TWS
TWS is a building and construction company based in Leeds, England. They specialize in sunroom contracting services and are committed to providing high-quality workmanship. With their office located in Unit 14b, Empress House, Newhold, Garforth, they are conveniently located to serve clients throughout the area. TWS is dedicated to delivering exceptional customer service and ensuring that each project is completed to the highest standards.
Introduction to TWS
TWS is a company based in Leeds, England that specializes in building and construction services. Established in 2003, the company has a history of providing high-quality services to its customers. What makes TWS unique is their specialization in sunroom contractors, offering unique designs and styles to meet their customers' preferences.Services & Products
TWS offers a variety of services ranging from sunroom installations to home renovations. They specialize in building sunrooms that are customized to the customers' preferences, ensuring that each sunroom is unique. Additionally, they offer construction services such as roofing, siding, and window installations.Location
TWS is located in Garforth, Leeds, a bustling area with a mix of residential and commercial buildings. The area is home to several businesses, including restaurants and retail shops. Customers can expect a vibrant atmosphere and a range of amenities in the area. The company is conveniently located near several public transportation options, including the Garforth train station, which is only 1.5 miles away.Benefits
Customers should choose TWS for their expertise in sunroom installations, their commitment to high-quality services, and their attention to detail. The company works closely with customers to ensure that their vision is brought to life while adhering to strict safety standards and regulations.Good to Know
Customers should be aware that TWS may experience high demand during peak seasons, so it is important to book their services well in advance to avoid any delays.Reviews
Customers have praised TWS for their professionalism, expertise, and exceptional services. Many have noted that the company exceeded their expectations and delivered on their promises. Overall, TWS has a strong reputation in the industry and has earned the trust and loyalty of their customers.Amenities
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free consultation -
design service
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installation service
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customization
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warranty
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on-site measurement
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quality materials
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energy efficiency
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expertise
FAQ
What types of sunrooms do you specialize in?
We specialize in various types of sunrooms including, but not limited to, three-season sunrooms, four-season sunrooms, solariums, and patio enclosures. Our team can also work with you to create a custom sunroom that fits your specific needs and preferences.Can you provide references from previous customers?
Yes, we are happy to provide references from our previous customers. We take pride in our work and the satisfaction of our customers is our top priority. You can also check out our website and social media pages to see some of our previous projects and customer reviews.What is the estimated timeline for the construction of a sunroom?
The timeline for the construction of a sunroom can vary depending on the size, complexity, and specific requirements of the project. However, we always strive to complete the project in a timely and efficient manner while ensuring that the quality of work is not compromised. We can provide you with a more accurate estimate once we have assessed your project.Do you offer any warranties or guarantees on your sunroom installations?
Yes, we offer a warranty on both the materials and the installation of our sunrooms. We stand behind our work and want you to have complete peace of mind with your investment. We will provide you with all the details of the warranty before the start of the project.Can you provide a detailed breakdown of the costs associated with a sunroom installation?
Yes, we can provide you with a detailed breakdown of the costs associated with your sunroom installation. We will provide you with a comprehensive quote that includes all the materials, labor, and any additional costs associated with your project. We are committed to transparency and ensuring that you are fully informed before making any decisions.Reviews
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Lisa Edwards
Absolutely disgusted in this company!! We had a conservatory roof put on in 2016 they have been back 4 times for leaks , now have another leak and all the phone numbers to the company don't exist!!! So you cannot get hold of them anymore...I will be talking to trading standards and taking them to court.....cowboy company....
27-04-2023
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Mark Coleman-street
Great product but terrible after sales had a solid roof fitted in August still waiting for snagging completion and being signed off. Its impossible to get in contact with the company as it goes through a call center???
27-01-2023
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Danielle Payne
This review isn’t about their work, this is about their dangerous driving. Drives incredibly unsafely in a 20 mph area clearly speeding and over taking when not safe to do so. You’re a branded business not an F1 driver.
27-01-2023
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David Collins
It did not begin well with the workmen damaging window sills with their tools But this was sorted quickly and TWS paid for the repainting once they had finished BEWARE you cannot speak to TWS directly and have to hope the message left with a call centre gets a response- thats how they avoid discussing your problems !!! They are very money minded with all workmen asking for a payment before they start work You CANNOT PAY by credit card so again no way to claim your money back if there is a problem! The LEAKS began when it rained !! Small at first - see photo 1 then pouring in - video 1 It took 2 weeks to organise their surveyors visit - then cancelled as he was “ill” Complaining and saying we would leave them a negative review resulted in an instant nasty call from Tony the co owner But it did get their electrician out to disconnect the ceiling spotlights where water was coming through! A week later the surveyor appeared and when asked if he was well now as he was unwell and could not come earlier, he looked surprised saying he’d not been unwell and was now the firms only Surveyor as the other had left as had other office staff leaving only one in the office! The outcome of his visit was to confirm our own roofers report that the TWS workman had not properly sealed the new conservatory roof to the house roof thus allowing water inside The Surveyor would report this to Tony and said it was acceptable for us to get our roofer to immediately do the job properly and TWS would reimburse us the cost We understand this was because as the boss had informed us earlier they had over 240 , YES over 240 !! service call’s outstanding!! So our roofer did the job and we sent TWS his invoice after paying him We spent 1/2 hours each day for a week repairing the damaged paintwork inside - see photo 1 and trying, unsuccessfully ,to get the stain off the carpet inside - see photo 3 7 .5 weeks later we are still waiting for TWS to reimburse us after agreeing to pay. 3 different excuses to date before we gave them the first “please pay by date” last month Illness in the owners family is the reason we have been patient but we have the same situation and TWS are aware of this and the the stress they are causing us With so many excuses and two deadlines passing we are going to make a claim in Court against TWS for 1. Getting the leaks repaired 2. and 3. Claiming for redecoration and carpet cleaning or replacement. We were initially happy to cover this ourselves if they paid us in a reasonable time which they have not We will update this Review when we have more news or if they pay us
27-01-2023
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Alex Henry
Cowboys don't touch them
27-11-2022
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Jim Cain
Had a solid roof fitted to a conservatory about a month ago but wanted some hot weather before leaving a review. Ours conservatory is large (4m x 5m) and it has transformed the room from un-useable in the summer, to one of the coolest rooms in the house. Previously when it was 26 degrees outside, the conservatory would hover around 40 degrees. Now it's around 28 degrees. Delighted with the finish and service from TWS. A couple of very minor snags that were sorted out in a very timely fashion. I also loved how un-pushy their salesmen was. It has been a costly investment, but probably the best money we will ever spend on the house - thanks to everyone at TWS.
27-07-2022
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Ann Powell
Windows and a door fitted today. Would just like to say I am very happy with the work done. It was done quickly and cleanly. Would highly recommend TWS a very good company.
27-07-2022
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Richard West
Had facias and gutters replaced by this company almost 10 years ago. Recently noticed a small piece of upvc trim had fallen away above an upstairs window. More in hope than expectation called TWS, explained the problem and their 10 year guarantee promise. Issue dealt with promptly without any fuss. Thank you TWS.
27-05-2022
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Michelle Kilroy
Tws did a fantastic job replacing my conservatory roof , from start to completion everything went like clockwork such a professional hardworking yeam and everything was left so clean at the end of each day Fantastic service, would highly recommend
27-05-2022
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Josh Butcher
Shocking customer service
27-05-2022
