Tutorful

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Reviews

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  Agnes Paul

  have been charging me even on days that classes were not held, its shameful

  06-05-2023
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  Isabelle Cristine da Costa

  Tutorful has considerably increased tuition prices without considering the increase of living costs, which both students and tutors are also experiencing. They are taking 35% of tutor earnings per lesson, which is a ridiculously high commission rate while they shut down their phone service and barely reply to emails. Most of my students quit the website over the overpriced lessons.

  27-04-2023
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  Gone With the Wind

  Really happy with their service, tried many other apps and Tutor providers and this works best for me. Found 2 amazing Maths and English tutors for my daughter. Prices are more affordable as well compare to others private tutors.

  27-04-2023
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  Ravish “Rav” Sharma

  Thieves : Please don't enable your auto debit details with Tutorful Thieves: Please don't enable your auto debit details with Tutorful. They will do deductions without informing you. We were doing maths lesson for our daughter for few months until we had to postpone the lesson as my daughter was not well. I informed the the teacher about postponing the lesson about 20 hours before the lesson and cancelled it after she responded. But still they deducted 50% fee for the lesson and £5 for cancelling the lesson. I did not get any message or info while cancelling the lesson. When I asked why they have deducted the money they started showing me thousands lines of terms and condition where it was mentioned somewhere. Even though tutor has asked them to refund the money they are still not ready to refund the money. Shame on the company they are robbing on the name of child education.

  27-04-2023
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  Syed Muhammad Ahsan

  It’s a real shame I’m having to write this review as one-star as I have tutored A-Level Maths and Sciences via Tutorful for almost 1600 hours now and the recent increase in price on the name of inflation and rising Buisness cost is just ridiculous. The inflation in the UK is around 10% at the moment whereas the increase in the platform fee on the name of service charge is much higher than the inflation. The platform used to take 20% and have suddenly increased that to 35% putting it on the student side which is totally unfair. This has directly affected my Buisness and resulted in several students finding themselves in a difficult situation as the A-Level exams are coming nearer and the country is going through the worst cost of living crisis. Apart from that the abrupt cancellation of the classes program and the transition of the customer support to not include phone lines is also not a good thing. I would request Tutorful to review these changes and come up with a more sensible plan like all buisnesses to deal with the rising operational costs because of high inflation.

  27-04-2023
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  Matt 9681

  I've been a tutor on the platform for many years. However, like others have mentioned in their reviews Tutorful have got very greedy, they used to charge a 20% fee, but recently this has increased. Now a £37 lesson, is split £24.05 to the tutor and £12.95 to Tutorful for doing.. nothing? I would understand if they had a finders fee for the first 10 hours for example, and a small fee for using the classrooms but this £12.95 would apply to each lesson even if you Tutored the student for 2 years. Google Meets is £5 a month for workplace premium, so why do Tutorful charge £12.95 a lesson to use the platform? It almost feels like we are employed by Tutorful but without any of the perks (pension, holidays) to cancel a lesson you have to give reasoning (ill, holiday, schedule change). It is none of Tutorfuls business why a student wants to cancel or why I need to cancel a lesson as we are not employed by Tutorful, it is within the tutors remit how and when they provide lessons. Additionally, Tutorful really want tutors to enforce cancellation fees to the tune of at least 50% of the lesson which again I don't agree with, things happen, people get ill and schedules change. At the moment with the cost of living the last thing people need is to be paying for a lesson they haven't received and lining Tutorfuls pocket. They also monitor communications on platform like a fascist superpower, so be careful not to upset them!

  27-04-2023
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  Jessica Hogg

  I've been struggling with maths for a while now and Annelia has really helped me pass. The software used is really clear. She was great at explaining things when I got stuck and she was lovely.

  27-04-2023
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  Annie Peters

  I like using this website to tutor, however I find that their commission rates have gone up a lot compared to before. So if you charge 28 an hour you get 18 an hour roughly. It's a shame because it is now more expensive for the student and more expensive for the tutor.

  27-04-2023
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  Guilherme Dornelas

  Changing my review to 1 star because they say they don't take any of your earnings except a small fee on top of your rate, but off a £37 hourly rate you only get to keep £24.05. That's an extremely high commission of OVER A THIRD of your hourly rate that they pocket while advertising they add only a small fee to your rate. This is obviously UNTRUE AS THEY KEEP 35% and force you to advertise it as your own rate if you need to put £54 to receive £35. The scoring system doesn't work and the customer support is extremely unhelpful and slow, often waiting days just to link you a FAQ article you've already read a thousand times since you waited an entire week for response.

  27-04-2023
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  S L

  I was heavily used Tutorful since 2019 for my son during covid lock down, had lessons 3-4 times a week with English, maths, music, instruments etc until present, as their price increased, I had to cut down the lessons to once every two weeks, or I may consider to stop to use Tutorful. Tutors from Tutorful are various, it's hard to find one suitable for my son and it can take a long time....

  27-04-2023