excellent company to deal with.
30-12-2022
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Jackie Furbey
Excellent Company to deal with. Brochure sent, gentleman came out to measure up and quote the price. No hard sell from him or hidden extra charges and the fitter came this morning to fit it within 1 hour and explained everything in detail. All this done in less than a week. Brilliant service - would highly recommend them..Thank you.
30-06-2022
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Raymond Davidson
Absolutely brilliant all round service.Stairlift fitted by Andy,a true professional.Would really recommend.On behalf of myself and my partner Monica for whom the lift was fitted THANK YOU.!! ,
30-05-2022
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M F
Have just moved my mum into a care home and we need to sell her house to pay for her care. Every company I spoke to would not or would charge to remove her stair lift. Unicorn not only removed the lift very quickly but even gave us a bit of cash! Excellent service, quickly delivered - especially appreciated given the circumstances. If I ever need one myself I wouldn't even look at the big companies - Unicorn everytime! 😁
30-05-2022
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Julie Bateson
Unicorn Stairlifts were recommended to us by a friend. They didn’t disappoint. All the staff, from initial telephone enquiry to final fitting, were friendly, professional and offered excellent service. The whole process took 5days! and the cost was very reasonable. Well done and thank you.
30-05-2022
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nigel adams
We didn't buy a Stairlift from Justin at Unicorn Stairlifts. But I am still going to write him a glowing review. We had made an offer to buy a house but the stairs had a sharp turn at the top. Justin sent Lynn out and looked at the measurements carefully. His recommendation was that he could legally fit a stairlift but it would be very tight at the top and not safe for our young children. It broke our hearts to not buy the house but Justin was right. Another salesman may well have put a sale before my family's safety. Justin showed his true integrity and we will 100% buy from him when the right house comes along.
30-05-2021
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Tina Grant
Unicorn stairlift have provided a fantastic service from day one and have given my Mum the freedom of her home back! I cant recommend their service enough ! Value for money ! Friendly and helpful ! I would highly recommend them!
30-05-2021
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Laurence Tracey
Lynn came from Unicorn Stairlifts to explain which lift would be most beneficial, no hard sell just the necessary information, I signed up for a Brookes 130 lift, I was informed it would be 3/5 working days, it arrived on the 4 day. It was fitted,. explained and demonstrated he .made sure I was comfortable with it, he then cleared everything up, gave it a good sanitising, again made sure I was comfortable with it. All I can say if you need a chairlift I would certainly recommend Unicorn Stairlifts, I have certainly been more comfortable going up and down the stairs, thank you Unicorn for a job well done.
30-05-2021
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James Scott
Our stairlift broke down at 2 am Monday 11 May, I called Unicorn at 8 am, got an answering service but Chris called me back within 5 minutes. I explained the problem and he said an engineer would be with us today. Less than 90 minutes later, Luke arrived. He has service our lift before so we knew him. He was diligent in maintaining social distancing, diagnosed the problem and fixed it in a short time. He offered us the chance to change the batteries and replace a joystick which was cracked but still working. We had this work done very quickly. Luke thoroughly cleaned and disinfected the entire machine before he left and he even disinfected our front door knob on both sides as he left. This is a company that understands good customer service and Luke is a fantastic ambassador for Unicorn - Highly recommended.
30-05-2020
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Lisa Roebuck
Just like to thank the team at Unicorn for a faultless, professional installation of our elderly Aunties stairlift. Luke who carried out the installation is a credit to the company.
30-05-2020
