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Telephone Companies

Ucall Telecom Ltd

Ucall Telecom Ltd is a telecommunications company based in Redditch, England. They specialize in providing telephone services to their customers. As one of the leading telephone companies in the United Kingdom, Ucall Telecom Ltd is committed to providing high-quality services to their clients.

Introduction to Ucall Telecom Ltd

Ucall Telecom Ltd is a telephone company based in Redditch, England. The company was founded in 2004 with the purpose of providing top-notch telecommunications services to customers. Ucall Telecom Ltd prides itself on being customer-focused and providing personalized services to meet the unique needs of each client. One unique aspect of the company is its commitment to using the latest technology to provide reliable and efficient services to its customers.

Services & Products

Ucall Telecom Ltd offers a wide range of telecommunications services, including business phone systems, VoIP solutions, SIP trunks, broadband services, and mobile solutions. Customers can also buy a range of products from the company, including desk phones, headsets, and conferencing equipment. The company provides tailored solutions to meet the specific needs of each customer, ensuring that they get the best possible service.

Location

Ucall Telecom Ltd is located on Heming Rd in Redditch, England. The area is primarily industrial, with a mix of factories, warehouses, and offices. There are several public transportation options near the company, including the Redditch train station (1.2 miles away), the Redditch Bus Station (1.5 miles away), and the National Express coach station (2.1 miles away).

Benefits

Customers should choose Ucall Telecom Ltd because of the company's commitment to providing personalized services and using the latest technology to ensure reliable and efficient services. Ucall Telecom Ltd has a team of experienced professionals who are dedicated to providing excellent customer service and ensuring that each client's specific needs are met.

Good to know

Customers should be aware that Ucall Telecom Ltd requires a minimum contract term of 12 months for most of its services. However, the company does offer flexible contract terms for some services, such as broadband.

Reviews

Customers have given Ucall Telecom Ltd positive reviews for its excellent customer service, reliable services, and tailored solutions. Many customers have also praised the company's use of the latest technology to provide efficient and effective telecommunications services.

Amenities

  • amenity
    voicemail
  • amenity
    call forwarding
  • amenity
    call waiting
  • amenity
    text messaging
  • amenity
    data plan
  • amenity
    international calling
  • amenity
    network coverage
  • amenity
    phone insurance
  • amenity
    phone upgrade
  • amenity
    online account management

FAQ

What type of phone services do you offer?

We offer a range of phone services, including landline, mobile, and broadband services. Our landline services include unlimited local and national calls, while our mobile services include various plans with different data and call allowances. Our broadband services offer a range of speeds and packages to suit different needs.

What are your prices and fees for phone services?

Our prices and fees for phone services vary depending on the type of service and package you choose. We offer a range of packages to suit different needs and budgets, with prices starting from as low as £10 per month for some mobile plans. We also have various fees for things like installation, line rental, and equipment rental, which can be found on our website or discussed with our customer service team.

What is your customer service availability?

Our customer service team is available 24/7 to assist with any queries or issues. You can contact us via phone, email, or live chat on our website. We also have a comprehensive FAQ section on our website that may help answer some common questions.

Do you offer any additional features or packages for phone services?

Yes, we offer a range of additional features and packages for our phone services. These include international calling plans, call forwarding, voicemail, and more. We also have various packages that bundle different services together, such as landline, mobile, and broadband services.

What is your contract or agreement policy?

Our contract or agreement policy varies depending on the type of service and package you choose. Some of our services require a minimum contract period, while others are offered on a month-to-month basis. We recommend checking the terms and conditions for each service or package before signing up. We also offer a 14-day cooling-off period for new customers, during which you can cancel your service without penalty.

Reviews

  • Eltze Estates

    Excellent service from the start to the install and at a good price. You call them up and they are genuinely pleased to hear from you and resolve any issues. A refreshing approach. Definitely recommended. Bob Eltze

    23-05-2023
  • Sarah Bowron

    Fantastic job carried out to a very high standard, saving us both time and money. Can't recommend highly enough and so refreshing to have a personal service with face to face contact.

    13-05-2023
  • martin peel

    I feel that this is a well run SME. Ucall installed a comprehensive CCTV system in my pub. Internal & external. I changed a few things & added a camera later - all professionally accommodated. Good aftercare. Always quick to return calls/emails. Independent & local, which I find usually works best for business.

    27-02-2023
  • Kiran Sharma

    We have been using Ucall Telecom Ltd for a number of years now and have been very happy with their outstanding service. I would very happily recommend Ucall Telecom Ltd for any business that is looking for a company that provides fantastic customer service.

    27-01-2023
  • Kathleen Leeson

    Excellent service - some issues during installation but Ucall worked quickly and effectively until they were resolved

    27-01-2023
  • Mat Howarth

    Great guys. Competitively priced. The switch over was seamless and well organised from start to finish. I would definitely recommend!

    27-01-2023
  • Collete Ewens

    Professional, prompt and affordable! I can highly recommend Ucall to any business. Collete - Dallas Consultancy

    27-01-2023
  • Dan

    27-09-2022
  • Richard Hatfield

    We have had our telecoms with Ucall now for many Years they have always supplied us with a prompt and reliable service. If ever there is a problem it is dealt with promptly and efficiently. I would recommend them to anyone in the market for a new system. We have recently been swapped over to a digital System and so far it has performed faultlessly.

    27-05-2022
  • Nathan McLaughlin

    NHM Accounts & Bookkeeping Ltd UCall are an exceptional telecoms supplier. Nothing is to much trouble, the team are friendly & professional. Not only was we promised a price match they went one step further and we make a monthly savings on our bills. Highly recommend to anyone looking for an easy and efficient switch over.

    27-05-2022