U S A A Ltd
U S A A Ltd is a financial institution based in London, England. They specialize in providing auto insurance and other insurance services to their clients. As one of the leading insurance agencies in the United Kingdom, U S A A Ltd is committed to delivering high-quality insurance products and financial services to their customers. Their team of experienced professionals is dedicated to ensuring that their clients receive the best possible coverage and support. Whether you are in need of auto insurance or other types of insurance, U S A A Ltd is here to help.
Introduction to U S A A Ltd
U S A A Ltd is a financial institution and insurance company that was founded in the United States in 1922. The company was originally created to provide auto insurance to members of the military, but has since expanded to offer a variety of financial services and insurance products to both military and non-military customers. What makes this company unique is its focus on serving military members and their families, as well as its commitment to excellent customer service.Services & Products
U S A A Ltd offers a wide range of financial services and insurance products, including auto insurance, home insurance, life insurance, and banking services. Customers can also invest in stocks, mutual funds, and other investment products through the company.Location
U S A A Ltd is located on the 4th floor of Fitzwilliam House on St Mary Axe in the heart of London's financial district. The area is home to many other financial institutions and insurance agencies, as well as restaurants, cafes, and shops. Customers can expect a bustling and fast-paced environment in this area. The closest public transportation options are Liverpool Street Station, which is 0.3 miles away, Bank Station, which is 0.4 miles away, and Aldgate Station, which is 0.5 miles away.Benefits
Customers should choose U S A A Ltd because of the company's expertise in serving military members and their families, as well as its commitment to providing excellent customer service. The company also offers a wide range of financial services and insurance products, which makes it a convenient one-stop-shop for customers who are looking for multiple financial products.Good to Know
Customers should be aware that U S A A Ltd primarily serves military members and their families, but also offers its services to non-military customers. The company also has strict eligibility requirements for some of its products, such as auto insurance.Reviews
Customers have generally had positive experiences with U S A A Ltd, citing the company's excellent customer service and expertise in serving military members and their families. However, some customers have reported difficulty with the company's eligibility requirements for certain products.FAQ
What types of coverage options does your auto insurance agency offer?
We offer a variety of coverage options for auto insurance including liability, collision, comprehensive, personal injury protection, and uninsured/underinsured motorist coverage. We also offer add-ons like roadside assistance and rental reimbursement. Our agents can work with you to customize a policy that fits your needs and budget.What is the claims process like if I need to make a claim?
Our claims process is easy and straightforward. You can file a claim online, through our mobile app, or by phone with one of our claims representatives. We'll guide you through the process and keep you updated on the status of your claim. We strive to resolve claims as quickly as possible, typically within a few days to a week depending on the complexity of the claim.Do you offer any discounts or incentives for safe driving, low mileage, or other factors?
Yes, we offer a range of discounts and incentives for safe driving, low mileage, good grades for students, and more. We also offer discounts for bundling multiple policies, such as auto and home insurance. Our agents can review your policy and let you know what discounts you may be eligible for.What is the interest rate on your savings accounts?
As an auto insurance agency, we do not offer savings accounts. However, we do offer a range of financial services including banking, investing, and retirement planning. Our agents can discuss these options with you to help you meet your financial goals.What is your claims process and how quickly can I expect a resolution?
Our claims process is designed to be easy and efficient. You can file a claim online, through our mobile app, or by phone with one of our claims representatives. We'll guide you through the process and keep you updated on the status of your claim. We strive to resolve claims as quickly as possible, typically within a few days to a week depending on the complexity of the claim.Reviews
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Midder66
By far the worst company I have ever had to deal with and I plan to never deal with them again. Insurance prices are horrible their system for lock outs is impossible to fix and they dont respond. Its like they dont want people to pay them.
27-02-2023
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Jason Glore
27-01-2023
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Tristan Howey
27-12-2022
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Mike Dixon
If I could give them zero stars I would. I am travelling in Europe for 3 months. I decided to utilize my USAA Visa card because there are no foreign transaction fees. I advised USAA that I would be travelling and using that card. USAA keeps denying transactions. USAA has blocked my card. There has been no fraudulent transactions to my account. When you have no working phone in England there is no way to contact USAA except through Facebook and they haven't responded. Their automated chat on my USAA webpage sux. It sends me in a loop. They have made no attempt to contact me through my member page. I have tried to unblock my card and all my attempts have been fruitless. It is very embarrassing to constantly have your card denied and to have no recourse with them. I have car/motorcycle insurance through them and when I get back to the States I will find another insurance provider and cancel their card. Do not rely upon USAA and their Visa card when travelling abroad. Lesson learned.
27-07-2022
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Julio Lamar
Trash. Most difficult agent to get a live agent. It's easier to call Ryan Air
27-05-2022
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Guennadi Antonov
Critical: Quality
27-05-2021
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A Google User
USAA has been really helpful with my needs, but today I had probably the best conversation I've ever had with USAA while discussing my insurance policy with Marni. She was really helpful making me feel at ease with any questions I had.
27-05-2021
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SexyManBeast
USAA Insurance, from my experience, is much like John Wayne Gacy. Instead of going after young boys, however, it is servicemembers wallets that are left with the large gaping holes. Unfortunately, they hold the monopoly over auto insurance for US military members stationed abroad, and I have no choice but to do business with them. Would definitely not recommend having anything to do with them if you can help it.
27-05-2020
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Joe Cumiskey
Customers are given false information with such Authority the information is perseved to be true. Vehicles being advised to be brought to the so called preffered repair shop risk having voided Ext Warranty and service plans as these workshops dont necessarily do better quality work, they just work cheaper for USAA.
27-05-2020
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Johnny DeHoyos Jr
27-05-2020
