TUI Holiday Store
TUI Holiday Store is a travel agency located in York, England. They offer a wide range of services including airline ticket agencies, amusement centers, corporate entertainment services, currency exchange services, luggage stores, sightseeing tour agencies, ski shops, tour agencies, boat tour agencies, tourist information centers, cruise terminals, cruise agencies, currency exchanges, beach cleaning services, departments of finance, entertainment agencies, municipal departments of finance, luggage storage facilities, passport agents, sport tour agencies, water ski shops, hypermarkets, mobile money agents, Mexican goods stores, beach entertainment shops, travel & hotels, culture, entertainment & events, shops & shopping, financial services, emergency situations, public sector & society, real estate & housing, and sports & hobbies.
Introduction to TUI Holiday Store
TUI Holiday Store is a travel agency that has been in the industry for quite some time now, starting its operations in 1965. The company aims to provide its clients with the best possible holiday experience by offering them a wide range of travel options to choose from. One thing that makes TUI Holiday Store unique is their commitment to providing exceptional customer service, which has helped them build a loyal customer base over the years.Services & products
TUI Holiday Store offers a variety of services, including airline ticket agencies, sightseeing tour agencies, boat tour agencies, ski shops, currency exchange services, and luggage stores. Customers can also purchase travel packages, book hotels, and rent cars through the company. Additionally, TUI Holiday Store offers beach cleaning services, mobile money agents, and passport agents to cater to the needs of their clients.Location
TUI Holiday Store is located in York, England, specifically at 31 Parliament St, York YO1 8RU. The area is known for its historic buildings, museums, and art galleries. There are also plenty of shops and restaurants in the vicinity, making it an excellent location for tourists. The three closest public transportation options are York Railway Station (1.1 miles), York Bus Station (0.5 miles), and York Coach Stop (0.4 miles).Benefits
TUI Holiday Store has a team of experienced travel agents who are dedicated to helping customers plan their dream holidays. They offer competitive prices, flexible payment options, and personalized travel packages to suit the needs of each client. The company also has a 24-hour customer service line, ensuring that clients can reach out to them in case of any issues or emergencies.Good to know
Customers should be aware that TUI Holiday Store operates in compliance with COVID-19 safety guidelines. The company also has a cancellation policy that allows customers to cancel or reschedule their bookings in case of any unforeseen circumstances.Reviews
Customers have praised TUI Holiday Store for their excellent customer service, competitive prices, and efficient travel planning. Many have also noted that the company offers a wide range of travel options, making it easy for clients to find a holiday package that suits their needs.FAQ
What types of bags do you offer at your shop?
We offer a wide variety of bags at our shop, including backpacks, luggage, duffel bags, and more.What is your exchange rate and how often does it change?
As a travel agency, we offer currency exchange services, but our exchange rates are subject to change depending on the current market conditions.What is your return policy on model kits?
Our return policy on model kits is that they must be returned within 30 days of purchase, unopened and in their original packaging, for a full refund.Are there any discounts or promotions currently available for purchasing skis or ski gear?
We regularly offer promotions and discounts on our ski gear, so please visit our shop or website for the latest deals.Do you offer any special promotions or discounts for frequent customers?
Yes, we offer special promotions and discounts for our frequent customers as a way to show our appreciation for their loyalty. Please inquire with our staff for more information.Reviews
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Richard Salkeld
Superb personal service with extra customer care not available to those who book online. The experience from booking to enjoying the package holiday was simply brilliant with special recognition to Donna who was beyond excellent. The online customer service team were desperately poor when trying to resolve an issue when our flight from Cape Verde was diverted to Tenerife which caused a 24 hour delay. The online / web customer relations team were substandard for a modern company but thanks to booking in store, Donna was able to resolve swiftly and with ease. I would highly endorse booking with TUI York Parliament Street.
27-04-2023
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János P
Massive thank you for Anastasia! I booked my holiday with her and it was such a good experience. We had a good chat and laugh together I even considered taking her to holiday instead of my girlfriend 😂. I even offered a coffee at the beginning when she didn’t know I will actually spend money or if I do how much. What a nice little touch and that was the time when I’m was sure I will book with TUI and not other agency where I been in that day earlier. If our holiday will just 80% good as the few hours was with her I will be so happy. I hope you liked the chocolate;) I’m not sure I should wish to her more costumers like me but definitely I wish people like her to other costumers.
27-04-2023
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Naomi Johnston
Michelle was excellent today she helped us book a holiday very quickly and found the great flights and sorted the best price for us. She was knowledgable about hotels and resorted! She came across enthusiastic about her job and caring about customers! Great service!
27-03-2023
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shauny t
I must say this has got to be one of my best experiences in booking a holiday, and all thanks to Emmaleigh this lady was so professional, courteous and her product knowledge was absolutely outstanding .... I felt so assured that the holiday booking I made with her will be without any doubt a memorable trip of a lifetime... The correspondence by phone and email was excellent and so informative, done with so much care and covered even the smallest details of the holiday... I want to give thanks to molly also who played a part with this booking Thank you so much for making a dream holiday come true..... TUI
27-02-2023
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Kerry Redhead
Jenny was so helpful booking my holiday to Mexico for the end of the year. Jenny recommended resorts and some hotels and we were able to secure cheaper Coco Bongo tickets! Super fast with everything too, thank you very much
27-02-2023
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Mel Rushworth
Thanks to Nicole and team again for booking our family summer holiday this year. Lasts years was perfect and will take some beating. Their knowledge of resorts and hotels is outstanding and always on hand for advice and support in securing the best hotel for our needs. Wouldn’t go anywhere else. Thanks Tui York
27-02-2023
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Surekha G
What can I say. It has been years since I have actually felt like a travel service has given me literally everything I needed to find a holiday that suits my family. I happened to get through to a lovely lady called Emmaleigh who made it her mission to find me the perfect holiday. Even when i added new requirements and 'nice-to-have's', Emmaleigh didn't lose any patience and in fact encouraged me to not settle for anything less than perfect, even if that did mean more work for her! It was like we were working together to build the perfect break which my family and I now have to look forward to. Honestly, thank you so much...above and beyond and then some. We look forward to being in touch again to book another holiday again soon!
27-01-2023
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Ellis Cann
Went to TUI in York today and Donna helped us booked our honeymoon in Italy. She was so lovely & friendly and very knowledgeable about the area which really helped us choose the perfect place to go! There were a couple of 3rd party issues with flights (out of her hands) but Donna did everything to rectify this and got us an even better deal, nothing was too much trouble. Would definitely recommend. Thank you :)
27-01-2023
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Wayne colthirst
Nicole and Donna were so knowledgeable about their resorts and really took on board what we hoped for with our first family holiday with our little boy. Donna showed us various options covering different locations and price points. Throughout the visit they included our little boy, getting him things to keep him entertained to make our visit our stress free as possible. We’ve since been on our holiday to Turkey and couldn’t have wanted anymore from the hotel. It was perfect. A huge thank you for making a long awaited holiday everything we wanted and more 🙏🤩
27-12-2022
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Jill Smith
Booked my holiday to Morocco at TUI, parliment street. Very knowledgable staff offering advice on locations and hotel facilities. Great to have that support when visiting a new destination. Thank you all!
27-12-2022
